Paid $79 to TripAdvisor for a self guided tour. For what I got, it was not worth the money. I probably would have paid half the amount. Best part was seeing the pitch and the locker room. Unless you’re a true diehard fan, it’s not worth it.
事業者からの返答
Thank you for your feedback. We apologize for the inconvenience caused and we understand your disappointment. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future.
K
Karl_T
July 8, 2026 · via Viator
This visit allowed us to understand what Real Madrid represents around the world. The history of this club, the titles won over so many years, the great players, and the legends who have passed through this club show the dimension and importance of Real Madrid. A great moment.
Very beautiful day in this park
事業者からの返答
Vos aimables paroles comptent beaucoup pour nous, et nous apprécions sincèrement votre retour positif. Nous nous efforçons d'offrir un service exceptionnel et des expériences mémorables à tous nos visiteurs ; c'est un plaisir de savoir que nous y sommes parvenus dans votre cas. J'espère que nous pourrons faire encore mieux à l'avenir.
M
Marci_Z
July 7, 2026 · via Viator
Love Real Madrid
It was amazing to see where Real Madrid plays, rest and the history. To see it. I would do it again!
事業者からの返答
Thank you so much for your feedback. We are happy that you were satisfied with our service and during your visit. I hope we can make it even better in the future.
L
L8900ZVfranciscom
May 30, 2026 · via Tripadvisor
VIEWS
The stadium is gigantic 🏟 👏 🙌 💪 ⚽️
Great staff, good views, and the best stadium.
事業者からの返答
Thank you so much for your positive feedback. We are happy that you were satisfied with our service and enjoyed your visit. Hope to see you soon again. :)
F
Flyer12514483614
April 20, 2026 · via Tripadvisor
To repeat
Very good experience, we really liked it, we would repeat!!!
事業者からの返答
Muchas gracias por sus comentarios positivos. Nos alegra que haya quedado satisfecho con nuestro servicio y que haya disfrutado de su visita. Esperamos volver a verlo pronto. :)
D
Debbie_R
March 8, 2026 · via Viator
Bernabéu definitely worth it!
Even if you don’t spend a lot of time looking at the exhibits it still takes 1.5 hours, so plan accordingly. It’s very interesting even if you aren’t a soccer fan you will enjoy the tour.
事業者からの返答
Thank you so much for your feedback. We are happy that you were satisfied during your visit.
P
Pasquale_C
January 4, 2026 · via Viator
Unprofessional
Tickets do not download and at the time of entry you may have problems. Get there prepared!!
事業者からの返答
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
R
Reshaka_M
January 1, 2026 · via Viator
Was incredible to finally...
Was incredible to finally see the bernabeu. We had a unique experience going in the winter when we saw the real navidad festival on the pitch.
事業者からの返答
Thank you so much for your feedback. We are happy that you were satisfied during your
visit. Hope we can make it even better in the future.
C
Colm_S
December 29, 2025 · via Viator
Entrance
Come in time although it is well organised. Loads of facilities around the area so you can have coffee
事業者からの返答
Thank you so much for your feedback. We are happy that you were satisfied during your
visit. Hope we can make it even better in the future.
C
Carlos_F
August 10, 2025 · via Viator
It's a scam.
They never sent us the tickets. We wrote and called but they never answered. We lost the tour being already on site because we never received tickets. Too bad.
事業者からの返答
Gracias por sus comentarios. Disculpe las molestias ocasionadas y comprendemos su decepción. Nos tomamos muy en serio los comentarios de nuestros clientes y nos aseguraremos de que estos problemas se solucionen en el futuro.
