公式ガイドによるアルハンブラ宮殿ツアー

We did the full Alhambra tour with our guide Emilio. He is an excellent guide. The truth is that I didn't realize we had spent 3 hours. He explained the history of the Alhambra and then gave us a lot of information about how people lived in the Alhambra during the various periods of its existence. He explained things and asked us questions, so the experience was very interactive and informative. It was a pleasure to spend the morning with him and learn so much about this historic and impressive monument.

Excellent guide, demonstrated immense knowledge of history, super available and always ready to answer all questions. Without a doubt the best, I can only recommend. Thank you very much Emílio.

+6

All the instructions were clear. From my arrival at the meeting point, I was very well attended; I was given my ticket and a sticker to identify myself as part of the group. NOELIA was our guide. She was so kind and so pleasant! In her words: this tour was amazing! Great, perfectly explained, with additional information, everything was crystal clear.

Excellent guide Abel. Beautiful site on a sunny day.

Horrible company! Stay away from this company!! I booked the Alhambra tour 5 weeks in advanced. I received an email saying that my tickets had been secured and the tour was confirmed. I received a what’s app message 6 hours BEFORE the tour saying the following: “ We are very sorry to inform you that, due to high demand and the lack of ticket availability for the Alhambra, we have not been able to secure your ticket for the selected date. From the moment we received your booking, we have been trying daily to obtain tickets, but it has not been possible to confirm your reservation due to the lack of ticket issuance by the official system” Why wait until the last minute? I had received an email saying that it had been confirmed. Now, when I booked with them I had checked the Alhambra website and I almost bought my tickets through the Alhambra website, but we wanted a guide that’s why I ended up booking with this company. The main reason why we made a stop in Granada was to see the Alhambra and we were not able because we couldn’t find tickets at the last minute.

Overall, I felt the customer service was great. I’d booked this tour back in December 2025. At the time, supposedly the only time they had available was 2 PM, which absolutely would not work for us as we are on a cruise and needed to be back at the ship well before we would’ve been if we had started a tour with the guide for three hours starting at 2 PM. So we mutually agreed that we would start at 10:30 am to allow us time to get to Granada from our cruise ship’s dock in Malaga as I needed to rent a car in Malaga and then drive to Granada. Viator though, which I had used to book this tour,, kept sending me emails and confirmations, etc. that stated we were starting at 2 PM. This was true even up until the day before we were doing the tour. I contacted Enjoy Alhambra directly and they assured me 10:30 am was our starting time. They Even went the extra mile for me and checked out if I needed to reserve a parking space at one of the private garages near the Alhambra in Granada. Our guide, Fernando, was great. We thoroughly enjoyed our tour.

+6

Our guide was amazing. Great tour. Very informative. Loved Alhambra

An amazing experience. We loved it. The Alhambra is a real wonder. The guide was truly passionate about his work, he reveled in a lot of historical information that we did not know. The tour management was very simple and comfortable and we were sent a reminder message the day before with all the important info, so very good! Thank you 🙏😊

Wonderful place and experience. The excellent Fernando guide. We enjoyed a lot of fun and very didactic. we had a great time.

What a great tour. Lara was insightful and entertaining. Our family finished our tour with a greater understanding of the beauty present in this monument.