The experience was amazing. Rayden was very helpful and patient. The only bad thing is that what you sell here is not a package they offered. We had to pay the double of the money to actually do the activity.
事業者からの返答
Thank you for your review! We are glad to hear our crew took great care of you. All activity packages, durations, and pricing options are fully listed in the booking description prior to checkout so guests can choose the tier that fits their needs. We hope to see you again soon for water adventures!
W
Westerlie_P
July 4, 2026
Bad I loss my money with this campany
The experience was really, really bad. I honestly do not recommend going there.
They didn’t help us at all. My friend tried but couldn’t do it. I didn’t even try because they told us they couldn’t do it for us. We wanted to see a demonstration first so we’d have more confidence and a better idea of what to do, but unfortunately that wasn’t possible. We ended up wasting our money.
On top of that, the water where they’re located is very dirty. It was honestly a horrible experience. I had a great morning overall, but my time with them was absolutely terrible.
A
Annep2013
November 6, 2025
Thieves, flee!
They refuse to refund us the service when it was they who cancelled twice! We had to do it at the beginning of our stay, they cancel under the pretext that they close that day... We re-plan at the end of the stay and there, they cancel again and 30 minutes before... They offer us a voucher but we live in Belgium, they know that we will not be able to use it... They understood how to pocket the money without doing anything. I do not understand why Tripadvisor does not intervene...
事業者からの返答
We’re sorry to hear about your experience. Our team does monitor weather closely and, for safety, we do cancel activities if weather conditions are unsafe. As stated in our policy, we do not issue refunds for weather-related cancellations, but we always provide a credit that never expires and can be used on any future visit. We understand this can be frustrating for visitors with limited time, and we truly wish we had more control over the weather. If you’re ever back in Miami, we’d be happy to help reschedule your experience.
O
opastix
October 30, 2025
SCAMMER “exceptional closure” for not providing the Service and pocketing the money without doing anything!
🔥 Organised SCAM if you are a foreign resident! 🔥
They accept your reservation 📆and of course your payment 💵, then, the morning of your reservation, they tell you that they are exceptionally closed!
That you can schedule another date and that you have the option, “for life”, to do the activity later because they do not refund (whereas they cancel and not us).
As you come from abroad and may never come back: they pocket the money without lending anything!!! 💸💸💸
We have tested until the end and planned another date, the morning of that other date we received the same message informing us that they are exceptionally closed.
➡️ to be closed exceptionally for two different dates two weeks in a row, it is statistically impossible...
(I have the emails that prove this opinion)
事業者からの返答
We understand your concerns. Safety conditions will always determine whether we operate, whether one day or multiple days. As outlined in our policy, cancellations are not refundable. In these cases, we issue a credit that never expires and can be applied to any future visit. We recognize that this can be disappointing for guests with limited time and wish conditions allowed us to operate as planned. If you return to Miami, we would be glad to help you reschedule your experience.
A
Annep2013
October 30, 2025
To flee!!!! Thieves! Scam!
Refuse to refund us when it was they who cancelled the service twice! Suddenly close the day we have to do it and warn us 30 minutes before... they offer us a voucher valid for life but we live in Belgium, they know we will not be able to use it. We had to do it at the beginning of our stay, they cancel, we reschedule at the end of the stay and there again, they cancel...
事業者からの返答
We acknowledge your concerns. Safety conditions always guide our operations, whether closures last a single day or extend over multiple days. Per our policy, cancellations are not eligible for refunds. Instead, we provide a credit that never expires and may be used on any future visit. We understand this may be disappointing for guests with limited availability and wish conditions allowed us to proceed as scheduled. Should you return to Miami, we would be happy to assist with rescheduling your experience.
L
Leon_J
July 20, 2025
The activity is much, more difficult to achieve than described. It takes a lot of effort to successfully stand up.
It is very hard to balance on the platform and not as easy as described. The operators djould also have other options available other than just standing to ride.
1人が参考になったと回答
A
Abdullahi_I
December 20, 2024
Hidden fee $50
Flyboarding was fun. Ok let's get to the reason why I'm giving them 2 stars. They texted me saying it was too windy and I need to reschedule and I was fine with it, had them reschedule for another day. since I booked it with Viator I couldn't cancel it or reschedule it was past the 24hr mark. I show up and they telling me they don't see me in their system, I showed them the Viator reservation and the guy was like it's past nothing we can do then I showed up the text message and he went and talk to his other buddy and they realized it was booked for $115 instead of $145 on their website so he came up to me and said he sees me on the schedule now but I gotta pay extra $50 for surcharge and marina taxes etc and I asked him explain that to me and he couldn't he didn't even know what that was he just said there's 'X' on it so that means it isn't include on the $115 I paid on the Viator app. I feel like they scam me out of that $50 but Flyboarding and the water was dirty
1人が参考になったと回答
事業者からの返答
Thank you for your feedback. The pricing and discount details are clearly outlined in the description to ensure transparency. We’re sorry for any misunderstanding and appreciate your input as we work to make our offerings even clearer. If you have further concerns, feel free to reach out.
E
Erna_K
September 27, 2024
Flyboarding
Horrible experience! I almost drowned. The guy who was supposed to help set up is the worst, hr doesn't care all he wanted was the money. The instructions were horrible too.
事業者からの返答
Thank you for your feedback. Our team follows strict safety protocols and provides thorough instructions to ensure a safe and enjoyable experience. We’re confident in our process but will review your concerns to see if there’s room for improvement. If you’d like to discuss further, feel free to reach out to us directly.
3
354vilyas
May 31, 2024
BEWARE of an additional $50 fuel surcharge!
!!!! BEWARE of an additional $50 fuel surcharge on the spot after the initial registration payment !!!
Otherwise, my son enjoyed this activity and could get up on the first try.
事業者からの返答
Thank you for your feedback. We apologize for any inconvenience caused by the additional fuel surcharge. Please note that all costs, including the fuel surcharge, are clearly stated before booking to ensure full transparency.
We’re delighted to hear that your son enjoyed the activity and was able to get up on the first try. We appreciate your understanding and hope to welcome you back for another fun experience
7
767jakek
April 22, 2024
Misleading Price
CAUTION: Price does not include a $50 / person surcharge once you get there. Price is misleading. However, we had a great time and it was a very fun exepiernece.
Great time otherwise, fun experience.
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