They were great. Our plane was delayed more.than an hour
The young lady that grated us was very nice and patien. Mark, the driver was great and very informative on the way to our resort. There was an issue with billing due to how the hotel was listed, but it was resolved. Make sure the listing includes Runaway Bay, specifically.
K
Kendra_L
October 3, 2025 · via Viator
Horrible experience
The driver never picked us up. We booked a round trip private transfer. They took us to the resort, but didn’t arrive to take us back to the airport on our departure date. They said they would pick us up at 11:15AM, but we never heard from them. We ended up taking the bus from the resort.
事業者からの返答
For anyone reading this! This is just the biggest lie a traveler has told on my company. This traveler decided to leave early for her own reasons after we had a scheduled pick up time for 11:15 AM. My driver was there for pick up and the bell man told my driver left from earlier !!!!
S
Shannon_P
August 10, 2025 · via Viator
This is one of the best...
This is one of the best companies I've used when it comes to airport transportation! They're very professional and I will be using them again during my next visit!
B
Bal_R
May 16, 2025 · via Viator
Great service
Driver was on time even though my flight was over late
He was courteous and accommodating
Followed all safety precautions
S
Shaun_W
October 19, 2024 · via Viator
Great driver and experience
The driver, Mark Williams was to best! He offered great conversation and knowledge of the area. He was professional and courteous!
事業者からの返答
Hi Shaun, Thanks for choosing us and I am happy your vacation is something you can happily speak about. We are glad you are pleased as we met your expectations. Thank you for such
kind words, Jamaica is always your second home. See you soon again
A
Amanda_D
September 11, 2024 · via Viator
Great airport transfer
Our driver Mark was great! As we drove to our hotel, he told us a little about the surrounding areas. The experience from the airport to hotel was seamless.
事業者からの返答
Thank you for trusting us and engaging with our service. We appreciate you. See you guys again
S
Shannon_P
August 11, 2024 · via Viator
Our driver was punctual...
Our driver was punctual and professional. He offered to take us on some tours off the hotel property as well!
事業者からの返答
Thank you for trusting us and engaging with our service. We appreciate you. See you guys
again
R
Reggie_B
July 8, 2024 · via Viator
Best Driver ever
What can I say our driver Mark is a star he waited for us for over 2 hours going through customs. Then drove us 2 plus hours from Montego Bay to Negril only to find out our hotel was closed because of the storm not only did he and his sister help us find accommodations but checked up on us the entire time and help us secure new accommodations elsewhere they went way above driver passenger relations I highly recommend them for any and all travel needs
事業者からの返答
Big up big up! Thanks for choosing us and I am happy your vacation is something you can
happily speak about. We are glad you are pleased as we met your expectations. Thank you
A
Adriene_H
July 2, 2024 · via Viator
Scam likely!
This company is a scam. They waited until we arrived and tried to extort us for additional money. They did not pick us up for our return flight home as we paid for round trip. They tried to add rules that were not listed on the booking. The driver harassed us throughout the whole ride about money and during our trip begged us via text to ride with him acting as if he had a bargain rate for us but he indeed did not. Offered another round trip begged for money as soon as we reached the destination claiming he left his wallet home and needed to get gas. Took unrequested stops. I would not recommend.
事業者からの返答
For anyone reading this travellers’ 1 star review, it is travellers like these who make it very hard for us as tour and transportation owners. This is just utterly unacceptable for lies to be told about our driver in this manner. This traveller booked the wrong airport transfer as she was going to another hotel that is clear stated as NOT included. She however decided that she does not want to make the necessary correction to her reservation, so she turns around to leave a horrible review because all she paid for was a 1 way service
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Nicole_E
April 30, 2024 · via Viator
Jerome was The Best
Jerome was great. He was super friendly and a great photographer. We highly recommend him for our next visit back to Jamaica
事業者からの返答
Hi Nicole, thanks for taking the time out to let us know that you are pleased with our service. See you soon again in Jamaica