Fantastic experience with Ricardo and Avi!
At the ruins of Ek Balam, we were also fortunate to visit the tunnels, which are normally not open to visitors!
Ricardo, our guide, is an incredibly knowledgeable young man with incredible kindness, as is the driver Avi!
We truly felt pampered.
The cenote is stunning! A truly magical place.
The time in Valladolid was a bit too short, but this was due to us because we started the excursion at 9:30!
I recommend the tour to those who want to relax while continuing to explore.
R
ryanbB7865PV
February 20, 2026 · via Tripadvisor
Far exceeded expectations, unforgettable experience!
Vicente, our guide for two separate day trips through Mérida Elite, was not only personable but also incredibly fluent in English and extremely knowledgeable of each site we toured with him (Ek Balam and Chichen Itza). He far exceeded our expectations and made the experience unforgettable. He and the drivers (Samuel and Alex) even had a cooler with bottled water, soft drinks, and beer, snacks for the PM car rides, a cool hand towel available after walking the sites under the sun, and the right spots to get a Yucatec breakfast and coffee for the AM car rides.
事業者からの返答
Thank you for taking the time to share your review.
We truly appreciate your feedback and are glad to know you had a great experience with us
We will be sure to share your kind comments with out team and look forward to seeing you back very soon.
L
Linda_B
March 7, 2025 · via Viator
Amazingly informative. ...
Amazingly informative. We had been to EkBalam without a guide years ago and we learned so much with Vincente, Even on the drive we learned about the areas we were passing through . Since we had been in this area before we asked if there were things we may have missed. He took us to this utterly charming town on their market day. This was certainly beyond the scope of the tour. When we stopped for lunch which was an extensive buffet he explained all the options and we were able to try many local dishes. He was thoughtful and very knowledgable. I must also compliment the driver who wove through streets easily so we could see the smaller parts of town. He also averted an accident that another driver was trying to cause.
C
Climber44078615863
January 30, 2025 · via Tripadvisor
Gerry, our guide, made the day awesome!!
What a wonderful day!
Our guide Gerry made it memorable. He was very knowledgable. He was very fluent in English and Spanish. He brought along books and pictures to illustrate things at EkBalam. This area was not too busy with us tourists. We were able to climb the ruins. Amazing!
On the way to the cenote, Gerry even stopped along the road to pick a seed pod to show us how the Maya used it to paint.
The cenote area was very nice, clean and comfortable. The lunch there was delicious!
We would highly recommend this tour, especially if Gerry is your guide!!
A
Anonymous
August 10, 2023 · via Viator
Amazing!
We had an amazing experience with Carlos. Enjoyed every moment of it. Ek Balam is beautiful and my daughter loved the cenote!
K
Kenneth_K
February 7, 2023 · via Viator
Good tour operator
First class operator. The operator allowed us to customize the tour to match our interests. The included meal was excellent. The tour guide was on time, knowledgeable and professional. The guide worked to ensure we had a good time. Highly recommend.
事業者からの返答
Hello Kenneth,
Thank you very much for your kind words!!!
We will always try our best to fulfill your wishes and let you enjoy your experience as much as possible.
We believe that your guide was Don Carlos Sosa, but we will like you to confirm us, so other people could ask for he.
Thanks for your recommendation, we look forward to be able to go on a different adventure with you.
Until next time!!!
J
Jennifer_S
June 21, 2022 · via Viator
Recommended!
Our guide, Fausho, was very knowledgeable and kind. Our driver, Abraham, was also friendly. There we're only two of us and we had a very nice van/minibus to ourselves. There was a cooler of drinks and a box of snacks waiting for us, which was a nice gesture. Upon request, we made an extra stop in one of the villages we drove through to see how they smoke their meats (happens to be a family interest of ours). Ek Balaam was definitely worth seeing, if you are interested in Maya culture-- very different from other sites I've been. The cenote was somewhat busy, but still very enjoyable. Lunch was excellent! I was happy to see Valladolid, as it's been on my list of places to visit. However, a thunderstorm made it challenging to walk around. I would definitely recommend this trip and our wonderful guides!
事業者からの返答
Hello Jennifer,
On behalf of our driver Abraham, our certified guide Fausto and all our Merida Elite team we want to thank you so much for your kind words and we truly are glad you enjoyed it! Thank you for choosing us as your best travel agency and for your feedback too! We hope to see you soon again!
Merida Elite Team,
Amazing Places!
A
Anne_C
April 27, 2022 · via Viator
Excellent
Excellent guide made the trip memorable
Had an excellent time
Would do again if same guide Jose(Pepe)
事業者からの返答
Dear Anne,
On behalf of our guide Pepe and all our Merida Elite team, We want to thank you for providing us your confidence, for choosing us as your travel agency and for your feedback!
We hope to have you back with us soon!
Merida Elite Team,
Amazing Places!
3
325meredithd
March 29, 2022 · via Tripadvisor
First private tour and it was perfect!
Carlos was a wonderful guide with endless knowledge about Yucatán history. We appreciated his flexibility as this was a private tour, and we were able to spend more time in places we enjoyed. He also has knowledge of plant and bird life that was very helpful and interesting. EkBalam is definitely worth visiting and cenote Saamal was beautiful. We got to see four Motmot birds inside the cenote! Great tour!
_
_philaustatkins
February 1, 2020 · via Tripadvisor
Extraordinary service from Merida Elite
My wife and I, accompanied by my sister and her daughter booked Merida Elite for 4 days of tours on the Yucatan Peninsula. On the first morning my niece had a stroke and was hospitalised. It is impossible to express the gratitude we have for the assistance the manager Gabriel, driver Abraham and guide Hugo provided to my sister over the next four days. Being in a foreign country , you can imagine the trauma of an event like this.
Abraham and Hugo also provided first rate tours of the various sites in the Yucatan. Hugo is an encyclopaedia of knowledge. You could not ask for better.
Thoroughly recommended for any tour you have in mind.
1人が参考になったと回答
事業者からの返答
This is the best way to end a magnificent service... Read our customer' opinion!!
Dear _philaustatkins, on behalf Abraham, Hugo, Gabriel and all our Merida Elite team, we want to thank You for having us mentioned on your review, and for recommend our services too.
We really appreciate your kind words, it was a great pleasure for us!