The tour was disappointing because the guide’s English was very difficult to understand. Important cultural terms like “geisha” and “maiko” were repeatedly mispronounced, which made the explanations confusing. Too much time was spent showing iPad photos of minor details, like different bamboo fence styles, instead of focusing on the sites and history. The guide seemed friendly, but the tour did not feel well suited for English-speaking visitors and was hard to follow overall.
Thank you for taking the time to share your feedback. We’re sorry to hear that the tour was difficult to follow and did not meet your expectations. We understand how important clear communication is, especially when discussing cultural history and traditions. Your comments regarding the pacing and presentation of the information are greatly appreciated and will help us improve the experience for future guests. Thank you again for your honest feedback.
