Be warned, fun following clues but disappointing food
Gourmaze is a play on the word Gourmet however nothing we ate on the Sweet Escape was really that special or unique. The first offering was a small pre-packed airline style tiramisu. The second was one of those free sample type paper thimbles of hot chocolate. We made it clear we were on the Gourmaze tour but I’m not sure if the staff knew what we were talking about. Finally something that was actually OK was a choice of 2 scoops of ice cream. If you expect to experience something handmade or artisan then you will be sorely disappointed. For £32 per person this experience is not value for money. Save your money and just walk round London and you’ll find better places and eat much nicer things.
事業者からの返答
Hello,
Thank you so much for sharing your experience!
We are sorry to hear that the experience didn't meet your expectations and that the food items included weren't what you had hoped for in terms of quality and uniqueness.
Regarding the issue at the second stop, based on the pictures you've provided, there may have been a miscommunication, as the item shown doesn't appear to be a Gourmaze dish. Kindly send us an email at orders@gourmaze.co.uk so we can look into this further and provide you with the necessary compensation.
Despite these issues, we're glad that you found the ice cream at the last stop enjoyable.
Your feedback means a lot to us and we hope you'll consider trying our other mazes in the future.
Best regards,
The Gourmaze Team
L
L64DRbethf
October 5, 2026 · via Tripadvisor
Fun day out
Such a fun day out! Really good clues/riddles and tasty treats along the way.
事業者からの返答
Hello,
Thank you so much for sharing your experience!
We're happy that you had a fun day completing the maze and enjoyed the clues and food items included in the experience.
Your feedback means a lot to us and we look forward to seeing you try more of our mazes in the future!
Best regards,
The Gourmaze Team
K
KristinaS1242
October 5, 2026 · via Tripadvisor
Fun sweet London experience
We did the sweet trail and it was so much fun. It was easy to follow the guide and we had fun solving the puzzles. Would recommend to anybody looking to have fun in London slightly different way.
The only tricky part is that at height of the season, paying customers take precedence so there may not be a place to sit at some of the locations but we were lucky enough to be allowed to sit down for 5 mins to have one of our treats.
事業者からの返答
Hello Kristina,
Thank you so much for sharing your experience!
It's great that you enjoyed the Sweet Escape Maze and found it a great experience to explore London more. We're happy that you found the experience easy to follow and enjoyed the clues.
While the food items are designed as grab-and-go, we do appreciate your feedback regarding the seating at some of the locations, especially during the busier periods and is definitely noted.
We appreciate you taking the time to share your feedback and we look forward to seeing you try one of our other mazes!
Best regards,
The Gourmaze Team
S
skellib
October 4, 2026 · via Tripadvisor
Great - even for fussy eaters
I got the dessert tour as a gift for my partner for us to do on his birthday. I purchased the voucher through buyagift which made booking in the date and time a little more complex. Once you book in, there’s an email which confirms and has a large button saying “Launch your maze on Whatsapp” - do NOT click it until the day and time of your event. It does say it underneath but if you’re anything like me, you’ll see a button and click it.
The meeting point is a pub which is actually a different name to what it says on the email (should be the Museum Tavern but has been changed to The Beer Tapestry temporarily which caused huge confusion!).
The directions given can be confusing but enjoyable, the first stop was really surprising! It would have been nice to have been taken to some more hidden places hidden around the city between locations - I know it’s a food tour but there’s so many hidden places in the city! It would have been good to have some bigger gaps between food.
As others have said, the second place has a very very small serving. It’s rich so it works but just prepare yourself!
We really did enjoy the experience. As a fussy eater with a sweet tooth, there were options for me to have which worked well for us! I’d love to do one of the other ones but I’m scared my fussiness would get in the way 😬
事業者からの返答
Hello,
Thank you so much for sharing your experience!
It's great that you enjoyed the Sweet Escape Maze and the food items included in the experience.
Regarding your feedback about updating the first food stop, the Museum Tavern is still the starting point of the maze and is located near Beer Tapestry.
