Amazing experience with Katla Ice Cave! The ride with super jeep was so much fun and full of adrenaline, and the whole hike was absolutely breathtaking! Our guide, Peter, was fantastic — funny, kind and so lovely! He made the whole experience even more enjoyable. highly recommended! ❤️
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Ohjonny1992
September 29, 2026 · via Viator
It’s ok.
For The price it’s a Bit overrated! You do get some nice views which is almost guaranteed once you come to Iceland, but the caves are underwhelming if you have any point of reference before going. Instagram will ruin it for you lol just the truth. We had an amazing guide though.
K
katam88
September 26, 2026 · via Tripadvisor
Not as advertised
The day commenced slowly. Being instructed to arrive at the pick-up at 9 am “sharp” Trip notes indicate waits can be up to 30 minutes. Bus arrived at 09:50. I do understand schedules can change as the weather was exceptionally wet and windy even for Iceland standards. When the bus arrived, it was already exceeding the maximum small tour group of 12-14 guests.
Our group consisted of 24 on the final pickup. Some group members were very chatty, which made it difficult to hear the guide’s instructions and explanations. The Katla cave tour was more of a hike to an opening with a brief walk in and out, completed in under a few minutes. This was not in line with the expectations conveyed in the photographs, which depict an upright walk through an ice cave. I understand that a cave may become inaccessible due to unpredictable conditions, but the trip notes should state this. The roof collapsed some time ago and water flows through the cave. The photographs are no longer representative of the experience. It would be appropriate if the tour organisers considered updating the expected tour ideals with current photographs and information to reflect the actual experience.
The only person who saved the day was our guide, Lucky. She was passionate and highly knowledgeable of Icelandic history and culture, however I was unable to hear much due to the crowded bus. A 12 hour journey in this situation was not what I paid for. If the tour had been the maximum 12-14 guests it would have helped salvage the lack of “ice cave“ although the hike to the area was adventurous.
Overall Lucky was a great guide and her chosen music fit for Icelandic scenery.
K
Kathleen_p
September 21, 2026 · via Viator
Not a good excursion
About 1.5 hrs travel in a VERY BUMPY jeep. Poor crampons..mine was broken but the guide said he couldn't do anything about it. I fell twice. You only go about 20 feet into the cave when you finally get there. The guide was not easy to understand. All in all a very bad experience.
T
thomaswK1847IA
September 15, 2026 · via Tripadvisor
EXTREMELY UNRELIABLE - cancelled our booking 4 days before with no explanation
EXTREMELY UNRELIABLE - they had cancelled our booking 4 days before. We had asked if we could do the time an hour earlier but they refused to make space and told us they could only support a more expensive private tour option for the time we had originally purchased.
Their support was very unwilling to help, and their were no compromises on concessions they were willing to make after putting our group out.
事業者からの返答
Dear Thomas, thank you for taking the time to share your feedback. This review has been posted under our Katla Ice Cave and South Coast Small-Group Day Tour, but the situation described does not appear to relate to this specific tour. We have looked into our records and can confirm that no booking on this tour has been affected in the way described.
Arctic Adventures team
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worldwind66
August 29, 2026 · via Tripadvisor
Great experience and guide
Peter was an excellent and friendly guide. We appreciated that our Arctic Adventures transportation was on time for the pick up, unlike other tour companies at the same pick up spot. The tour was fun, informative, and safe. We were on the 8:30 am tour and enjoyed being there before all the other groups arrived.
事業者からの返答
Hi there, really glad the early tour was worth it. On time and ahead of the rush is a strong way to start the day.
Arctic Adventures Team
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susanrB5036PG
August 25, 2026 · via Tripadvisor
Great experience.. Recommend it for all.
We were lucky with the weather. It was warm enough to hike the glacier and enter the ice cave in shirt sleeves. Although the time in the cave itself seemed too short when we were told it would only be 10 minutes, it was perfect for the size of the group. We all felt we had good experience. The glacier guide, Martin, was terrific. Very good at watching the group and making sure that people who had any trouble at all were up front with him and placing a capable group member at the rear. The only downside of the trip was the bus driver who rushed people at rest stops, shortened the length of time at the waterfalls, and seemed focused on getting us back to Reykjavik an hour early. Fortunately for you all, he is leaving soon to return to Greece.
事業者からの返答
Hi Susan, thanks for the detail. The glacier guide and the cave clearly earned their praise. The pacing feedback on the waterfall stops and the early return is noted and shared with the operations team.
Arctic Adventures Team
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Jeremiah_T
August 24, 2026 · via Viator
Tourist
Excellent, long day. Ice caves and waterfalls were beautiful. Make sure to bring water and snacks for the road trip.
D
Deirdre_H
August 23, 2026 · via Viator
Fantastic. 10/10.
Incredible experience. Already have highly recommended it to friends. Our tour guide was educational, helpful and playful- it was such a wonderful experience.
S
Stacey_R
August 22, 2026 · via Viator
Go with another company, not Arctic Adventures
Our glacier guide Rami was great but other than that the company was bad. No WiFi as advertised. The vehicle that brought us to the glacier was broken down( and they knew it) so we barely made it back inhaling fumes the whole way. Our driver to Vik did not say one word to us about anything the 2 hours going and 2 hours back. Go with another company, not Arctic Adventures