Its different but had a fun time, Marc suggusted glass foor experience and i would too!
事業者からの返答
Hi, thank you for your review. We are so glad to hear that you had a fun time and followed Marc's glass floor for experience. We hope to see you again soon. ^ MES
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Abida_H
August 21, 2026 · via Viator
Good views.
Good but a bit short. I would have like to have a bit more of a view.
Also it was a bit frightening as the tram was squeaking and rocking too much. Needed to feel safer.
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Z106THjadec
August 3, 2026 · via Tripadvisor
Great experience
Great experience, Sharon helped us and she was brilliant and had great people skills. Little bit shorter time then expected but still good
事業者からの返答
Glad to hear you enjoyed your experience and Sharon was helpful. Thank you for your review. JL
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mennok134
July 27, 2026 · via Tripadvisor
Glass floor is cool 🫶
Nice that glass floor despite my fear of heights 🫶🫢🥳
事業者からの返答
Yes the glass floor is a fantastic addition! Great to hear you had fun and thank you for the feedback. JL
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I836ZDaaronm
July 25, 2026 · via Tripadvisor
oguz is the man
oguz was so nice and very helpful
just the nicest people all around
but he was awesome !!!!
事業者からの返答
Hi. Thank you for letting us know about your experience. I am so pleased you had an amazing trip and Oguz made your trip special. Hope to see you again soon. JL
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Rhys M
November 28, 2025 · via Tripadvisor
Fantastic service
I wanted to propose to my girlfriend in the cable car over the Thames so I called up to book a last minute glass-floor cable car experience as I was having issues online, but Asonya was so helpful and got it booked for me! She was fantastic
Due to travel on the 30th November and I’m looking forward to it!
Thank you again,
事業者からの返答
Hi, thanks for your review. I'm so glad to hear that Asonya was able to book you in the for The Glass Floor Experience. I hope everything went well with the proposal!
We hope to welcome you again soon.
Thanks,
FM
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Y5386TSmichaelh
July 26, 2025 · via Tripadvisor
Bizarre rules on upgrades
Even the staff are flabbergasted at this bizarre rule:- glass bottomed gondula rides can only start and end at Greenwich. We were at Excel for formula E and in between qualifying and the race decided on a round trip (north to south and back). Due to limited time we booked glass bottom upgrade. Normal gondola from north to south then transferred to glass bottomed. When we got off we were told we couldn't get off a glass bottom gondola at that station. We explained and the staff member was astonished.
Kind of feel ripped off, but that's London I suppose.
事業者からの返答
Hi, thank you for your review. Due to operational procedures and the current booking system setup, guests are only able to board and disembark from glass-floor cabins at the Greenwich Peninsula terminal. Unfortunately, this means that boarding or ending a glass-floor journey at the Royal Docks terminal (ExCeL side) is not currently possible.
We understand how this may have caused some frustration, especially given the tight schedule around the Formula E event, and we appreciate your feedback. It has been shared with the relevant teams.
Thanks,
FM
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Farrell B
July 22, 2025 · via Tripadvisor
Really good experience.
It crosses the Thames, 90 metres up, giving 360° views. St Paul’s dome’s right there, clear as day. Proper impressive.
It’s the only cable car in the city, runs between Greenwich Peninsula and Royal Docks. Folks call it the “sky corridor over the Thames” and fair enough. The floors are fully glass, same with the skylights. Look down and you’ll see the Thames waves, look up and there’s the London Eye mixed with the city skyline. Great for snaps or just zoning out.
Photos: golden hour an hour before sunset is ace. Light gilds the Thames, city lights coming on. Top for silhouettes. East side faces the London Eye. Dusk, sun sets right, so point west for Big Ben and the O2. West side overlooks Greenwich’s Ferris wheel and old buildings. Stand on the glass floor for extra oomph.
事業者からの返答
Hi Farrell, we are really glad to hear that you enjoyed your experience and the views of the sky corridor over the Thames. We hope to see you again. Have a great day ^LH.
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Resort28348373046
July 4, 2025 · via Tripadvisor
Fraud
We allowed ourselves to be persuaded into a glass-floored cabin for £50 (for two adults) both ways and then found out we couldn't get back in because we hadn't been told we couldn't get out of the cabin. This is fraud!
事業者からの返答
Hi
We would like to sincerely apologise for your experience and the advice provided on your visit.
As we have recently launched this experience, we welcome and appreciate any suggestions and feedback that may help us enhance the overall experience for our guests as we strive to continuously improve.
Please send an email to Guest.Services@londoncableway.com, including your full name and contact details.
We would be happy to discuss this matter further and possibly offer a complimentary ticket for a future visit.
RG
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U8702GRmelanies
July 4, 2025 · via Tripadvisor
Nice glass floor experience
Mark has received us very friendly and helpful. We got on the side of North Greenwich station. Is well indicated on the signs.
We chose the Glass Floor experiece and was a nice experience. Together with Christian he made sure we could continue carefree to catch our flight at London City Airport. An outing that is worthwhile.
1人が参考になったと回答
事業者からの返答
Hi, thank you for leaving us a review.
We are pleased to hear you enjoyed the experience and both Marc and Christian were able to assist with you enquiries for your onward travel.
We hope you visit us again soon.