Do it! Only had a day before a cruise and did this tour . Saw every thing we wanted to see with our excellent guide Lorcam!
事業者からの返答
Hello and thank you for your feedback.
It seems your review may be for another vendor, but we hope our audio guide still added value to your tour.
Best regards,
Claire
L
Lourdes_A
October 6, 2025 · via Viator
Vatican City with family and wheelchair
The self-guided audio tour by phone felt as if someone were right there with you, offering real-time insights. It’s an excellent option for last-minute plans and impressively thorough down to the smallest detail.
事業者からの返答
We’re so glad to hear that you enjoyed the self-guided audio tour! It’s great to know that you found it informative and easy to use, especially for a last-minute plan. Your feedback means a lot, and we’re thrilled it felt as though someone was right there guiding you through every detail. Thank you for sharing your experience!
Regards,
Harold
C
coraleem2025
August 7, 2025 · via Tripadvisor
Awful experience
I purchased two audio tours for Saint Peter's Basilica. The process to download this app on one account for two people was painful. We called the direct help line and I was able to access one audio tour. When asked how to access the second ticket I was told to call Viator to get the information. I was not able to access Viator and ended up calling back the City Muse Tours. The lady did help us but we could barely hear her. The connection was so bad we were told to text her on what's app. We declined and ended up getting the second tour added to the City Muse Tours for my companion. What a process:/ Never again..
事業者からの返答
Hello and thank you for your review.
We're very sorry you had this experience and are glad our support team was able to help you!
Please keep in mind that we are the providers of the audio guide only, which is why you were told to conact Viator directly for information on any other tickets or tours you might have purchased.
Best,
Stephanie
D
Diana_L
October 10, 2024 · via Viator
Elisa Venuti amazing English tour guide for Vatican museum and Sistine chapel
The tour to Vatican museum and Sistine chapel was really amazing!
Elisa Venuti, our English tour guide , that works for City Wonders, is very professional: energetic, with good knowledge and very nice!
We had a fantastic day thanks to her!
事業者からの返答
Dear Diana,
It seems there's been a misunderstanding. The product you reviewed is one of our self-guided audio tours from Clio Muse Tours, not a tour with a guide named Elisa Venuti. We don't offer this service and are not familiar with that name. We're glad you enjoyed your visit and hope to introduce you to one of our self-guided audio tours in the future!
Best regards,
Olga, Marketing Dept.
J
Jennifer_K
January 4, 2024 · via Viator
St. Peter's Basilica on my own!
Each step was easily spelled out, and I loved that the history of each part of the Basilica was described. I was able to go at my own pace and not have to deal with a group of other people. It was like having my own personal tour guide for a fraction of the cost!
事業者からの返答
Dear Jennifer,
Thank you for your feedback! It's great to know you enjoyed your experience with us!
We hope to welcome you back for your next travel adventure!
Warm regards,
Angeliki, Product Dept.
J
John_B
May 2, 2023 · via Viator
Wonderful tour.
St. Peter's burial spot, the Grotto and the Pieta. The audio quality was excellent, it was clear, concise and easy to understand.
事業者からの返答
Hello and greetings from Clio Muse Tours!
We are glad you had a great experience!
We hope to see you again in the future.
Best wishes
M
Mitch_M
July 5, 2022 · via Viator
Wonderful
We had done 2 guided tours and the headset were poor at best and the hosts accents were very hard to understand
This unguided audio tour was great use your own phone and air pods
30 taped stations that you can stop rewind or go back to
5 stars and 2 people 20$$
K
Ka777M
October 1, 2019 · via Tripadvisor
Saving time
My experience with the GetYourGuide self-guided tour was amazing - we saved a lot of time by entering the Basilica via a dedicated entrance. Everything worked perfectly, I fully recommend it.
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事業者からの返答
Dear traveler, thank you so much for the kind feedback and all the good vibes! We appreciate you taking the time to share your experience with us. We're glad that you enjoyed touring with our audio guide. Hope you explore more destinations with us soon!