Regarding the clues, we apologise if some were confusing. Rest assured, your feedback has been taken into account, and we'll have this reviewed with the team. Your feedback about having more gaps between food stops and exploring more hidden spots around London is also noted.
Your feedback means a lot to us and we look forward to seeing you try more of our mazes in the future!
Best regards,
The Gourmaze Team
F
F2959GQdavidd
September 21, 2026 · via Tripadvisor
A great time
Great experience some clues are a tiny bit vague but still lovely time spent. The desserts are peak and the service is lovely
事業者からの返答
Hello,
Thank you so much for sharing your experience!
We’re happy to hear that you had a great time completing the maze and that you felt your time was well spent on the experience. It’s also great to hear that you enjoyed the desserts and had a great experience at the food stops.
Your feedback about the clues being vague is definitely noted and has been passed along to the team.
We greatly appreciate your feedback and we look forward to seeing you try more of our mazes in the future. :)
Best regards,
The Gourmaze Team
W
Welshrarebit26
September 14, 2026 · via Tripadvisor
Great fun
We had a great time! We found the meeting point (even though it changed its name) and started the game! Clues came by WhatsApp with lots of puns! We found the food outlets quite easily . I won’t say where or what they were! Would definitely recommend!
事業者からの返答
Hello,
Thank you so much for sharing your experience!
We are happy to hear that you had a great time completing the maze. It's great that you enjoyed the clues and found the WhatsApp tool easy to navigate.
Your recommendation means a lot to us and we look forward to seeing you complete more of our mazes in the future. :)
Best regards,
The Gourmaze Team
L
LondonGlobetrotter13
September 8, 2026 · via Tripadvisor
Great clues! Great Desserts! Definitely recommended.
Really fun way of exploring parts of London you might miss.
The clue system by message worked brilliantly and I loved that even the directions were clues.
It was an entertaining way of guiding you through a 'treasure trail' and was a mix of harder and easier clues.
All of the desserts were fantastic quality and reasonable portions but we didn't end up feeling too full of sugar.
I'm already looking at buying others as presents.
事業者からの返答
Hello,
Thank you so much for sharing your experience!
We are happy that you found the tool used in the experience easy to navigate and that the clues included were just the right amount of difficulty, making it enjoyable. It's great that you also enjoyed the food items included in the experience and found them to be just the right amount.
Your feedback means a lot to us and we're happy that you're thinking of our experiences as presents!
Best regards,
The Gourmaze Team
M
Martynscroft
September 1, 2026 · via Tripadvisor
Great way to spend a couple of hours
Great afternoon out with my daughter, we both love a dessert!!! Very good selection and had fun solving the puzzles! We will definitely be booking another Gourmaze adventure!
事業者からの返答
Hello,
Thank you so much for sharing your experience!
It's great to hear that you and your daughter enjoyed your day completing the maze! We're happy to hear that you enjoyed the food items included and the puzzles.
Your feedback means a lot to us, and we look forward to seeing you try more of our mazes in the future.
Best regards,
The Gourmaze Team
6
641en
August 28, 2026 · via Tripadvisor
Sweet escape indeed
Great support when organising. Great communication. Experience was great. Fun clues, not too long or too short an experience. Desserts were a good size and a lovely variety. Had this as a birthday present and would highly recommend.
事業者からの返答
Hello,
Thank you so much for sharing your experience and for celebrating your birthday with us!
It's great to hear that you found the experience well organised, the clues fun, and the duration just right. We're also glad that you found the food items plentiful and that there was a good variety.
Your recommendation means a lot to us and we can't wait to see you try our other mazes.
Best regards,
The Gourmaze Team
5
508sheenar
August 25, 2026 · via Tripadvisor
Desert’s galore
We really enjoyed this tour. The questions were challenging but fun. Desserts were delicious too!
事業者からの返答
Hello,
Thank you so much for sharing your experience!
We’re happy to hear that you enjoyed the Sweet Escape Maze, the clues, and the delicious food items.
Your feedback means a lot to us and we look forward to seeing you complete more of our mazes in the future.
Best regards,
The Gourmaze Team
