Experience was NOT as described in the VIator booking! The Viator description gave 2 options...one for more vigorous and one for less. One of the 2 in my party had to stay at the base camp after finding out the physical expectations were far beyond what even the less vigorous description indicated. I pursued with the group only to discover exceptionally steep/dangerous steps/paths and asked for the alternative as per the tour description. The one good thing was the lunch provided which was a very nice buffet. But...a wasted payment due to miscommunication from this vendor!
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erinbsc
August 19, 2026
Great experience! But crowded.
Great experience! We received communication the day before that we should disembark our ship and meet our guide as early as possible, so that is what we did. Our driver Adrian was there to meet us early and was just a pleasure. Easy ride to the falls. Adrian made sure we were all set up to go with the first group of the day. Seriously - the earlier the better. This place gets CRAZY. We were off with our guides Omega, Philip, and one I did not catch his name. They were all friendly, encouraging, and enthusiastic. This is real hiking, but I still liked having my water shoes. My husband wore old tennis shoes and said they were a little heavy in the water. Make sure you are staying hydrated! Bug spray is good. Do not bring ANYTHING with you that is not in a dry bag or case. My phone did fine in a waterproof bag. I withheld one star from this experience only because of the crowding and the frequent waits on the hike. We stopped often due to the size of our group and trying to keep everyone together. I like to think there is a better way to organize this. Otherwise we loved our guides and definitely our driver!! The buffet lunch after was quite good. Certainly worthwhile port excursion in Puerto Plata.
6
627andrism
August 18, 2026
Great company
The driver was great he was knowledgeable, and took care of us also very helpful with getting other tours set up, these guys are top notch and know how to take care of their customers
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Lindsay_H
August 10, 2026
Incredibly organized and so much fun!
I would recommend this experience to anyone and everyone (with average or better fitness levels).
Communication was clear and reassuring. I had questions after booking and used the messaging system through viator. The company replied within minutes. The night before, we were also texted instructions for the next day. We got off the cruise ship and walked exactly where he told us to meet him (about a 10 min. brisk walk - not a lot of shade). We met our guide and driver and were off in a private, clean van. We were given tons of information about the area on the way to the falls and what to expect once we arrived. It was all very reassuring as I was a little stressed about the unknown. We were able to leave everything in the van which was kept locked and watched by the driver. We were added to another group - given helmets, life jackets, and a bottle of water and we were off. The hike had a lot of stairs and uneven ground. We wore harder soled water shoes and still could feel all the pebbles and rocks, but once we got to the water they were nice because they had drainage holes. They do stop and provide a couple breaks along the way. I'd like to think I'm in pretty good shape, but my cardio is lacking and that was very evident on this hike. But I'd still 100% recommend it. Once you get to the water, it is so refreshing and unlike anything I've ever had the opportunity to do. We only got to slide/jump into 7 falls. Most of them you have to slide into, but for the last 2 you have the option to jump (it's super high) or slide, or go down a ladder. I wear glasses (I'm pretty lind without them), so i wore them for the hike, but once I started sliding and jumping, iur guide said I had to give him my glasses for safety. He stored them in a water safe bag along with peoples' phones/watches, etc. We didn't get the picture package, but another group did and they stopped for a lot of pictures and videos at each stage. Afterwards lunch was included and it's right at the gate of the falls - a little buffet. Food was got and good and there was a good variety. Afterwards we went to a little place to learn about all the things they grow, how they make coffee and chocolate from plant to product. We saw a cigar making demonstration and tasted the manajuana drink. From there we were taken right back to where we were picked up and made the 10 min walk back to the ship (with way more shade). This tour was highly organized, informative, so much fun, and a great mini introduction to Puerto Plata. I will 100% book with this company again.
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Mercedes009
June 17, 2026
Best adventure ever!
It was awesome. Our family of 8 had an authentic experience, enjoying the nature, zip lines and natural water slides.They have been many places with unique adventures and said this is their all time favorite. In fact, they couldn’t take their cell phones (they are teenagers) and said they didnt even miss having them as they got to fully experience this adventure.
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Jennifer_M
May 23, 2026
Great Family Fun!
We had a fantastic day in Puerto Plata. Damajagua Falls were so fun and very thrilling. Definitely worth the hike. Having a private ride to and from the falls with a stop in town to visit a cigar shop and see umbrella street was a perfect end to our tour. Edgar was a great tour guide!
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Lynn_A
April 20, 2026
Outstanding guide
This tour was terrific. They bent over backwards to accommodate the problems we had with the timing. Our guide whose name was Anderson worked with just the two of us. And he was professional, informative, and funny. He answered all our questions.
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Suzanne_S
April 17, 2026
Must do
This was an excellent experience. Not only did we get VIP treatment, but the buffet afterwards was really good. I would definitely do this again.
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susanballen
March 15, 2026
So much fun!
So much more prettier than expected. You can rent water shoes if you forget yours. They are good. It is a pretty good hike up the hill, but definitely worth the trip.
A
April_D
March 8, 2026
You Will Not Regret Booking This!!
This tour was a 10/10!!! Our tour guide, Nelson, from Edgar Tours was AMAZING and then some! He was very informative and made everything about our travel experience in DR above and beyond special! From the very beginning our experience with this tour company was simple and very clear and communicative! And the waterfalls! WOW, AMAZING! Their guides and photographers were over the top! Highly recommend!
Puerto Plataの類似ツアーを比較
最安値: Half Day City Tour in Puerto Plata — $45
最高評価: Half Day City Tour in Puerto Plata — 4.8 (506 件のレビュー)
最短: Half-Day Buggy Guided Adventure for Amber Cove and Taino Bay — 3 時間