アランヤトルコ風呂＆スパ体験

Hej, Tack för att du tog dig tid att dela med dig av din upplevelse. Vi är verkligen ledsna över att besöket inte motsvarade dina förväntningar. Vi vill dock gärna förtydliga några punkter för framtida resenärers skull. När det gäller upphämtningen kontaktade vi dig i förväg via WhatsApp och informerade om att upphämtningen skulle ske mellan **kl. 10.00 och 10.45**, vilket du bekräftade genom att svara **"That is OK."** Transporten genomfördes inom den överenskomna tidsramen. Vi vill också förtydliga att vårt turkiska bad inkluderar den traditionella skrubbningen som direkt följs av en skummassage. Eventuella extra behandlingar som erbjuds på anläggningen är helt frivilliga och ingår inte i vårt paket. Renlighet och våra gästers trivsel är mycket viktiga för oss. Vi har samarbetat med denna anläggning under många år och har välkomnat ett stort antal gäster utan att tidigare ha fått liknande synpunkter gällande hygien eller hur gäster bemöts. Alla gäster behandlas med samma omsorg, oavsett om de väljer några tilläggstjänster eller inte. Dessutom erbjuds samtliga gäster kostnadsfritt vatten under besöket. När det gäller behandlingens längd omfattar programmet cirka 20 minuters oljemassage och cirka 20 minuters skummassage, utöver bastu, ångbad och avkopplingsområden. Därför skulle det normalt inte vara möjligt att hela upplevelsen endast varade i 45 minuter. Vi uppskattar alltid ärlig feedback eftersom den hjälper oss att utveckla vår service. Samtidigt tycker vi att det är viktigt att ge en tydlig bild av den upplevelse vi erbjuder, så att framtida resenärer kan fatta ett välgrundat beslut. Tack än en gång för din återkoppling och vi önskar dig allt gott på dina framtida resor. Med vänliga hälsningar, Guest Relations Manager

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. This is actually the first time we have received a complaint of this nature. Cleanliness is one of our highest priorities, and we pay close attention to maintaining our facilities to a high standard. We also understand that additional services may have been offered during your visit, but they are always completely optional, and we never expect our guests to purchase anything extra. Your comments have been shared with the spa management so they can investigate the matter and ensure our usual standards continue to be maintained. Thank you again for bringing this to our attention.

Dear Guest, Thank you so much for your wonderful review! We are truly delighted that you and your family had such an amazing experience with us. It means a lot to know that you enjoyed the sauna, steam room, jacuzzi, and our traditional Turkish bath. A special thank you for your kind words about Anjali. We will be sure to share your compliments with her. She'll be thrilled to know that her care, professionalism, and attention to both you and your little one made such a positive impression. It was our pleasure to welcome all 12 of you, and we hope to have the opportunity to host you again on your next visit to Alanya! Warm regards, Lidya Tours

Dear Guest, Thank you so much for your wonderful review. We are truly delighted to hear that this was the best hamam experience you have ever had, especially knowing that you have visited many hamams before. Your recommendation means a lot to us. We are very happy that you enjoyed your experience, and we hope to welcome you again in the future. Best regards,

Thank you very much for your kind review! We’re so happy to hear that you enjoyed the massage and the pleasant atmosphere. It was a pleasure to welcome you, and we hope to see you again soon!

Thank you so much for your wonderful review! We’re very happy to hear that the experience was even better than expected and that you felt comfortable and relaxed from the moment you arrived. It’s great to know you enjoyed the calm, clean atmosphere, the organization, and the scrub and foam massage. We truly appreciate your kind words and hope to welcome you again soon!

Thank you so much for your wonderful review! We’re very happy to hear that you really enjoyed your experience. Your recommendation means a lot to us. Thank you for choosing us, and we hope to welcome you again soon!

Thank you so much for your lovely words! We’re delighted to hear that you had a relaxing experience and enjoyed the atmosphere, our service, and the value we offer. It means a lot to us to know that you would choose us again. We would be very happy to welcome you back for another wonderful Turkish bath experience ✨

Thank you so much for your lovely review! We’re really happy to hear that you enjoyed your Turkish bath experience and felt comfortable with our team and service. It means a lot to us that you found everything clean, professional, relaxing, and good value for money. We would be very happy to welcome you again anytime in Alanya!