It was a great experience. Our guide, Brandon, handled everything and answered all our questions. I will certainly use national express again in the future
事業者からの返答
What a wonderful review! We're glad Brandon was able to take great care of you throughout the tour. We look forward to creating more memorable experiences with you in the future.
T
Traveler49348913816
July 26, 2026 · via Tripadvisor
Great option for visiting the Parks
Very useful service allowed us to stay overnight at the canyon which was very special and beautiful since seeing it at all times of day is amazing. Glen was a friendly host and Luis was a good driver
事業者からの返答
We're delighted you had such a memorable Grand Canyon experience! Thank you for recognizing Glenn's friendly hosting and Luis's safe driving.
M
Michael_C
June 16, 2026 · via Viator
The trip was exactly as I...
The trip was exactly as I expected it. Everything was fine until the last five minutes on the travel guide ask for a tip from every person of $20 or so there were probably 100 people on that bus four seats across times I’m guessing 20 rows, I found that to be outrageous.
事業者からの返答
Thank you for your feedback. We’re glad the tour met your expectations overall, but we’re sorry the tipping request at the end felt uncomfortable. Gratuities are always optional, and we appreciate you sharing your experience—we’ll make sure to address this internally.
S
Stardust86
April 13, 2026 · via Tripadvisor
Shuttle from Vegas to Williams (& back again days later)
Recently visited Vegas and I wanted to take my kiddo to see the Grand Canyon without renting a car. It took a fair amount of digging online, but eventually I came upon the National Park Express. I didn't realize when booking our trip that these 'shuttles' were actually also tour buses for others - we were pleasantly surprised to get all the information provided enroute. Tour guide and driver both on our trip out and our trip back several days later were all great. The meet up at the tour bus spot near the Excalibur was pretty straight forward - our bus was running behind but there were several other buses there at the time we were told to be there who were able to assure me it hadn't come early or anything. They gave everyone a bottle of water and granola bar when we hopped on the bus - nice perk.
Bus was running late on our return trip as well, that time I did have to call the number they emailed to us ahead of time to verify it was still coming.
We enjoyed the ride, the buses were clean, had bathrooms on board and phone chargers at the seats.
My only complaint is this - the 'bus stop' in Williams, az they drop you at is literally just a McDonalds parking lot in a very small little town. I somehow had gotten it in my head that Williams would be more....touristy I guess? But once we got dropped off by the bus, we had the hardest time finding a Lyft/Uber to get us to our hotel. Even called the local taxi company who told me they were completely booked for the day. Took over 2 hours to get a ride. So warning - if your using them as a shuttle service, look into the drop off location and make sure you have a plan to get where your going (something like Lyft/Uber/Taxi should be booked ahead or you might not find a ride).
事業者からの返答
We’re glad you enjoyed the guided ride, onboard amenities, and our team’s service both ways. We also appreciate your feedback about the Williams drop‑off location—planning onward transportation in smaller towns is important, and your note will be helpful to future guests.
S
senthilkT5469BS
February 1, 2026 · via Tripadvisor
Amazing trip to Grand Canyon south rim
The trip was amazing and the guide Joel and the driver were so professional and kind. Over all the trip was a great experience.
事業者からの返答
We appreciate your feedback! It’s great to hear that Joel and our driver made your trip enjoyable with their professionalism and kindness.
Y
yaling_VUKIC
November 30, 2025 · via Tripadvisor
Great
Wonderful experience with Gia and Milton.
We did enjoyed the helicopter and boat which the guide recommended.
事業者からの返答
Thank you! We’re glad Gia and Milton made your day special and that you enjoyed the helicopter and boat experience.
B
BonnieFrJax
November 10, 2025 · via Tripadvisor
Got me where I needed to go.
i used NPE as a way frm Grand Canyon to Las Vegas. I wasn't on a tour. we had a 2 hr delay because a tour bus broke down & had to be picked up 1st. communication could have been better, I called twice to trey & find out circumstances. But stuff happens, I would use them again.
事業者からの返答
We appreciate your understanding and your kind words despite the delay. Thank you for giving us another chance in the future—we’ll strive to make it even smoother next time!
9
985anirudhs
October 10, 2025 · via Tripadvisor
Great experience
Had a great experience visiting the grand canyon, south rim - with Joel (tour guide) and Paul Sr (driver). Informative and fun.
事業者からの返答
We’re glad to hear you had a great experience at the Grand Canyon South Rim with Joel and Paul Sr. It’s wonderful that the tour was both informative and enjoyable.
M
M5928MYderekk
September 7, 2025 · via Tripadvisor
Awesome Experience
Awesome experience! Will consider doing again on next trip to Vegas. Eric was great and would recommend taking a tour with him as tour guide
事業者からの返答
Thank you for sharing your wonderful experience! We are delighted to hear that you enjoyed your tour and found Eric to be an exceptional guide.
K
kellymZ7872LQ
September 7, 2025 · via Tripadvisor
Bus tour to Grand Canyon
Great experience!!! Would totally do it again ! Great hospitality with Eric and Lupe. The drive was really smooth ! No issues at all
事業者からの返答
Thank you for your kind feedback. We're pleased to hear you had a great experience and that Eric and Lupe provided excellent hospitality. We're glad the journey was smooth and enjoyable.
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