Miranda and driver were very flexible and accomodating. Was great having someone provide detailed historical background and story behind the various sites esp at yhe Egyptian museum. Buffet lunch was also decent.
事業者からの返答
Thank you so much for your wonderful review!
F
feder998
July 25, 2026 · via Tripadvisor
Bad experience - beware of them!
I highly discourage using this operator. Beware of them!
Our experience with them was very bad. We paid €150 (for 3 people) for a tour with a licensed, professional guide as clearly stated in our reservation.
Instead, we were assigned a young boy who spoke very little Italian and had zero experience and above all zero knowledge of the Cairo Museum, the mosque, and the other attractions.
As soon as we arrived at the Cairo Museum with this supposed 'guide' (who was clearly just an escort rather than a licensed tour guide), we realized something was wrong.
When we complained, the guy seemed completely lost, so I contacted the provider via WhatsApp.
At first, they insisted he was our guide, but after more than 45 minutes of messages and waiting at the museum, they finally sent a real guide.
Unfortunately, the exact same problem happened again at the mosque.
We had to hire a guide ourselves because the escort told us he couldn't pay for one. After that, we decided to continue visiting the Coptic Quarter on our own.
Later, the provider offered us the return transfer with the same driver, who was still nearby, so we accepted and went back to the hotel.
However, when I returned to the hotel that evening, I realized that our WhatsApp conversation had disappeared, as the 'disappearing messages' feature had been deliberately enabled by them.
We reported the whole matter to Booking.com, where we originally booked the activity (indirectly supplied through the provider's website, Viator). Booking.com understood this was a scam, or at least a completely dishonest and non-transparent service.
However, when they contacted 'Go to Egypt', the operator provided untruthful explanations and refused to issue even a partial refund.
Therefore I highly discourage using this operator.
事業者からの返答
Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations.
We would like to clarify that the delay at the Egyptian Museum was caused by an unexpected situation with museum security. Our guide was present, but security requested an additional entrance fee for the guide, while his wallet and personal belongings had been left in the vehicle with the driver. Rather than making you wait any longer, we immediately arranged another licensed Italian-speaking guide at our own expense so that your museum visit could continue without further delay. Once the museum visit was completed, our original guide continued accompanying you for the rest of the tour.
As a sincere apology for the inconvenience, we personally provided complimentary bottled water, juice, and a shawarma sandwich, although these were not included in your booking.
When it was time to continue to Khan El Khalili Bazaar, you informed us that the weather was too hot and that you were too tired to continue, so you requested to return to your hotel. We fully respected your decision and arranged your transfer back.
We also respectfully disagree with the statement that our service was dishonest or a scam. The situation resulted from an unexpected misunderstanding between museum security and our guide, and we did everything possible to resolve it quickly while ensuring your tour could continue. After the tour, we also attempted to remain in contact to discuss a goodwill partial compensation for the inconvenience, but unfortunately we were unable to continue the conversation.
We sincerely regret that your experience did not reflect the high standard of service we aim to provide. We value every guest and remain committed to delivering professional, transparent, and memorable experiences to all visitors to Egypt.
A
Ajaja995
June 14, 2026 · via Tripadvisor
Very good tour and guide
Our guide was helpful and knowledgeable and made the tours very pleasant. The sites were interesting.
事業者からの返答
Thank you so much for your wonderful review!
C
camilasG2988EJ
May 12, 2026 · via Tripadvisor
Tour of Cairo.
The experience was comfortable; they took us around. They explained many things about the culture and history and took us to different places. Rana was very kind, and the tour included a very good lunch. The tour covered several locations and was somewhat quick, but overall it was good.
事業者からの返答
¡Muchas gracias por su comentario! 😊
R
rodrigok875
May 4, 2026 · via Tripadvisor
Excellent
Excellent experience: the guide in Spanish is very friendly and makes you feel comfortable on the tour, made the tour of Egypt clear, enjoyable and very well organized. Fully recommended.
事業者からの返答
¡Muchas gracias por su maravilloso comentario! 😊
Nos alegra mucho saber que disfrutó la experiencia y que nuestro guía en español hizo el recorrido claro, agradable y cómodo para usted.
E
emmalZ6260VC
April 18, 2026 · via Tripadvisor
Amazing day visiting sites in Cairo
Absolutely amazing day. Thank you Reem. Your knowledge and passion is amazing, we really enjoyed spending the day with you & we learnt so much & would highly recommend to anyone to choose you as their guide, thank you
事業者からの返答
Thank you so much for your wonderful review! 🌟
We’re truly happy to hear that you had such an amazing day, and Reem will be delighted to know that her knowledge and passion made your experience so special.
O
Osama H
April 5, 2026 · via Tripadvisor
it’s amazing
Hello Osama, sorry for the late reply, I didn't have time to deal with it yesterday ! Here's my review: I'm traveling alone in Egypt and I chose Osama's services to accompany me to visit the three pyramid sites near Cairo :Giza, Saqqara, and Dahshur. A taxi picked me up at 8:00 AM directly from my hotel, and Osama was waiting for me at the entrance to the Giza site. Communication was very smooth, Osama is very kind, and we were able to see some truly beautiful things. I particularly enjoyed the pyramids of Dahshur. I'm glad I had a guide, it allowed me to find my way around easily and appreciate these magnificent monuments ! The driver was also a very good driver. I felt safe. I highly recommend choosing Osama and this tour to visit the pyramids.
事業者からの返答
Thank you so much for your kind and detailed review! 🌟
We’re truly happy to hear that you had a smooth and enjoyable solo experience exploring Giza, Saqqara, and Dahshur. Osama will be delighted to know that his guidance, kindness, and clear communication made your journey even more special — especially your visit to the Dahshur pyramids.
We’re also glad you felt safe and comfortable with the driver. Your recommendation means a lot to us, and we’d love to welcome you again for another unforgettable experience in Egypt! 🇪🇬✨
A
anahF5388EV
March 23, 2026 · via Tripadvisor
Great services and experience
I had a great day today. My driver Ibrahim was great. He picked me up from the hotel on time and waited patiently at every attraction so I can enjoy all experiences. I would definitely recommend this trip.
事業者からの返答
Thank you so much for your kind review! 🌅
We’re happy to hear you enjoyed a private and peaceful sunset cruise, and that the driver’s politeness and patience made the experience even better.
I
I243WJlaural
March 9, 2026 · via Tripadvisor
Cairo day trip
Had a great experience today the guide and driver Fares were really friendly and looked after me all day. The guide osama was very knowledgeable and answered any questions I had. He made sure I was ok the whole time.
事業者からの返答
Thank you so much for your kind review! 🌟
We’re delighted to hear that you had a great experience and that Fares and Osama took such good care of you throughout the day. It’s wonderful to know that Osama’s knowledge and attention made the tour even more enjoyable.
We truly appreciate your feedback and hope to welcome you again soon for another amazing experience in Egypt! 🇪🇬✨
M
mauriciomO8800VI
March 8, 2026 · via Tripadvisor
Very good experience
The guide was so kind and he had a lot of patience to waiting us.
事業者からの返答
Thank you so much for your kind review! 🌟
We’re very happy to hear that you had a very good experience and that the guide was kind and patient throughout the tour.