Amazing Falls & Bird experience; tour was a little disorganized
The Brazilian side of the falls and the bird park did not disappoint - amazing. The tour was a little disorganized. When I booked it at first, it said that it could not pick us up at our hotel. Then I got a DM that said they would pick us up at 7 AM. That was then changed to 7:30am and then late the night before to 8:30am.
It was also not clear when we bought the tickets to the actual park what time we should buy it for in terms of the entrance so we did not buy it. That caused a lot of confusion when we got there.
Finally, we departed from the bird place, but left behind, if you passengers so once we went through immigration, we need to go back into the Brazil side to pick them up. Just another delay about 30 minutes.
Of that, guide himself was amazing. Very accommodating and nice.
事業者からの返答
Thank you for sharing your experience, Mark. We’re delighted you enjoyed the falls, Bird Park, and our guide. We sincerely apologize for the confusion with the pickup time, tickets, and the delay on the return. Your feedback is very valuable and will help us improve the organization of the tour. Tangol Tours
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walterpM6828LU
July 10, 2026
Enjoy!! A wonderful adventure
Excellent activity, the guide "Bird" was great, he expedited our entry to the park and always provided tips and explanations that are not found anywhere else, we also went to the bird park, a very good place to go with kids.
事業者からの返答
¡Muchas gracias por tu excelente comentario! Nos alegra muchísimo saber que disfrutaste la experiencia y que “Pájaro” hizo que el día fuera aún mejor con sus explicaciones y ayuda. ¡Esperamos volver a recibirte pronto! Tangol Tours
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aaroncJ4437UL
March 7, 2026
Company Scam
Unfortunately they wouldn’t let me go on the trip as in their eyes I didn’t have a Visa to enter Brasil. However this wasn’t true as another company stated this was not required since it was a day trip. I then asked for a refund which they refused. It has been over a month and no response. Avoid this company as they have scammed me. If you don’t provide a service how can you not provide a refund.
事業者からの返答
We’re sorry to hear about your experience and understand your frustration. However, we would like to clarify that when crossing from Argentina into Brazil, travelers must meet Brazil’s entry requirements, including having a visa if their nationality requires one. This applies regardless of whether the visit is for one day or longer, as Argentina and Brazil are separate countries with their own immigration requirements. These requirements are established by the countries involved, not by our company, and the visa information is provided at the time of booking. We regret that this information was not clear to you and apologize for the inconvenience caused. Kind regards, Tangol Tours
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CJ_L
February 18, 2026
Read the Fine Print
It’s worth repeating: Read the Fine Print. This tour does NOT include admission to Iguazu National Park nor Parque des Aves (Bird Park). In fact, none of the three tours to the Brazilian side include park/parque admission. The ticket pays for transportation and a multilingual guide. He/she is very important in gathering passports and visas and walking them through passport control. Viator said we had to be at meeting point at 7 am. Wrong! The local operator (the actual provider) wanted us present at 7:45 am. That’s a big difference. Unlike the walkable Argentinian side, the Brazilian side confines guests to a bus for long periods of time due to passport control both coming and going. Not recommended during high season.
事業者からの返答
Thank you for your detailed feedback. We’d like to clarify that our tours operate normally during high season. Border crossings depend on the immigration controls and visa checks required that day, but these are generally quick and our guides assist passengers throughout the process. Regarding the pickup time, it is approximate because other passengers may be joining the same excursion. For this reason, we always indicate that pickup times may vary. We’re also sorry for any confusion regarding park admission, and we appreciate your feedback as it helps us make the information clearer for future travelers. Best regards, Tangol Tours
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Melanie_G
February 6, 2026
Great trip and bird park is worth it!
Brilliant trip with some waiting at the border. Guide was excellent. Driver on way back (guide no longer with us) drove like a maniac after the Argentinian border.
事業者からの返答
Thank you, Melanie! We’re so happy you enjoyed the falls and Bird Park, and especially that our guide made the experience a great one. We’re sorry about the uncomfortable drive on the way back and truly appreciate you bringing it to our attention. Tangol Tours
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Galina_R
January 7, 2026
A great day at Iguazu & Bird’s Park
A truly unforgettable experience that was very well organized and orchestrated. The whole experience just takes your breath away.
事業者からの返答
Thank you so much, Galina! We’re thrilled to hear that you had an unforgettable day and enjoyed the experience from start to finish. It was a pleasure having you with us! Tangol Tours
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Mishel_M
January 3, 2026
Too little time at the waterfalls
Subcontracted to Sol Iguazu tour operator.
Good:
Nice bus and guide
Fast processing at border
Visited 2 parks
Bad:
Early pickup, but the bus waited 15min in the street for another group of passengers and guide to arrive.
Then spent another 45min detour to take us to a souvenir shop.
Very rushed thru the waterfall park, skipping a viewpoint, so other passengers can catch their flight.
Recommend looking at other tour operators that do not waste your time at a souvenir store before going to the wayerfalls.
事業者からの返答
Thank you for your detailed feedback, Mishel. We’re glad you enjoyed the guide, transportation, and both parks, but we’re sorry the delays and limited time at the falls affected your experience. We’ll take your comments into account as we work to improve the itinerary. Tangol Tours
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Peter_H
December 13, 2025
Efficient, friendly and helpful
Everything went smoothly, which is exactly what we looked for crossing the border. We were the only ones for the itinerary and got attached to a bus full of local tourists, but our guide was extremely nice, fluent in English and we had a great day despite torrential rain. The Brazilian side of the falls is unmissable and the Bird Park is a beautiful, highly developed facility with huge outdoor aviaries which supports conservation and research .
事業者からの返答
Thank you, Peter! We’re delighted everything went smoothly and that you had such a great day despite the rain. We’re especially happy you enjoyed both the Brazilian falls and Bird Park. It was a pleasure having you with us! Tangol Yours
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Paradise06637565721
October 11, 2025
An unforgettable experience!!!
The attention to detail was excellent our guide Miguel was attentive and very informative. The falls were amazing. Something that I will never forget.
事業者からの返答
Thank you so much for your kind words! We’re thrilled that Miguel’s attention and explanations made your visit even more special. The falls truly are unforgettable, and we’re happy you could enjoy them with us! Tangol Tours
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viajeraexperta58
September 4, 2025
Animals in danger!!!!
It is a place where constant work is seen with much love, dedication and patience for the rescue, rehabilitation, care and if possible the release of wild animals, which have been victims of illegal wildlife trafficking, hunting, accidents, abandonment, etc.
The tour consists of the transfer in an ecotrailer, surrounded by trees of almost 39 meters. Then an 800 meter walk, where the guide explains and shows the sad stories of each little animal. As well as the projects in which they are working to offer their operation and insertion. In your living quarters.
Then return back to the entrance of the property.
Congratulations to everyone for such an important job!!!!! 😊
事業者からの返答
¡Muchísimas gracias por compartir una descripción tan bonita y detallada! Nos alegra que hayas podido conocer y valorar el enorme trabajo que se realiza por el rescate, rehabilitación y conservación de la fauna silvestre. Tangol Tours
