オプションのプライベートトランスファーを備えたデリー空港での出発ミート＆アシストサービス

Highly recommended! This is my third time booking with them, and they never disappoint. Their team is incredibly punctual, supportive, friendly and offers highly competitive prices. Overall, another fantastic experience! I booked it for my parents.

I booked this as a concierge journey, but the experience was far from it. Communication was poor, and when I eventually found the driver, I was escorted in the afternoon heat to a car park and told to wait in the sun while he fetched the vehicle. The car itself (number 9041, driven by Surjit Dogra) was dirty inside, with flies buzzing around. The air conditioning did not work in 37°C heat – most likely why the windows had been left open, which only let in more flies. To make matters worse, the driver asked me to find the destination myself using my phone’s sat nav. This was far from the “concierge” experience advertised. The company proudly claims on its website that all cars are air-conditioned, well-maintained, and GPS-equipped, yet none of this was true in my case. The fee was also around three times the cost of Uber, for a journey that was significantly worse. I raised the issue with the company but only received a lukewarm apology. Sadly, I cannot recommend this service – poor value and misleading promises.

I'm so glad that I chose the meet & Assist service from DELAPT. Mu mom was traveling alone to London, and was nervous about doing everything by herself. The entire process from pre-booking (assistance on phone) to availing the service. This is much more professional than the other service providers who didn't provide any clarifications/ details the way this team did. The entire process from receiving at the airport, check-in, immigration and security was done with utmost care. Extremely grateful to the entire team!!

Amazing experience. Booked the departure meet and greet service from Delhi to Kochifor my mother. Very friendly service and helpful.

Need follow-up and cost is on the higher side, but the service is good, used it for my elderly parents twice and was happy with the service

I had hired this service for my arrival from New York City going to Lucknow on Feb 3rd 2025. After the amazing seamless and smooth transition I decided to hire them for my departure on the 13th! I am so glad that I did!!! I would never have been able to navigate the process without their help! I was met at the gate from my domestic Indigo flight from Lucknow and taken through the whole process of transfer to terminal 3 , boarding pass , security and taken to my gate by the team!! I had a very short window to get there but they made sure of it!!! Thank you Gloria Fernandez and her colleagues for making my transition so smooth! I would highly recommend this service for everyone going to India!!!

Very good service. My parents who required wheelchair were picked up from the house, met at the curbside with a wheelchair and escorted to the gate. The porter also helped my father use the washroom before boarding. I coordinated with the manager remotely and they were excellent

We were traveling from Delhi to Dubai and I was having luggage bags and two kids but they only help me in depositing the luggage and no help was there related to kids and most of the time I was carrying the cabin bags and hand bags...bugghi was also given in the end for a very short distance....these airport services are not of much help to me and not at all satisfied with the services...thanks

The service is just amazing. They were so helpful with me and my 2 kids traveling alone. You should Def choose them. One of them completely denied taking any tips. I was willingly giving them tips as the service was really appreciative..

I called to cancel this service (hotel pickup with airport assistance and transfer) one week in advance of my departure date, as I had discovered that I did not need it. I was told to send an email to them to cancel, which I did twice over the next 5 days. I was never responded to and so the service was not cancelled or refunded as by their policy. Very very poor customer service.