1 人あたり最大 2 個の受託手荷物 (75 x 51 x 28 cm - 23 kg) と 1 個の機内持ち込み手荷物 (55 x 40 x 20 cm - 10 kg) を持ち込むことができます。追加の荷物をお持ちになると、車両に収まりきらなくなります。その場合、クルーズ船までの荷物の輸送を別途手配する責任はお客様にあります。
Unfortunately, I did not catch the driver's name. He was on time for pickup. We arrived at Windsor Castle before it opened. We had enough time to tour, get back to van and then get to ship. We arrived 15 minutes before our scheduled check in time. All in all, it was worth it and would do it again except for Windsor Castle. We would want a different tour.
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Victoria_H
September 28, 2026 · via Viator
Great service
Very pleasant and helpful driver on time and knew what he was doing. Very comfortable seating. Good driver.
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167glendab
September 26, 2026 · via Tripadvisor
Perfect
Our driver was very courteous and promptly on time.
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Allison_H
August 31, 2026 · via Viator
Mark was a great driver,...
Mark was a great driver, well informed and friendly. Windsor Castle was cool but you aren’t allowed to take photographs and due to the rain, there was no changing of the guards.
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Michael_P
August 8, 2026 · via Viator
Nice
Great way to get to the Southampton cruise port. Miguel was great !!!!!!! Timely,cordial, and informative!
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Rachel_R
July 31, 2026 · via Viator
Good Trip
Good service provided. Had a decent amount of time at Windsor Castle. Driver was polite. The only issue was that because our London hotel was not listed as a possible pickup point, we rolled our suitcases to the nearest point. The driver said he could have picked us up at our hotel, but it was not listed. We didnt have time to check on whether our hotel would have worked for a pickup when we booked. So just keep in mind that they seem pretty flexible on pickup spots if you are able to arrange ahead of time.
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Excursion669516
July 15, 2026 · via Tripadvisor
Timing of pickup and dropoff
Carlos was a good guiide. He was especially good at apologizing and acknowledging issues. But that doesn’t change the fact that bus was late for pickup and late for drop off.
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Gregory_B
June 26, 2026 · via Viator
Perfest for Central London to Crusie Terminal
Excellent for what we needed. They picked us up at our hotel promptly on time around 8:15am. We went the Windsor castle and spent about 2.5 hours there. We had plenty of time to see the castle. We were taken to our cruise terminal in Southampton (NCL) on time about 2:00pm. No crowds at the terminal and walked right on. I would highly recommend if staying in central London and going out of the Southampton Terminal.
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Kelly_B
March 23, 2026 · via Viator
It's easy Good transfer tour not so much
If you're using this for just transport to the port then that part went very smoothly. If this is also supposed to be a tour of Windsor then it is not. Despite booking this experience months and months ago I was apparently assigned to the overflow van with only a driver and no guide. The driver was very nice but there's nothing guided about this tour. Secondly they move the pickup time to an hour later so we had less than 2 hours at Windsor Castle. I had just enough time to see the state apartments in St George's chapel but had to skip Queen Mary's dollhouse Eaton and Windsor town because the time a lot had been cut. The best part of the trip was the transfer to the port which went very smoothly and confidently.
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Sandra_H
November 1, 2025 · via Viator
Fantastic Driver
What a fantastic driver!!! Driver was actually early, found us in the lobby of our hotel. Very personable and great to chat with on our way to Windsor Castle. After our tour of the castle, we were hungry and he stopped for us to get something to eat, he even stopped at a ATM machine so we could get some cash to tip him with.