ケリ洞窟とタートル島へのザキントスグラスボトムボートツアー

Thank you for taking the time to share your feedback and for your kind words about the tour, our captain, and the beautiful scenery of Zakynthos. We are delighted to hear that you enjoyed the swimming stops, Turtle Island, and the overall experience. We would like to clarify a few points regarding your comments about the boat and boarding process. The tour you booked is a shared group experience, and during the peak summer season the boat may operate at full capacity. The maximum number of passengers is always within the licensed limit set by the local port authorities and safety regulations. For travelers who prefer a more exclusive experience with additional space and flexibility, we also offer private boat tours. Regarding the glass-bottom feature, it is exactly as described in the tour information. Visibility may vary depending on seating arrangements and the number of guests onboard, although the crystal-clear waters often provide excellent views from all areas of the boat. We also appreciate your comments about the boarding process. We ask guests to arrive 20 minutes early to ensure a smooth check-in experience, especially during busy periods. We understand that communication at the dock could have been clearer, and we will work with our team to improve the boarding experience and provide more detailed guidance in the future. Thank you again for your feedback. We are pleased that, despite these concerns, you enjoyed the tour itself and had the opportunity to experience the beauty of the Keri Caves and Turtle Island. Kind regards, Escape Tours Team

Thank you very much for your review and for sharing your experience. First of all, we would like to sincerely apologize for the inconvenience caused by the technical issue with the original boat. For clarification, the first boat had approximately 20 passengers on board, and after the transfer, guests were accommodated on another vessel that had available capacity. We strictly follow all safety regulations and passenger limits required by the authorities. If necessary, we can provide the relevant documentation and operating records that demonstrate compliance with these protocols. The decision to transfer passengers was made solely to ensure the continuation of the tour in the safest possible manner and to avoid canceling the experience. Passenger safety is always our highest priority, and we never operate beyond the legally permitted capacity. We appreciate your understanding and are pleased to hear that despite this unexpected situation, you were able to enjoy the turtles, Keri Caves, Turtle Island, and the swimming stops, and that everyone remained comfortably seated throughout the trip. Thank you again for choosing us, and we hope to welcome you back to Zakynthos in the future. Kind regards, Escape to Zante Team

Hartelijk dank voor uw mooie beoordeling en voor het delen van uw ervaring. We zijn blij om te horen dat u voldoende ruimte aan boord had en ondanks de minder goede weersomstandigheden toch van de tour heeft genoten. Hoewel zwemmen niet mogelijk was vanwege de omstandigheden op zee, doet onze schipper altijd zijn uiterste best om onze gasten een bijzondere ervaring te bieden. Wat fijn dat u tijdens de terugweg toch een zeeschildpad heeft kunnen zien en rustig de tijd kreeg om hiervan te genieten. Bedankt voor uw begrip en uw vriendelijke woorden. We hopen u in de toekomst opnieuw te mogen verwelkomen op Zakynthos voor nog meer mooie momenten – hopelijk met zonniger weer! Met vriendelijke groet, Escape Tours Team