イスタンブールグランドバザールとエジプトバザーショッピングツアー

Thank you for your review! We're happy you enjoyed the shopping experience. We hope to welcome you back to Istanbul again soon!

Thank you very much for your detailed and thoughtful review. We are delighted to hear that you enjoyed your experience at the Grand Bazaar and Spice Bazaar, and that your guide made you feel comfortable, informed, and well taken care of throughout the tour. It is especially important for us to provide a relaxed, pressure-free environment while helping our guests truly understand the local culture and daily life. We are also pleased that you appreciated the guidance, translation assistance, and the convenience of hotel pick-up and drop-off. Your kind words mean a lot to our team, and we truly hope to welcome you again for another memorable experience in Istanbul. Warm regards, Plan Tours – Gray Line Turkey

Thank you very much for your wonderful review. We are delighted to hear that you had such a fabulous experience and that Aik made Istanbul come alive for you. His knowledge and personality are truly valued, and your kind words will mean a lot to him. It is also great to know that you enjoyed the Grand Bazaar and Spice Market tour and felt confident recommending it to others. We truly appreciate your support and hope to welcome you again for another memorable experience in Istanbul. Warm regards, Plan Tours – Gray Line Turkey

We are so happy to hear your satisfaction with our tour. Your valuable thoughts are always very important to us. Have a great day

Thank you very much for your detailed and constructive feedback. We are pleased to hear that you enjoyed your time with our guide Muriel and that her knowledge, guidance, and recommendations—especially for lunch—enhanced your experience. Your kind words about her will be greatly appreciated. At the same time, we understand your comments regarding the duration and structure of the tour. As this is designed as a half-day program, time management between sightseeing and shopping can sometimes feel limited, especially in such large and vibrant areas like the Grand Bazaar. Your feedback regarding the mosque visit and shopping time is very valuable and will help us review and improve the balance of the itinerary. We also appreciate your note about hotel pick-up, and we will take this into consideration for future improvements. Thank you once again for your honest feedback, and we hope to welcome you again for a longer and even more fulfilling experience in Istanbul. Warm regards, Plan Tours – Gray Line Turkey

Hello, On what date did you go on the tour, and what was your guide’s name? Since we couldn’t find a customer name that matches your nickname, we need more details to proceed. Could you please send us photos of the defective products and provide more details about your complaint regarding the attitude towards women?

Thank you for sharing your feedback. We are truly sorry to hear about your experience, as this is certainly not the level of service we aim to provide. Your comments regarding the lack of guiding, the visit to an offsite store, and the overall conduct of the guide are taken very seriously. Please kindly note that our company has a strict policy against any form of pressure on guests to make purchases, and guided tours should always focus on providing informative and engaging experiences. What you have described does not reflect our standards. We would appreciate the opportunity to investigate this matter further. If possible, kindly share your booking details with us so we can review the situation internally and take the necessary actions. Thank you again for bringing this to our attention. We truly value your feedback and hope to have the chance to restore your trust in our services. Warm regards, Plan Tours – Gray Line Turkey

Hello, As we spoke to their guide, she said your mother didn't understand English so your son had to translate all. This tour includes Grand Covered Bazaar and Egyptian (Spice) Bazaar only + shops around. Of course a shopping tour is mostly not a cultural explanation tour but our guide says she gave the explanation. Coming to the Spice Bazaar, as this is a "walking" tour and it was hot she asked your son if your mom would like to go down to the Spice Bazaar still, he said no. That's why they didn't visit. 'My son lives near Florida. He definitely does not need any fur coat'. Unfortunately, we can not do anything about the products sold in the bazaars as you can kindly understand. We wish they could contact us on spot about their dissatisfaction so that may be we could change the program a bit. Thank you