Best part of the trip were our conversations Gun. He is an exceptional guide with a clear love for his home state and country.
The trip to see the Vietnamese refugee camp was very informative, but it is a bit of a drive. Lunch at the seafood restaurant was very, very good. And the city sites were well worth it. Coffee and cake at the end plus a massage!
事業者からの返答
Dear Mr, Martin_S,
Thank you so much for your wonderful review and kind words! We're truly delighted that you had such a memorable experience with Gunawan and enjoyed every part of your Batam tour. Your compliments have been shared with Gunawan and everyone involved in making your trip special—they've been delighted to hear your feedback. We can't wait to welcome you back to Batam again. Thank you!
Sincerely,
Aulia
R
RizkaElena_K
July 29, 2026 · via Viator
Highly recommended to book a tour!
My tour guide Gunawan was the best! He is very knowledgeable in the history of Batam and their sightseeings. All the pictures he took of me are perfect, and we had a very delicious lunch together (fresh fish from the sea).
The Ex Camp Vietnam is a must-see if you want to have an insight of a part of Batam's history. The Masjid Agung is a beautiful building and women can borrow a shawl to cover themselves. The kopi and kue lapis are a must-try if you are in Indonesia!
All the people I've met on the tour were very friendly and made me feel welcome.
I'd book the Batam Private Tours again next time I come to visit.
Terima kasih banyak 🙏🏽
事業者からの返答
Dear Miss Rizka Elena K,
Thank you so much for your wonderful review and kind words! We're truly delighted that you enjoyed your time with Gunawan and had such a memorable experience in Batam. Your compliments have been shared with Gunawan and everyone involved in making your tour special, they've been thrilled to hear your feedback. We can't wait to welcome you back to Batam again.
Terima kasih banyak! 🥰🙏
Sincerely,
Aulia
J
Jonathan_F
June 16, 2026 · via Viator
Great Batam Day Tour
I had a wonderful time on the Batam Heritage Tour with our guide, John. The highlights included feeding deer and monkeys, visiting the Vietnamese Refugee Camp, enjoying a delicious seafood lunch, and ending the day with a relaxing massage. John was very knowledgeable, spoke fluent English, and was great to talk with throughout the tour. He shared interesting insights about Batam’s history and culture, making the experience both enjoyable and informative. Highly recommended!
事業者からの返答
Dear Jonathan_F,
Thank you so much for taking the time to give us a wonderful 5-star review. Your support truly means a lot to us. We have shared your compliment with John.
We would be delighted to entertain you again with another Batam tour experience in the future.
Sincerely,
Aulia
S
Simon_R
April 7, 2026 · via Viator
Unforgettable Batam tour
Though was very educational! We did not know anything about Vietnam refugees camp. It is a heart breaking experience! Gorgeous Mosque . Delicious seafood lunch. Relaxing massage! Coffee factory and cake was amazing!
事業者からの返答
Dear Simon_R
Thank you so much for taking the time to give us a wonderful 5-star review. Your support truly means a lot to us.
We’re truly glad to hear that you found the experience both educational and memorable. The story of the Vietnam Refugees Camp is indeed very touching, and we’re happy you had the chance to learn about it. We’re also delighted that you enjoyed the mosque visit, delicious seafood lunch, relaxing massage, as well as the coffee and cake experience.
We would be delighted to entertain you again with another Batam tour experience in the future.
Sincerely,
Aulia
B
bgroucho
March 27, 2026 · via Tripadvisor
Lovely Day in Batam
wonderful day with John seeing the sights, eating delicious seafood by the water in Batam. recommend the day trip for a refreshing change of pace!
事業者からの返答
Dear Bgroucho,
Thank you so much for taking the time to give us a wonderful 5-star review. Your support truly means a lot to us.
We have shared your compliment with John, and he will be very happy to know that you enjoyed the day with him. We’re also delighted that you loved the seafood experience and found the trip a refreshing change of pace.
We would be delighted to entertain you again with another Batam tour experience in the future.
Sincerely,
Aulia
J
JulianNX1234
October 12, 2025 · via Tripadvisor
Wonderful guide on a private Batam Tour
My sister and I had a private your with Gunawan who has made this an absolutely amazing trip! Perfectly organised, super friendly, full of information and happy to talk about history, life in Batam, Religion etc. He was a perfect tour guide. We had an awesome seafood lunch! Highly recommend this for people interested in more than the shopping malls of Batam!
事業者からの返答
Dear Julian N,
Thank you so much for your wonderful review! We’re delighted to hear that you and your sister had such an amazing experience with Gunawan. We truly appreciate your recommendation and will be sure to share your kind words with Gunawan.
Sincerely,
Aulia
C
Carshon_R
October 8, 2025 · via Viator
Heritage tour of Batam and the islands including a traditional meal experience and massage.
A memorable day in Batam and the islands! Gunawan was my driver and guide and made sure I was able to see and learn as much as possible about the people and sights to see!
事業者からの返答
Dear Thank you for sharing your kind review! We’re so glad to know you had a memorable day exploring Batam and the nearby islands. It’s wonderful that Gunawan made your trip enjoyable and informative. We’ll be sure to share your kind words with him.,
Thank you for sharing your kind review! We’re so glad to know you had a memorable day exploring Batam and the nearby islands. It’s wonderful that Gunawan made your trip enjoyable and informative. We’ll be sure to share your kind words with him.
Sincerely,
Aulia
K
Kedwards012018
July 27, 2025 · via Tripadvisor
Amazing Day Trip to Batam
If I could give this tour 10 stars I would. It is a shame that it is so underrated. We are so thankful we chose to take it. It even included a massage 90 minutes and tasting of their famous cakes and coffee. Phoebe was an amazing massage therapist and took all my shoulder pain away. Gunawan was an amazing tour guide. He was very knowledgeable for our tour both educationally and personally. He gave us an insight like no other with places we visited. He was also very kind and respectful with personal touches that included making sure the car was kept cool for us and that we got exactly what we wanted for lunch. Even in the end he saw us off at customs and waited to ensure we made our gate safe before leaving. A world class experience we would definitely do again!!!!!
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事業者からの返答
Dear Mr. Kedwards012018,
Thank you so much for your incredible 5-star review! Your kind words truly mean a lot to us and are a great support for our team. We’re thrilled to hear you had such a memorable experience. We will definitely pass along your compliments to Phoebe and Gunawan—they will be so happy to hear your praise. We hope to welcome you back again soon for another amazing day in Batam!
Warm regards,
Batam Private Tours
