Unfortunately, we had bad weather and the flight was canceled. We only found that out on the way to Mt Cook, a real shame. However, the transport to Mt Cook took place anyway. Which was actually positive, if it hadn't been for the driver/tour guide who couldn't handle the air conditioning on the bus. The windows were fogged up the entire trip, so we couldn't look outside (to take photos). She kept setting the air conditioning to cold, which caused the windows to fog up on the inside. Even when asked to change it, nothing was done. So basically the transport/trip was also very disappointing. Even her right window was fogged up, which posed a risk (insufficient visibility) for the driver and us. Instructing the driver on how the air conditioning in the bus works would probably have helped. Thus, we could have saved ourselves the trip. The only good thing was that the price of the flight was refunded to us.
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bevandwaz
August 16, 2026
Best Experience Ever
Abbie our guide for the day did everything she could to make our tour a wonderful experience. She is an absolute gem and was so happy and helpful.
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835sachitha
August 7, 2026
Outworldly experience
Our driver and guide Nikki was amazing and friendly which is not something to be taken for granted considering we've had a really bad one for a tour to Milford sound. The pilots were good too and the helicopter landing on Tasman glacier and the plane ride back were just outworldly. We were also very lucky to have perfect weather on that day.
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Soraya_H
July 8, 2026
Great experience
Unfortunately bad weather meant that our original tour activities were no longer possible (including the flight), however, our guide was fantastic and went above and beyond to ensure we all still had a wonderful time.
事業者からの返答
We are so pleased to hear that in spite of everything, you got to have a memorable day out.
Unfortunately the winters here are unpredictable, and as we are in the mountains, we need to be careful of our visitors and their safety. So glad you enjoyed yourselves. Thank you for travelling with us.
V
virgnutts
June 17, 2026
Arthur’s Pass on the Trans Alpine Train and return via bus with Paul
What a fabulous fun informative day.
The Trans Alpine train was very comfortable and the scenery spectacular.
We disembarked at Arthur’s Pass and were met by Paul who drove us up to the viaduct which unfortunately was a little fogged in but we did get some glimpses through the clouds.
We followed it up with a hike up to Devils Punchbowl Falls which was well worth the 350 steps. FYI wear good hiking boots it’s a bit of a rocky climb and the railings a little slippery in parts.
Lunch at the pub at Arthur’s Pass was ok. Nice pit stop before the drive back which included a couple of stops.
First was a walk to Narnia, which had some pretty unusual rock formations. It was a super easy 2k loop.
Second stop was in Springfield for a quick photo op.
Paul was professional, friendly and safe. Big thank you for an awesome day.
Looking forward to our next Cheeky Kiwi adventure in a few days.
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brittparkes
May 16, 2026
A must do in Mount Cook!
The Ultimate Alpine Combo was one of the coolest experiences I have ever had! Mount Cook is so vast and diverse in the scenery and it is absolutely stunning. We had a PERFECT bluebird day and landed on a pristine, untouched glacier. Very cool to experience the helicopter and ski plane in the same outing! 10/10 would recommend.
事業者からの返答
What an incredible day. So good to get a day with so much packed in and to stand on a glacier as well. Mt Cook is pretty special and we are glad you had such an enjoyable day with us. Thank you for travelling with Cheeky Kiwi and the other tour operators.
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Lynette_R
April 23, 2026
Aussies on holidays
The helicopter ride was great. Unfortunate the plane wasn't operating on the day we went. Our flight was dropped from 45mins (plane and helicopter) to a 25min helicopter ride. Upon reflection I should have asked to be placed on a longer flight. The operators were all lovely, our bus driver was quite knowledgeable and full of stories on the drive. We will definately try again next time we visit
事業者からの返答
Thanks a bunch for choosing Cheeky! We’re glad you enjoyed the helicopter flight and your time with our guide, we’ll be sure to pass that on. We completely understand the disappointment around the changes to your flight, weather at Aoraki can change very quickly, and safety always comes first. These flight decisions are made by our external aviation partner on the day according to the local conditions.
We appreciate that feedback and would love to welcome you back sometime! :)
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Beth_M
March 24, 2026
What a day!
This was an awesome experience that is highly recommend to anyone! Our driver, Olly, was personable and informative, and really nice on top of it all. The pilots for the flights, Roger and Blair, were great. Honestly, though, those mountains... The glacier.... Truly awe-inspiring.
Also, just as a side, Cheeky Kiwi is an awesome company to deal with!
事業者からの返答
Thank you for your great feedback. We are pleased to hear that you had such an enjoyable experience both on the day and in the planning. Thank you for travelling with us and we hope to see you again one day so we can show you more of our beautiful country.
Y
yojarp
March 4, 2026
Amazing experience!
The Mt Cook tour and ultimate alpine experience was amazing. Well priced for everything that was included and our your slide Rob was the best. Very knowledgeable while at the same time charming and hilarious. The helicopter ride was a blast and landing on the glacier was definitely a unique experience. Definitely recommend this to anyone looking for a fun adventure.
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naikear
January 12, 2026
Best alpine experience
We had the best day. Jess our guide was lovely and knowledgeable. The van had everything we needed. The glacier was amazing.
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事業者からの返答
Sounds like you had a great trip with Jess. Our scenery certainly is worth travelling to see isn't it. Thank you for your great feedback and for travelling with Cheeky Kiwi
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