This has been my only bad experience during our trip. We were looking forward to the self guided tour. We were unable to find the location to begin. No one knew what it was (travel agencies). Our hotel never heard of it. The contact number is in Germany!! So Matera and no tour.
Hi Gayle, We’re really sorry about your experience in Matera, and that we weren’t able to respond in time when you tried to reach us. The tour is self-guided and the starting location is included in the description, but it’s clear that this wasn’t easy to find in your case, and we understand how frustrating that must have been. We’ve issued a full refund for your booking. Thank you for your feedback, it really helps us improve the experience going forward.














