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Ticket not accepted
They wouldn’t let me in with this ticket / barcode. I had to buy a second ticket directly with them.
事業者からの返答
Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced. We would like to clarify that your admission ticket was sent to your registered email address prior to your visit. Unfortunately, it appears that you may have missed this email, which contained the ticket required for entry. As the correct ticket was provided in advance, this issue was not caused by an error on our part. We always recommend checking your inbox, including your spam or junk folder, before your visit. Thank you for your understanding.
