Booked directly in the store in Argasi, received incorrect information. I argued that it couldn't be possible for the boat to get into Blue Cave, but she insisted that it could. It turned out I was right, we couldn't get in, the boat was too big. Got a spot at the back of the boat and voices could be heard from the speaker but not what the voice said due to the engines. I didn't want to swim, only to go into the blue caves, and I could forget that. The trip was supposed to take 4-4.5 hours but I was picked up at 08:26 - dropped off at 15:00. Cannot recommend this company until they provide correct information. Not fun to feel like you've thrown money "down the drain".
A
Angela_M
July 26, 2026 · via Viator
Think before booking!
We booked the half day and the weather conditions were not great so we were bumped onto a pirate ship with no previous notification, despite me advising the tour operator that my mum was recovering from cancer and arranging a transfer from the hotel to the port. We paid extra for the VIP boarding only to wait an hour on the roadside with no communication. I even called the tour operator twice to find out where the transfer bus was but nothing. So once we got to the port, we were late and struggled to find seats together. The cruise was horrific with people shouting at the crew due to the extermely rough ride. The crew couldnt hand out sick bags quick enough :-( we boarded thinking it was going to be the 4 hours we booked but were never advised on showing our tickets, that it would be a hard 8 hours at sea. Terrible communication throughout. I requested a partial refund and was refused as we didnt complain enough when we got to the port! Even though no one helped us and no one seemed to care. Shocking service 😢
