We were unable to see any lights due to poor visibility. My rating is due to the fact that our guide kept searching and it got very late. Didn’t get back to our hotel until 3 am.
事業者からの返答
Our guide’s job is precisely to search for the Northern Lights and to keep trying when conditions are difficult.
The Northern Lights are a natural phenomenon, and poor visibility or cloud cover is completely outside anyone’s control. On this particular night, instead of giving up early, our guide continued searching for better conditions and did everything possible to give the group a chance to see the aurora.
Giving a low rating because the guide continued doing the job you booked the tour for — searching for the Northern Lights — is difficult to understand. Northern Lights tours can also finish late when the search requires travelling farther or waiting for conditions to improve.
Unfortunately, no operator can guarantee either the aurora itself or an exact return time when the goal is to maximize the guests’ chances of seeing it.
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Shereen_H
April 13, 2026
Tour bus was late picking...
Tour bus was late picking us up, the tour guide did not identify himself as the guide, and was on the phone angrily pacing about trying to find out what was happening. The minibus arrived over 30 mins late. The guide sounded like he was falling asleep while we were driving to the beach location, and eventuallydid fall asleep on the way back, the driver had to wake him when he saw lights the second time. The driver spotted the best light show that we had seen our entire trip. We did a bonfire on the beach which helped us keep warm. Not a lot of photo opportunities with the professional camera.
J
johnbS6192CT
April 13, 2026
Great tour!!
Our guide (Nikolai) and driver (Omar) took us to a great location for viewing the northern lights. We had a crisp and clear night sky, Nikolai took some great photos that he shared. Omar looked after our group with hot drinks and snacks around the fire.
They pushed the pick up time out an hour because of later sunset. This was greatly appreciated as it reduced waiting time on the bus.
Highly recommended tour.
L
Ljubo_S
March 25, 2026
Aurora on Ringvassøja
Luigi is a great guide. He directed us to the island of Ringvassøja to the fjord Dåfjord. Here we enjoyed the Aurora. Luigi made a bonfire where we warmed up and had a picnic.
I
ilincachirila
March 23, 2026
Nice trip
It was a very nice trip even we didn't see the Northern Lights. Kirstin is a very good guide, she told us a lot about Tromso and she made our trip very enjoyable.
J
Jeny_A
March 22, 2026
We weren’t able to see...
We weren’t able to see any auroras at all even though we drive all the way to the border of Finland. It was too cloudy the day I went. But I heard other tours canceled bc they knew it was cloudy all over. I wish they cancelled our trip instead of just taking driving us for hours. I recommend allowing a couple of days in Tromso to see the northern lights.
事業者からの返答
Thank you for your feedback. We completely understand how disappointing it is to not see the Aurora Borealis, especially after traveling so far. Our guides work tirelessly every night, monitoring weather conditions and driving to the best possible locations—even in difficult weather—to maximize the chances of seeing the aurora. In fact, on your tour, our guides and driver went all the way to the Finland border in search of an opening in the clouds.
Unlike some providers who cancel tours at the first sign of clouds, we continue searching for opportunities. While we cannot control the weather, this approach gives our guests the best possible chance to witness this incredible phenomenon. For the highest chance of success, we always recommend a minimum of 3 days in Tromsø.
We appreciate your understanding and hope future guests can experience the aurora thanks to the dedication of our team.
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Selina_P
March 22, 2026
What a wonderful Experience
Eventhough it was cloudy our tour guide took us multiple spots to see the Aura. He was very knowledgeable and was able to help us see it through the clouds.
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Simona_S
March 18, 2026
Too bad it was raining.
The experience went well, unfortunately it was raining and we could not see the Northern Lights.
We were unlucky but the guide was sorry, he was great!
事業者からの返答
Thank you for your kind words and for taking the time to share your experience. We're sorry that the weather didn't cooperate and the Northern Lights stayed hidden that evening. As you mentioned, nature can be unpredictable, but we're very happy to hear that you appreciated your guide's efforts. We hope to welcome you back to Tromsø one day for another chance to experience the Aurora under clear skies!
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Srivatsa_T
March 6, 2026
Awesome Guide
Martin, our guide is knowledgeable and experienced, there was alot of cloud cover but he was able find spots to see aurora
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Srivatsa T
March 4, 2026
Amazing Experience Overall
The trip was well organized and guide was passionate and knowledgeable, Driver also did a good job to take good care of us
