I can't say enough good things about our experience. My family was traveling with 4 adults, none of us thin or young and one in a wheelchair. We also like to overpack, so between the 4 of us, we had 2 medium suitcases, 2 large suitcases, 2 carry-on suitcases, 3 large backpacks, and a folding motorized wheelchair.
I was nervous because we've been burned in the past with uber/lyft saying the car will seat X number of people and hold X bags, but in reality the vehicle that shows up isn't really configured in such a way to accommodate all the things. Well, MIA & FLL did not disappoint. Actually, the vehicle they provided far exceeded our expectations and was absolutely perfect for our needs.
Additionally, this company is so communicative. I purchased the transportation through Viator and sent them a message through the app to explain our needs to ensure they would be able to accommodate them (or we'd have to cancel). Within 1-2 hours, I received a thorough response that was so reassuring and addressed all of my questions and concerns. Throughout the remainder of the time before our transfer, they provided detailed instructions, pictures of the vehicle, information on the driver, and other details that made this experience top-notch. Nothing was left to chance.
The driver showed up early, with no pressure for us to leave early unless we wanted to. It was so nice to know we wouldn't be waiting on them. The van was spacious, comfortable, and immaculate. The driver, Rene, was very nice and a great driver in this crazy Miami port traffic.
I will absolutely be using this company again when we cruise from Miami. They were able to take the stress out of the day and allow us to really just trust the process and enjoy the journey.
Count us as the latest members of the MIA & FLL fan club :)
1人が参考になったと回答
事業者からの返答
Lisa, what an incredibly thoughtful review—thank you! Your “6-star experience” and especially your official membership in the MIA & FLL fan club absolutely made our day! 😊
Knowing that you were able to put your concerns aside, trust us with your family, and simply enjoy the journey means more to us than we can say. We understand how important it is to feel confident that everyone—and everything!—will be comfortably accommodated, and we're so grateful you gave us that opportunity.
We'll make sure René sees your wonderful words as well. Thank you for taking the time to share your experience in such detail and for already planning to choose us again. We’ll be very happy to welcome the entire family back the next time Miami is part of your cruise plans. Until then, your spot in the MIA & FLL fan club is officially reserved! ❤️🚐
5
573candiec
July 27, 2026
Great time!
Everything was wonderful! We had a great experience with the transportation service. Our driver was friendly, courteous, professional, and made sure we were well taken care of throughout the day.
The vehicle was extremely clean, comfortable, and spacious. We had plenty of room for everyone to relax and enjoy the ride, which made the experience even better.
We also really appreciated the lunch recommendation — the food was AWESOME! It was such a great choice, and everyone really enjoyed it.
Thank you again for the excellent service and hospitality. From the vehicle to our driver and the great recommendation, everything was top-notch. We would definitely use MIA & FLL Transportation again and happily recommend you to others! ❤️
事業者からの返答
Thank you from the bottom of our hearts for such a beautiful review! It truly brings us so much joy to know that we could be part of such a memorable day for your group. We especially loved reading that you enjoyed the lunch recommendation—there's nothing better than knowing our guests leave Miami with great memories beyond the ride itself. Thank you for your trust, your kind recommendation, and for allowing us to be part of your journey. It was a genuine pleasure serving you, and we would be honored to welcome you back anytime you're visiting South Florida. 🚐
M
miguelsR6168BK
July 16, 2026
Excelente service
The most professional service in Miami the car was in excellent condition and Adrian was super friendly and professional
事業者からの返答
Thank you so much for your wonderful review! It was a pleasure serving you, and we're truly grateful you chose our team for your transportation. We'll be sure to share your kind words with Adrian—he'll be delighted to know he helped make your experience a memorable one. Thank you again for your trust, and we look forward to the opportunity to welcome you back in the future! 🚐✨
T
TracyJ22
July 3, 2026
AMAZING service and communication!
Wow! I was seriously impressed with this team of people - from the home office staff communicating clearly and frequently to the great service of the driver. I was so impressed I instantly booked a second ride. I cannot recommend enough!
