This review isn’t really about the experience, and more about the handling of the operation.
We turned up at the meeting point ahead of the required time of 7:30.
It wasn’t until our second phone call to the tour operator we were informed the tour had been cancelled the day before.
We only received the cancellation email while on the phone to the tour operator. Coincidence?
While we did receive a refund from Viator, we do not recommend the tour operator.
We did however get on a tour the following day, with another company who were able to fulfil the tour experience
F
Frances_L
August 27, 2025 · via Viator
Bad and disappointing trip
This company wasn’t liable since no notice for cancellation until 40 mins waiting. Highly not recommend with it.
事業者からの返答
We sincerely apologize for the inconvenience.
G
Gail_S
August 27, 2025 · via Viator
Fabulous trip to dinosaurs and canyons!
We had a really fabulous day trip with DJ to Drumheller! The itinerary was great, and we had a full day exploring the amazing sights of Horseshoe canyon and the incredible dinosaur exhibits at the Royal Tyrrell museum. This is a highly recommended trip for anyone staying in Calgary. thankyou!
A
Anastasia_P
August 24, 2025 · via Viator
Drumheller Tour
The overall experience was great, most of the stops on this tour were worthwhile and interesting. The only thing we would change is swapping out the mini church photo op and coal mine in exchange for more time at the Royal Tyrell Museum. We were given 1.5h to explore the museum + eat food which felt rushed as we typically spend atleast 2h at any given museum.
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Gabrielle_S
August 21, 2025 · via Viator
One of a kind tour experience!
The Drumheller tour was a really hot but fun experience, it was nice to learn about the dinosaur fossils found in the province.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
S
Sumeet_B
August 5, 2025 · via Viator
Cool and fun trip to badlands
The trip to Drumheller was nice. If you want to see badlands and hoodoos, this is a perfect trip. Royal Terrel museum was worth it and my daughter really enjoyed the place. Dhaval was an exceptionally good guide and took care of everything from start to finish. He knew the area well and took us to all the stops on the trip itinerary.
I would recommend Dhaval and his team to anyone who wants to visit Drumheller area.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
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