It was not good. It certainly is not a yacht instead it is a boat with filthy windows that make the view difficult.
事業者からの返答
Dear Guest,
We are sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few important points.
The cruise you booked is a standard Nile cruise, not a private yacht, and this is clearly stated in all booking details before confirmation.
Regarding cleanliness, we take this matter very seriously. The boat undergoes regular cleaning and inspections, and we did not receive any similar comments from other guests during your stay.
If there was any issue during your trip, we wish it had been reported at the time so it could have been resolved immediately.
We always aim to provide a good experience for all our guests and appreciate all feedback.
Best regards,
S
sambS1626GM
March 29, 2026 · via Tripadvisor
Perfect
Oh wow cool not sure how I can explain this beautiful journey on Nile very scenic and pleasant. Entertaining people were friendly and belly dancing was spectacular. Food is far better than any top restaurants. I appreciate this trip organization that managed really well and top superior staff helped me fully worried free. I recommend this organization.
事業者からの返答
Thank you for the review, and thank you for that day. I hope to see you next time.
Z
Z6208EYluciav
December 30, 2025 · via Tripadvisor
Mustafa transfert and guide
The experience with Mustafa was excellent. He was really prepared, brilliant and he was able to solve every problem. The cruise was fun and entrateining, the food was good and the staff friendly.
事業者からの返答
Thank you for the review, and thank you for that day. I hope to see you next time.
7
71biar
October 14, 2025 · via Tripadvisor
TOP
The whole experience was very good.... the driver came to pick us up from the hotel on time and was very kind and a good english speaker...the cruise was very exciting and food was good too...highly recommended
事業者からの返答
Thank you for the review, and thank you for that day. I hope to see you next time.
S
Sunil_M
September 29, 2025 · via Viator
Very poor
A very basic cruise. This was meant to be 5 start nile cruise experience. Cold food ( things which arr meant to be hot are not even hot), very lame entertainment and performances.
Nothing good about the cruise. Overpriced experience.
事業者からの返答
Dear
Thank you for sharing your feedback. We are very sorry to hear that your cruise experience did not meet your expectations. At Egypt Tours Gateway, we always strive to provide high-quality service, and we take all comments seriously as they help us improve.
Please note that this cruise was one of a large number of Nile cruise boats we arrange, and experiences can sometimes vary from one boat to another. Your remarks about the food, entertainment, and overall service have been noted carefully, and we will make sure to address them to enhance future experiences.
We sincerely regret that your experience fell short of expectations and hope to have the opportunity to welcome you again on one of our other cruises for a much better experience.
Sincerely,
Omar
A
Asbailey05
August 24, 2025 · via Tripadvisor
Best experience on the Nile
This experience was AMAZING!!!! Momen Abozaid took wonderful care of me. ❤️ Food and drinks were great, loveedddd the performances 👌 I will return when I come back for sure!!!
事業者からの返答
Thank you for the review, and thank you for that day. I hope to see you next time.
C
christianmP4101XY
August 4, 2025 · via Tripadvisor
Great Nile experience
The dinner cruise was remarkable 5 star service . The food was just nice The live performances were a spectacular. I will recommend them for anyone who needs value for money
事業者からの返答
Thank you for the review, and thank you for that day. I hope to see you next time.
M
M9353NQ_
April 27, 2025 · via Tripadvisor
Amazing experience
The experience was amazing,very good organised and the show is stunning.I would definitely do it again and was 100% worth it!
事業者からの返答
Thank you for your kind review! We’re delighted you had a great experience with us. It was a
pleasure having you, and we look forward to welcoming you again in the future
D
DayTrip12974777430
February 26, 2025 · via Tripadvisor
Come and join us in commemorating the Nile.
It was from a hotel in Giza, but the transfer to the port was perfect.
The show on the cruise ship was good.
The food was normal.
With guests from all over the world, a lively and enjoyable time passed quickly.
The price was reasonable, so it is a great souvenir when you visit Cairo.
事業者からの返答
Thank you for your kind review! We’re delighted you had a great experience with us. It was a pleasure having you, and we look forward to welcoming you again in the future
D
Deni_D
February 21, 2025 · via Viator
Worst experience we had...
Worst experience we had in Egypt. The boat was dirty, the food was not even edible, they ran out of desert. The entertainment was awful. The belly dancer and the cruise coordinator was the only good thing on this boat.
事業者からの返答
We’re truly surprised to read your feedback, as we always strive to offer our guests a memorable experience. We put special effort into making your evening extra special with a birthday celebration, and we regret that the cruise did not meet your expectations.
Your comments have been noted, and we appreciate your perspective. However, we wish you had communicated any concerns during the experience so we could have addressed them immediately. We always value honest feedback and will continue to improve to ensure the best possible service.
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