Memorable trip. Lots of driving but the 9
Person van was very comfortable and spacious! Andres was a great tour guide who kept up the pace despite lots of walking, talking and learning. The locations are amazing and we saw just enough to get a great feel for both places!
X
Xanau
September 23, 2026
Terrible
Very bad experience with the service in general
V
Voyage35508840898
September 23, 2026
I am not going to repeat.
If we talk about cleanliness and comfort, the truth is that it is somewhat uncomfortable, since the car they gave us had dampness in the back seats and, furthermore, the car was not at all comfortable for my parents who are already elderly people. But what is disappointing and cannot be overlooked is the safety of the car; worn tires, car battery failures, refueling with the engine running... Adding to this the expensive prices for food and in general what we ended up paying for everything, honestly, I would never repeat this experience again.
G
G8872NWdiegoa
September 22, 2026
Better alone than in bad company
there was humidity in the back seats that was a bit gross, the car looked like it had been through a lot, it didn't feel very safe and in general I thought it was expensive for what they offer.
Besides, the guide seemed very tired, we told him and he replied that after working several days more than 10 hours, well yes, he was tired.
I am not hiring this company again, honestly.
3
366edus
September 22, 2026
It's not worth it
Uncomfortable car. In general, it's not worth what they offer
E
eduardd954
September 22, 2026
I would not repeat this tour
I would not repeat this tour
I don't understand how they can fit up to six people in such a small car. I had to take turns
with my husband to sit in the back because the space is very limited, it's a good thing we weren't traveling
with anyone with mobility issues. Even with that, the guide rushed us a lot in Segovia and
Toledo, despite having spent more time on the road than visiting. I recommend not wasting
those destinations with Crafted Xperience
S
samgB50SG
July 17, 2026
An Unforgettable Day with Noa in Segovia and Toledo
Noa’s storytelling brought both cities to life in a way that no guidebook ever could. She has a gift for weaving history, local color, and personal anecdotes together, so every stop felt layered and meaningful rather than recited. Whether we were standing beneath the aqueduct in Segovia or wandering the winding streets of Toledo, she knew exactly how to pace the day, what to point out, and when to just let us soak in the atmosphere.
What stood out most was how genuinely cared for we felt the whole day. Noa was attentive to our energy and interests, charming and easygoing, and clearly passionate about what she does. It never felt transactional — it felt like spending the day with a friend who happened to know everything about Spanish history and culture.
V
Vanderlei_S
June 30, 2026
Little time for both activities, and language exchange of the guide
First a problem, I hired a guide in Portuguese
The day before the company called me saying that I would not have a guide in Portuguese
They sent another who only spoke English and Spanish
The guide worked hard, very attentive, but as always you buy more expensive in Aviator and you don't get what you buy
事業者からの返答
Obrigado por compartilhar sua experiência e por destacar o empenho e a atenção do nosso guia. Ficamos felizes em saber que ele fez o possível para tornar o seu dia agradável.
Gostaríamos apenas de esclarecer um ponto importante. Em nossa descrição e políticas da experiência informamos que a disponibilidade de guias em determinados idiomas depende da disponibilidade para a data escolhida.
Além disso, antes da realização do tour, entramos em contato com você para informar que, excepcionalmente, não teríamos um guia disponível em português e consultamos se você concordaria em realizar a experiência em espanhol. Como recebemos sua confirmação, seguimos com a reserva conforme combinado.
Lamentamos que isso não tenha atendido totalmente às suas expectativas, mas acreditamos que é importante esclarecer que a alteração foi comunicada previamente e realizada somente após sua aprovação.
Agradecemos novamente pelos seus comentários e esperamos ter a oportunidade de recebê-lo(a) novamente no futuro.
Atenciosamente,
Crafted Experience
M
Mary_M
June 11, 2026
Tim was our tour guide...
Tim was our tour guide and he did an excellent job! He gave us lots of information but did not overwhelm us. He was very caring and patient will everyone in our group. I highly recommend this tour with Tim!
L
Lori_W
June 11, 2026
Our tour guide Tim was...
Our tour guide Tim was excellent!!! He had a lot of knowledge. He was very accommodating to our needs! I would highly recommend this tour!
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