We had a really great time on this excursion, and Isak was a big part of that. He was very friendly and nice the whole time, always happy to answer our questions, take photos for us whenever we wanted, and tell us interesting things about the region and everything we were seeing.
He made the whole experience feel very close, and you could really see that he wanted everyone to enjoy the excursion. We learnt a lot, had a lot of fun, and really enjoyed the day in Tromsø.
A
Agnes_H
August 19, 2026 · via Viator
Very beautiful landscapes but...
Very beautiful landscapes but here in Norway the climate is of great importance. Too bad. We had lunch in the vehicle in the cold and rain.
R
robincB912ZH
August 8, 2026 · via Tripadvisor
Don't Miss Sommeroy
When people describe Sommeroy as The Caribbean of Norway , it sounds hyperbolic but it really is. Gorgeous clear blue water .... reminded me of Bora Bora as well. Andreas was a lovely driver/guide. We also visited Grotfjord as they combined two trips. Highly recommend.
S
Stone_P
July 28, 2026 · via Viator
Excellent local tour/exploration
The hosts went above and beyond to ensure our safety, keeping a head count in between activities, and ensured that we had a great time the experience was very memorable and enjoyable. This is an excellent natural tour of the surrounding area of Tromsø with beautiful scenery.
H
heikegR6781EU
July 22, 2026 · via Tripadvisor
Perfect, unplanned excursion
We had a wonderful day and learned a lot about Tromsø.
E
Eleonora_D
July 17, 2026 · via Viator
Disappointing
Very uncomfortable accomodation in the van.
The tour programme was including a simple short trekking on the mountains or in the forest looking for wild animals or beautiful views, but we skipped it totally. Nothing at all.
A family of reindeers met walking on the street only.
No secret beaches, or remote landscapes.
A very misleading description, not true.
Very kind guide however.
事業者からの返答
Thank you for your review.
We would like to clarify a few points for future travellers.
The short hike mentioned in our tour description is clearly stated as optional and depends on weather, road conditions and the schedule on the day. It is not a guaranteed part of the itinerary.
Wildlife sightings are never guaranteed by any responsible tour operator, as all animals live freely in their natural habitat. During your tour, we did encounter a family of reindeer, but no company can promise specific wildlife encounters.
Regarding the "remote landscapes" and "secret beaches," the tour visited Grøtfjord and Rekvik—off-the-beaten-path destinations that remain largely undiscovered by most visitors to Tromsø. These locations are exactly the remote Arctic scenery described in our tour.
For this reason, we do not agree that our tour description is misleading. We believe it accurately reflects the experience we offer and clearly explains what is included, what is optional, and what cannot be guaranteed.
We appreciate your kind words about our guide and wish you all the best during your travels.
5
569oraf
June 28, 2026 · via Tripadvisor
Wonderful tour!
Anastasia was a wonderful guide, very knowledgeable, and so kind as to take photos for everyone. Bella was an excellent driver. The weather was perfect, and I absolutely would recommend this tour!
K
karishma_k
June 21, 2026 · via Viator
Not a full tour as written
It says it’s a 5 1/2 hour tour, but it was only 4 1/2 hours including the return. Our tour guide was really good. And the cost once docking is way cheaper than Viator. Very upset.
事業者からの返答
Thank you for your review.
We're glad to hear that you enjoyed the guide.
Regarding the duration, our tour description states that the tour lasts approximately 5.5 hours. The actual duration may vary depending on road conditions, weather, traffic, and operational circumstances on the day. In your case, the departure was slightly delayed due to the arrival of a cruise ship and the coordination of all participating guests. Despite this, all scheduled stops and experiences were completed as advertised, and no part of the itinerary was omitted.
Regarding the price, tickets purchased through Viator are sold at a different rate than tickets purchased directly from us. The Viator price includes the platform's commission and associated distribution costs, which is why direct bookings are often more economical. This is a standard practice across the travel industry.
We appreciate your feedback and are pleased that you enjoyed the guiding experience.
J
Joyce_S
May 16, 2026 · via Viator
Odd....
No coffee or tea available without sugar milk or no cold drinking weather available
Also photo not emailed but adviser available thru shared link which i cannot access
事業者からの返答
Thank you for your feedback.
Tea and coffee were available during the tour and were served in the standard Norwegian way, without milk or sugar. Milk, sugar and cold beverages are not listed among the advertised inclusions.
Regarding the photos, they are sent to the email address provided with the booking through a shared link. The fact that you were unable to access the link does not mean that the photos were not delivered. Guests who experience access problems can contact us, and we will gladly resend the link or assist with access.
Kind regards,
Hello Tromsø AS
Q
Qiuling_Z
May 6, 2026 · via Viator
Extraordinary Sights
Our original tour for this was cancelled, but the tour management offered us to join another one of their tour busses the same morning. Same tour, just slightly different stops. We went to Sommaroy Island instead, which was absolutely stunning. Our guide Isaac was friendly and professional. He was very knowledgeable and provided us so much information about the different sites, culture, and ecosystems. Would highly recommend this experience.