We had a wonderful time on the Park Güell tour with Sun2Spain! Our guide was friendly and super knowledgeable. We chose the 9:30 am slot, which turned out to be pretty busy since lots of groups arrive early, but it didn’t matter,everything ran smoothly and we got in right on time. Communicating with Sun2Spain was a breeze. our booking was confirmed with all the details and follow ups in under 5 minutes. We are so glad we went with them, especially since we had to change the date two days before due to some hiccups, and they handled it with no trouble at all. Highly recommended!
事業者からの返答
We are so glad to hear you had a wonderful time on the Park Güell tour! It’s great to know that guide was friendly and knowledgeable, Thanks for sharing your positive experience!
M
mealiera
April 8, 2026 · via Tripadvisor
Great tour
Nice! we loved it! guide was nice, Park Güell is very beautiful.
U
U8974SMnatalieh
April 6, 2026 · via Tripadvisor
The Most Amazing Tour Guide!
Olga with Sun2Spain was the most amazing tour guide! Our visit to Park Guell would not have been the same without her expert knowledge of Gaudi and the construction of the park. She was great at being inquisitive about our thoughts as we toured, which would lead to extended talks about the different sections of the park, etc. She was a very bright person with an excellent demeanor and sense of humor. Thank you for providing a true highlight to our recent Viking Vesta cruise!
事業者からの返答
Thank you so much for your wonderful review! We’re thrilled to hear that Olga made your visit to Park Guell memorable with her expertise and engaging personality. We look forward to welcoming you on another adventure with Sun2Spain in the future!
5
507samya
August 16, 2025 · via Tripadvisor
Absolutely fantastic
We had an absolutely fantastic time! We booked this tour with From2Spain, and we had some elderly folks with us. The tour guide was incredibly helpful, and there were so many stops along the way that we felt so well taken care of. Thanks!!!
H
Hatemelemam
June 3, 2025 · via Tripadvisor
Dishonest tour operator
This is a dishonest tourism provider in Barcelona. We booked a park guel tour with them. The tour was booked for 2 adults in error (we had our 2 children age 5 and 7), we were given the option of paying 30 euros for the kids or getting a refund, by the time we were making the extra payment of the broken link they provided the Tour Guide Carlos abandoned us at the door of the park saying tickets have been refunded. The tour manager Gouda said the same. Shameful behaviour when young excited children are involved and absolutely no courtesy shown. Then they refused to refund Inspite of what they said. Better to avoid dishonest people specially if you have children. I am currently escalating this with Headout and the Spanish tourism
事業者からの返答
We sincerely regret that your experience did not meet your expectations. Our team made every effort to assist you despite the booking error, offering solutions to accommodate your situation. However, it seems that our efforts were not accepted, and unfortunately, communication became challenging by using words like idiots , threatened with bad reviews.
We strive to provide the best possible service to all our guests, ensuring fairness and transparency in our guided tours. Respecting tour ethics is a priority for us, and inappropriate behavior or unfair accusations are not in line with the principles we uphold. Our tour guide on site was prepared to involve authorities if necessary, as maintaining professionalism and a safe experience for all participants is essential.
While we respect all opinions, we kindly ask that reviews remain honest and constructive, as misleading information can affect the experience of future visitors.
Thank you for your feedback. We hope to welcome you on a tour again under better circumstances.
K
K_U
January 1, 2025 · via Viator
Crash Course of Park Guell
I joined this tour because I found that all the tickets on the official website were sold out. The guide took me to main spots in the large parks in about an hour. Around 20 people participated in this tour. As the park is spacious, it was good for me to take a look at major architecture in the park. Please note that, the meeting point was Carmel entrance, not Carmel Park.
事業者からの返答
Thank you for your review! We're glad you joined our tour and enjoyed visiting the main spots in the park. It's fantastic to hear that the guide was able to show you the major architecture and that you found the tour well-organized and efficient. We appreciate the note about the meeting point, and we'll make sure to clarify that it is the Carmel entrance for future guests. We hope to see you again on another tour soon!
G
George_A
December 26, 2024 · via Viator
Booked last minute very...
Booked last minute very good and cheerful rep ( Lana?). A bit overpriced though compared to other attractions we booked. Well organized park.
事業者からの返答
Thank you for your review! We're delighted to hear that Lana provided a cheerful and positive experience for you. We're glad you found the park well-organized, even though you felt the pricing was a bit higher compared to other attractions. Your feedback is valuable to us, and we appreciate your input. We hope to welcome you back for another great experience in the future!
F
Fadile_K
December 15, 2024 · via Viator
Great tour!
Booked this tour super last minute and it was the best decision! We arrived a few minutes late, but the group was there and waiting for us. We had the best tour guide Lena, her knowledge and excitement for the information she was sharing was unparalleled. She was great with making various stops and sharing plenty of information and also stopped at few areas for pictures, also offered up her photography skills to snap a quick pick of us. Overall a great tour and even better tour guide!
事業者からの返答
Thank you so much for sharing your experience! We're thrilled to hear that booking the tour last minute turned out to be a fantastic decision. It's wonderful to know that Lena's enthusiasm and knowledge made the tour exceptional, and that she provided great stops and photo opportunities. Your kind words about her photography skills are appreciated, and we're glad she helped make your experience memorable. We hope to welcome you on another tour soon for more unforgettable moments!
J
Jonathan_B
November 29, 2024 · via Viator
Awful. Terrible. Stay away!!!
Terrible. They changed the time and day on me but didn’t change the time and day on the original voucher. I showed up at the original time and they wouldn’t let me join the tour. Told me to come back tomorrow. Would not refund me my money even though it was 24 hours away from the day and time they wanted me to come.
事業者からの返答
Thank you for sharing your feedback. regarding the changes to your tour schedule that we have confirmed with you a while ago through our communication here and in WhatsApp too. While we did confirm the new date and time through multiple channels .As much as we strive to accommodate last-minute changes, our policy prevents us from issuing refunds for alterations made last minute as you communicated with us a few minutes before 11h to say you want to join the tour same day which it is not that easy to accomodate. It is important to note that amending the voucher should be done on your end, and based on our communication, everything seemed clear to you at the time.
Please be aware that we have involved the Viator team, and they are aware of the entire situation.
Nevertheless, we still have your booking confirmed for tomorrow, and we would be delighted to welcome you on the tour as as we have agreed.
H
Hongwei_L
November 16, 2024 · via Viator
Very good tour
I had a very good tour of the park and learned a lot about the architectural history of barcelona. The tour guide was very enthusiastic and knowledgeable about the park and the history of the city
事業者からの返答
That sounds great and thank you so much for the positive feedback!! it is true The mix of architecture and history in Barcelona is truly unique. It's great to hear the tour guide was passionate and informative. We are glad you enjoyed it!!
Barcelonaの類似ツアーを比較
最安値: Park Guell Skip-the-Line Guided Tour in Barcelona — $31
最高評価: Girona & Costa Brava Small-Group Tour with Pickup from Barcelona — 4.9 (8,286 件のレビュー)
