ローマのピアッツァ・デッラ・チッタ・レオニーナ(00193 ローマ)にある「ローマ情報案内所」の前でチームにお会いください。 サンピエトロ広場からすぐの散歩の距離で、バチカン地区からも簡単にアクセスできます。
選択された入場時間の少なくとも15分前にお越しください。 ホストは「ガイド Us Tours」のロゴが入ったオレンジ色のTシャツを着てあなたを待っています。
旅行者の評価
レビューはViatorとTripadvisorが収集したものです
4.6
27 レビュー
5
23
4
2
3
0
2
0
1
2
Romeのツアーとの比較
最低料金$19は、Romeの同程度の所要時間のツアーの標準的な料金$113より84%安い
Viatorの8,082件のツアーをExcurgoが比較(毎日更新)。
重要情報
車いす対応
幼児や小さなお子様は乳母車やベビーカーに乗せることができます
近くに公共交通機関があります
送迎は車いす対応です
あらゆる体力レベルの方に適しています
キャンセル
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
1日前以上100%の払い戻し
0〜1日前まで0%の払い戻し
レビュー(27)
レビューはViatorとTripadvisorが収集したものです
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N4557PWbenjamins
October 10, 2026 · via Tripadvisor
Rainy day, but a good experience
It was raining quite when we were supposed to enter, but they contacted us beforehand and sent everything digitally, which made things much easier customer service wa helpful and we also liked the visitor map with interesting information about the Basilica and Rome.
V
VannaMelinda_C
October 9, 2026 · via Viator
It’s convenient to have...
It’s convenient to have reserved entry to the Basilica as it saves a lot of time queueing. I had a solemn visit with an audioguide that was easy to follow and very informative.
T
Tamara_J
October 7, 2026 · via Viator
Guide was a great...
Guide was a great communicator and easy to find at the meet up point. This is just what we were looking for!
D
David_B
September 27, 2026 · via Viator
Awful
Awful! Wrong directions and no guided tour. They dumped us and left us. This was just a grab for money to skip the line.
事業者からの返答
Dear Traveler,
We are sorry to hear that your experience did not meet your expectations.
To clarify, this product is not a live guided tour. It is an independent skip-the-line hosted entry service, as clearly stated in the product title and description. It includes an audio guide rather than an in-person guide, so it is not intended for guests seeking a live tour or an escort throughout the venue.
At the meeting point, our host welcomes guests, verifies reservations, provides the visitor map that explains the venue, and assists every customer with downloading and accessing the audio guide. The host also shares all of the information and inclusions listed in the product description and supports guests through the skip-the-line entry process. Our records confirm that you were welcomed by our team and entered the venue smoothly without waiting in line.
According to the information provided by our host, he was present at the designated meeting point to welcome guests. This meeting point is clearly indicated in the product details and in the directions shared with each reservation. To help guests locate the host easily, our standard procedure is to share a live location and remain available by phone and message whenever assistance is needed. Following our review, we can confirm that all support and services included in the reservation were provided.
Because our team member’s role is that of a host, rather than a licensed guide, they are not authorized to enter the venue. The audio guide and map are provided so that guests can explore the interior independently at their own pace.
We would also like to take this opportunity to remind future travelers to follow the instructions provided directly by Guide Us Tours staff, particularly regarding the meeting point and entrance procedure. Following directions from third parties who are not part of our team may lead to unnecessary confusion.
If there is ever any uncertainty, difficulty locating the meeting point, or any other issue before or during the experience, guests can contact us directly through the Viator chat or via the telephone number provided with the reservation, either by WhatsApp or by phone call. Our team remains available to assist and clarify any instructions whenever needed.
We are sorry that the format of this experience did not align with what you had hoped for. Our goal is always to ensure that every guest can benefit fully from all services included in the product, exactly as described, including skip-the-line entry, host assistance, the visitor map, and audio-guide support.
Kind regards,
S
samanthabL8526BO
September 21, 2026 · via Tripadvisor
Enjoyed, good tour to book
Enjoy that we could do the tour of the Basilica on our own with our smartphones.
Maybe have a tour for when you’re up in the dome to give information to couples moving forward
事業者からの返答
Dear Samantha,
Thank you very much for sharing your experience.
We’re glad you enjoyed exploring St. Peter’s Basilica at your own pace with the digital audio guide. We also truly appreciate your suggestion regarding additional information for the Dome experience and will keep your feedback in mind as we continue improving our service.
We hope to welcome you again in the future.
Warm regards,
Guide Us Tours
T
tanianA2504TO
September 19, 2026 · via Tripadvisor
basilica visit
Joseph was very helpful and knowledgeable. Easy meeting point and clear instructions
事業者からの返答
Dear Tania,
Thank you so much for your kind review.
We’re delighted to hear that Joseph was helpful and knowledgeable, and that you found the meeting point easy to locate and the instructions clear. We’ll be sure to share your kind words with him.
We hope to welcome you again in the future.
Warm regards,
Guide Us Tours
F
F5206OUrobertog
September 16, 2026 · via Tripadvisor
Joseph was super friendly and approachable from the very first moment.
Joseph was super friendly and approachable from the very first moment. He welcomed us very well, he explained everything to us clearly. Everything was very well organized and the service was great. We entered without waiting in line, something that is greatly appreciated in Rome, we totally recommend it!
事業者からの返答
Estimado Roberto,
Muchísimas gracias por compartir su experiencia.
Nos alegra saber que Joseph les recibió con tanta amabilidad y que sus explicaciones fueron claras. También nos encanta saber que encontraron el servicio bien organizado y pudieron disfrutar de su visita de forma cómoda.
Agradecemos sinceramente su recomendación y esperamos darles la bienvenida nuevamente en el futuro.
Un cordial saludo,
Guide Us Tours
A
Abigail_L
September 16, 2026 · via Viator
No guide but still amazing
Great to experience the beauty of the basicila. The guide was sick so I ended up doing everything on my own. Company was good in sending over all the necessary information ahead of time though.
The view from the dome is incredible
事業者からの返答
Dear Abigail,
Thank you very much for sharing your experience.
We’re glad you enjoyed the beauty of St. Peter’s Basilica and the incredible views from the Dome. We also truly appreciate your understanding regarding the unexpected last-minute situation.
Your feedback is very important to us, especially as we continue improving how we handle unforeseen circumstances and last-minute emergencies to ensure the best possible experience for our guests. We’re pleased that the information provided in advance helped you enjoy your visit independently.
Thank you again for your understanding and valuable feedback. We hope to welcome you again in the future.
Warm regards,
Guide Us Tours
9
90feyzat
September 13, 2026 · via Tripadvisor
Great stuff and amazing experience.
Great stuff and amazing experience. Team provide detailed information about visit beforehand, well organized and well communication, highly reccomend!
M
Marilyn_B
September 12, 2026 · via Viator
Viator great booking company!
St. Peter’s is a must see. Be prepared to still wait in a line even with online ticket purchase. Viator guide, Joseph, was great. He waited at the pick up spot for us and escorted us to “skip the line” entrance. He was very thorough and helpful.
事業者からの返答
Dear Marilyn,
Thank you so much for sharing your experience.
We’re delighted to hear that Joseph took great care of you, waited for you at the meeting point, and made the entry process clear and easy. We’ll be sure to share your kind words with him.
We truly appreciate your feedback and hope to welcome you again in the future.
Warm regards,
Guide Us Tours