The organizer cancelled the excursion: bad weather!! We would have liked to visit the penguins!
事業者からの返答
Thank you for your feedback.
We are very sorry that weather conditions prevented the excursion from operating on the day of your visit. Unfortunately, navigation in this region depends on weather and sea conditions for safety reasons. We understand how disappointing this must have been and hope you have the opportunity to visit the King Penguins on a future trip to Patagonia.
R
Richard_N
March 3, 2026
Beautiful Island
The crew was great!
Very friendly and answered all questions.
The island is beautiful and so interesting to see how the penguins live.
3
378louisag
February 21, 2026
Great experience to see penguins
I can definitely recommend the trip. We have seen a lot of penguins and different birds. The guides take their time and explain a lot about the region and the animals. We found the tour relatively expensive.
T
Toni_G
February 17, 2026
Don’t use - no loyalty
Cancelled and lied about the reason - basically cruise ship came in and sold out and dumped us all off for the cruise line!!!
事業者からの返答
Thank you for your feedback.
We are sorry that your experience did not meet your expectations. We would like to assure you that cancellations are not made to accommodate other passengers or cruise ships. Any operational changes or cancellations are based on factors outside our control and are communicated as accurately as possible. We understand your frustration and regret the disappointment this situation caused.
J
jeanfrancoisb996
December 30, 2025
Well run operation
Very efficient operation. No time wasted. The crew was very professional and knowledgeable. Learned a lot about Patagonia, the Pinguins and the Magellan passage. Strongly recommend.
E
EVALDO_J
November 6, 2025
Great tour, the...
Great tour, the staff of the boat very friendly and explain very well from geographical and historical data, warned us that there was bad weather but still the tour was achieved, because it improved, we saw many magellanic penguins nesting.
M
maof449
February 11, 2025
Great to see the unique pilgrims!
The tour was well organized and friendly helpful excursion. Avoid a windy day if possible. Great to see the unique pilgrims!
D
Danielle_G
February 7, 2025
Exceeded our expectations
After reading the reviews, we were hesitant in booking and worried that we would miss the checkin point; however the checkin details were correct with a giant sign indicating isle Magdalena penguins. One thing I will note is that it’s not a specific tour noted on the sign, but there are many guides able to help out.
The tour guides themselves were amazing and very knowledgeable.
D
DEBORAH_D
January 8, 2025
Bad information from your guides/personnel
I was assured that I could go on this tour off the ship and return in time for boarding. After 5 different answers in port, it was concluded that we would not be back in time. I tried to cancel on that day and was told to call back because they could not bring up our booking. We contacted tour operator the day prior and was told where to meet and that everything was fine. Your policy says non-refundable, but we were told wrong information from your team and would like $330.76 refunded, and were extremely upset because this was to be the highlight of our trip.
K
Kenneth_E
December 24, 2024
Confusing to find, great trip
As others said, it is very confusing to find this tour. Google directs you to one part of the port, but the pedestrian entrance is a block over. At that location, the only signs are for Fiordos del Sur, which is not a name that appears on the ticket (you just see Viator and Tangol) but it is actually correct, since FdS are the actual operator of the boat. The people who met us at the entrance to the port were unsure if we were in the right place. But once they were starting to check people in for the boat, our ticket worked just fine.
The trip itself was great - an hour and a half ride through the desolate Strait of Magellan, where we got to see some seals and dolphins beside the boat, and then an hour on the island. There were penguins and other sea birds everywhere there. Since it was early summer (late December) all the different types of birds had their babies with them, and a few of the penguins were doing an amazing honking display.
Even when it’s summer, be prepared for it to be chilly and rainy, but what do you expect when you are seeing penguins?
Punta Arenasの類似ツアーを比較
最安値: Navigation Magdalena Island and Marta — $144
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