事業者からの返答
Thank you so much for your incredible review! There is no greater compliment than earning your trust to the point that you immediately booked a second ride with us. That truly means the world to our entire team. We sincerely appreciate your confidence in our service and your recommendation. It was a pleasure assisting you, and we would be delighted to welcome you again whenever you're back in Miami. Thank you for being such a wonderful guest! 🚐
V
V5496TDcharlotteh
June 6, 2026
Fantastic
Great drivers!! May was sooo helpful and responded sooo quickly when we had concerns. Would definitely use this company again. Recommendation came from travel agent. Was very grateful for the efficiency of this company!
事業者からの返答
Thank you so much for your thoughtful review! It was truly a pleasure assisting you, and we're especially grateful that your travel agent trusted us with your transportation. Recommendations like that mean a great deal to our team. Thank you for placing your confidence in us, and we're delighted we could help make your trip a little easier. We look forward to welcoming you back the next time you're in Miami! 🚐
5
570aleciad
May 14, 2026
EXCELLENT SERVICE!!
MIA & FLL Transportation provided excellent service to the cruise port from our Embassy Suites hotel. Their communication was impeccable!! Maydeli Mesa reached out the day before our transfer with details on what to expect. The day of, I was sent a picture of the vehicle and notification that our driver Rene had arrived. The Mercedes-Benz Metris minivan was very clean and comfortable for our group of four/luggage. Rene was on time, professional, very patient and so kind!! His spirit/aura made us feel so relaxed during the whole service, as anxiety had kicked in earlier from hotel guests/travelers expressing concern on traffic congestion in the city. I can say our group didn’t experience anything like the horror stories from others traveling by Uber/Lyft/Taxi/Shuttle. Rene drove with care like we were precious cargo. We made it to the terminal curbside drop off on time for the appointment time selected. Thank you Rene and team for the excellent service you all provided!! I will definitely book this service again and highly recommend any traveler to do the same!!
事業者からの返答
Thank you so much for such an incredibly thoughtful review. It truly means the world to us that you took the time to share your experience in such detail. Every member of our team works hard to ensure our guests can simply enjoy the excitement of their cruise without worrying about the transportation, and knowing we were able to be part of a great start to your vacation is the greatest reward we could ask for.
Your kind words will certainly be shared with René—he genuinely cares about every guest he transports, and I know he will be touched by your comments. On behalf of our entire team, thank you for placing your trust in us. It was an absolute pleasure serving your group,
A
Alcinda_H
May 2, 2026
Transport
This driver very professional nice. The company call and check in on you. We like that. I used them again.
事業者からの返答
Thank you so much for your kind words! It truly means a lot to us. We’re so happy you felt well taken care of, and we’d love to assist you again anytime you’re back in Miami. 🚐
S
stephaniebP9947UI
April 30, 2026
Great Transfer
Great service! Rene was our driver and was very patient with us when we went out the wrong door at the airport. Excellent communication prior to our arrival! Van was nice, roomy and very comfortable. Would definitely book again.
事業者からの返答
Thank you for your kind feedback! We’re glad everything worked out smoothly and truly appreciate your trust. We look forward to assisting you again on your next visit. 🚐
L
laurabP1996FM
April 18, 2026
10/10 experience
Great experience! Communication was excellent. Easy, smooth ride to port of Miami. Highly recommend!
事業者からの返答
Thank you for the great review! We're glad everything was smooth and easy. We truly appreciate your recommendation and hope to see you again soon. 🚐
C
chrissM3766AH
April 13, 2026
Transfer to cruise terminal
Driver was right on time and very helpful. The van was well-kept and clean. There were eight in our party and we would definitely use the service again!!
事業者からの返答
Thank you for your feedback! We’re happy to hear everything went well for your group. We truly appreciate your support and would be glad to assist you again in the future. 🚐
Miamiの類似ツアーを比較
最安値: Miami Biscayne Bay rich and famous Sightseeing Boat Tour — $30
最高評価: Little Havana Food and Walking Tour in Miami — 4.9 (9,868 件のレビュー)