Huge disappointment and waste of money, don't do it!
Oh my word, what a disappointment! Shocking communications re where to meet, then put in a taxi and dropped at some random beach. Taxi guy insisted on being paid - but our transport was supposed to be included???? Beach was nothing to rave about, loungers were broken, no wifi, filthy toilets and welcome drink was 200ml cooldrink in a small plastic cup!!! When we asked to be taken back to the ship they again insisted on payment, I refused. THE most disappointing experience with Viator ever and sadly, I use you guys a lot! An absolute waste of money. Nothing vaguely like the description offered. I respectfully request a refund please.
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Charles_S
April 8, 2026 · via Viator
The pictures and...
The pictures and description are definitely exaggerated. The space is very crowded, with little to no room between chairs, making it difficult to relax or enjoy your time.
There is constant foot traffic—about every 30 seconds someone walks by, often children, trying to sell something. On top of that, it’s quite loud due to entertainers performing nearby and then asking for money afterward.
Overall, it was not the peaceful or comfortable experience that was advertised.
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quiets2026
February 13, 2026 · via Tripadvisor
William was nice!!
I take the tour but was include that place at fishermans village with reserved área, William take care of us at the place AND help us to take snorkel tour, AND was include kayak too, Is clean beach thats the nice
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Costa Mayaの類似ツアーを比較
最安値: Costa Maya, snorkeling on the reef with fish, looking for turtles — $30
