We had the best tour of Lisbon today with Zaman. We saw the best sites with wonderful descriptions and background history. And we truly enjoyed our own private and very comfortable air-conditioned vehicle for the entire tour. Zaman was very friendly and accommodating. We had an excellent day and tour. We definitely recommend this tour and Zaman to anyone visiting Lisbon - you’ll love it!
事業者からの返答
Thank you so much for your wonderful review! It was truly a pleasure spending the day with you and showing you around Lisbon. I’m very happy to hear that you enjoyed the sites, history, comfortable private vehicle, and the overall experience.
Your kind words and recommendation mean a lot to me. I hope you have many more wonderful travels ahead, and I would be delighted to welcome you back to Portugal anytime! 🇵🇹😊
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Lakshi_K
May 27, 2026 · via Viator
I am writing to report a...
I am writing to report a failed service for my recent booking. Despite arriving at the designated meeting point at 4:10 PM for our 4:30 PM tour, the guide failed to show up. I waited until 4:45 PM and attempted to contact the tour operator via message to alert them of our arrival, but I received no response.
Due to this no-show, we lost time, energy, and money. I am requesting a full refund for this experience and would appreciate Viator intervening with the tour operator to process this return of payment.
事業者からの返答
I sincerely apologize for the inconvenience and disappointment caused. Due to an operational error during the Eid holiday, this booking remained available unintentionally and I was unable to operate the tour as scheduled. I take full responsibility for this mistake and have already implemented measures to ensure it does not happen again. Thank you for your feedback and understanding.
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Ally_B
August 11, 2025 · via Viator
A great experience with...
A great experience with Jamon! He was so patient with my one year old and made the tour custom to our needs! made sure we were comfortable and the pick up drop off was a fabulous accommodation. We highly recommend!
