0 stars if possible!! There are many tour groups on this site with plenty of good reviews. I should’ve gone with one of those. I took this tour and the guide didn’t take us to the glass factory because it was supposedly closed that day - but then why let me book this if half the tour wouldn’t happen? The guide barely spoke English and decided to drop us off in the middle of the city with no direction or suggestions and gave us extra free time (which we never asked for) to roam around because he couldn’t be bothered to take us to the glass factory. Then he came a half hour late to pick us up. Imagine being in a foreign country, barely able to speak the native language with no means to contact the agency or guide to confirm whether they were picking us up or left us stranded with kids in tow in the sweltering heat. Go with another agency.
Dear esthero506, we are sorry that you had this bad experience; we are working to improve our services. Mariana, Amigo tours
