Not Safe! Don’t go! Cancel Now! We got picked up in a car, no seat belts, no air con. We wasn’t told that you would go on a 50 minute car journey to a public beach. Where you get taken to an abandoned house in a back street, sat down. Where young men walk around you. Then asking for more money. We got on a camel, and had 5 men shouting at us, one taking photos, after we said no. We then asked to get down, and asked to go home! Never felt so unsafe for all of us. This is a con. There are other camel riders all a lot closer. This should not be advertised, and you are asked to pay a lot more money then asked. When we contacted the company for a refund, as it was nothing as advertised. We were told no, and they had used the money. Don’t say you haven’t been warned! Don’t put yourselves in this situation!
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience left you feeling uncomfortable and did not meet your expectations. Guest safety and comfort are extremely important to us, and we take concerns of this nature seriously. Your comments regarding the transportation, location, communication, photography, and requests for additional payment have been noted and will be reviewed carefully with the local operating team. We never want a guest to feel pressured or unsafe during an experience. We appreciate you bringing these concerns to our attention, as feedback like yours helps us review our procedures and service standards. We sincerely regret that this experience was not the enjoyable and comfortable activity you expected.
