This is the second year in a row that we at Art in Bloom Garden Tours have contracted with Giorgio's Limousine Service to handle the transportation needs for our Garden Walk Buffalo tour. And for the second year in a row, their service was flawless. Each of our clients was met at Buffalo Niagara International Airport on time. The daily trips went off without a hitch, including the trip into Canada for our visit to the Royal Botanical Garden, Niagara Botanical Garden, and Niagara Falls. Every day, the coaches were on time, were clean, and were stocked with ice and water. The drivers were professional and personable. The staff of Giorgio's was flexible throughout both tours, making sure we had the right vehicles necessary for that day's needs. We have already contacted them to arrange their services for 2027's tour.
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David_F
November 18, 2025
Niagara Falls
Had a great driver/host, Ed, took us to all the sights and then other less known views. Very friendly. Very comfortable car.
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Coretta_O
September 8, 2025
Joe's tour was wonderful....
Joe's tour was wonderful. He has a sense of humor and is very knowledgeable about the local area. We enjoyed the tour in Buffalo, NY and Niagara Falls, CN. Thanks Joe!
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annabelle_n
November 22, 2024
Misleading
I paid USD450 for a family of four to pick me and drop me off from airport to Niagara Fall. Is only driver with no tour how misleading can this be. The tour operator didn’t even turn up in airport despite I left the messages many times. For the amount I paid, should at least include tour guide and ticket to the fall. Uber one way to the fall is only at max usd 36.
事業者からの返答
This Sightseeing trip was booked in November most of the attractions are not operating. This is a private tour (which allows client to customize) it is clearly explained what it includes. Client can always add on attractions when they confirm trip. Unfortunately this client didn't confirm trip until day of tripWhich delayed the driver. This tour included 5 hours of time, which they used to also go from the airport and return, and visited all the major locations - American and Canadian Falls, Bridal Veil Falls, Three Sisters, Goat Island, Whirlpool park, The Point. With access to the observation tower, Hydro Visitors center. It is always important to confirm your tours in advance to have the best experience, we ask for 24-48 client confirmation to review their upcoming experiences.
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Ayano_S
November 15, 2024
The tour guide didn’t show up and they are still now unwilling to make a refund.
I had a terrible experience. In the end, the tour guide didn’t show up and I’m still waiting for their reply about my refund request. After booking I contacted the tour company several times, but their responses were always very late and irresponsible. I really don’t recommend to book this tour.
When the tour company’s response was late, I contacted the viator support center as well and asked if everything was okay. Their reply was fast and it seemed that they could solve the problem. The viator support center said that they would contact the tour company and no need for me to worry, but actually I just wasted my time.
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jo_s
September 26, 2024
Beautiful Day
Joe was the best! He knows the area and where to go. Fun to talk with. The Falls were just beautiful. Thank you!!
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Wilhelmina_E
August 18, 2024
Glad I Went
The best part, of course, was seeing Niagara Falls! Also, seeing parts of Buffalo was unexpected, but great. The same for the areas on the Canadian side.
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Arjun_B
August 10, 2024
The trip is really overpriced and not value for money.
Jim our driver was a gentleman and no complains there. But the trip is essentially a good car with a driver for 5 hours. The two tours where we needed to buy tickets were not included. Not even water bottles in the limo. For 660 USD that is the minimum expectation. Given another choice we wouldn’t take this again. Definitely not value for money and not recommended.
事業者からの返答
These tours are private service and don't included additional excursions which we explain. Clients can purchase them at an additional cost. The vehicle is a Luxury SUV ( Lincoln Navigator or Suburban) not a Limousine. This service allows the customer to adjust the tour and ride with their group "only" in a chauffeured vehicle. We also appreciate the suggestion of adding water, we removed water when COVID started, we may put this back soon.
Thank you for using our service
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Carmen_H
June 10, 2024
Our guide Jim was...
Our guide Jim was excellent. Very patient, cordial and helpful. The tour was modified based on our needs
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Anurag_M
April 23, 2024
A superlative trip
It was a memorable and fantastic trip. Chauffeur cum guide was also very informative and explained the sights in details and was also very interactive. It was worth value for money.
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