Sites are amazing ruined only by a reckless driver doing 130 kms, converting our van to a cement mixer on the narrow twisting, narrow roads. Our guide was unprofessional, boring and to insult to injury couldn't hide her contempt towards Islam and Muslims in the umayid fortress in anjar. From then on I closed my ears to the guide's " information ". Food was scrumptious. Will certainly need to revisit baalback and anjar again under better circumstances.
M
M4029OJlaurae
September 29, 2023 · via Tripadvisor
A dive into ancient Rome
Fantastic Baalbek, archaeological site with irresistible charm, excellent driver Albert, very knowledgeable and helpful, friendly and witty
A
Arthur_S
September 7, 2023 · via Viator
Baalbek Especially is must see!
Baalbek is an incredible experience and other stops were definitely worth seeing too.
Great sights, very good driver and new transportation, our guide Natasha was very knowledgable, experienced, happy and fun to be around.
Awesome to hear she loves Greek baklava :)
Do this tour!
M
MartinKern_L
August 25, 2023 · via Viator
A most-do tour
Our guide Lucy was friendly, knowledgeable and professionel. Also great with WiFi in the car.The sights - especially Baalbek - was amazing to visit. Very recommendable.
S
Sergey_D
August 7, 2023 · via Viator
Very recommended
It was a nice tour with great guide. Good lunch with a lot of meat. Good wine at Ksara Chateau and prices in their store are reasonable. Baalbek is magnificent.
O
Oliver_J
July 27, 2023 · via Viator
Amazing tour thanks to Fadi!
The tour was awesome! Fadi was an amazing guide, very kind and answered every question to anything related in Lebanon! Drive was good, communication great, sites amazing, food delicious! Def recommend
1人が参考になったと回答
事業者からの返答
Dear Mr. Oliver,
Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your experience with us and we hope to welcome you again soon on board with Nakhal.
Best Regards,
NAKHAL Daily tours department.
M
Miles_A
July 6, 2023 · via Viator
Amazing Tour!!
This tour is amazing!! The ruins will completely blown your mind! The guide was very knowledgeable, friendly and even helpful picking out the best quality souvenirs. The driver was excellent and very skilled. I would do the whole tour over again! Thanks so much!
事業者からの返答
Dear Sir,
Thank you for your positive feedback, it means a lot to us. We're pleased to hear that you had such an amazing tour with us and we hope to welcome you again soon on board with Nakhal.
Best Regards,
NAKHAL Dailytours department.
R
Raghda J
May 29, 2023 · via Tripadvisor
Bad customer service
This is extremely unprofessional services. We asked for options and were told there is a hotel pickup. We were not given any contact or number, but were told this is enough. We drove to pick up point and waited 20 min on the street. No show and no calls. I looked up a number on the internet and called, the emergency number was off. The second number said to at because they are doing us a favor. They asked me to wait.
When we finally left. We got a call, NOT TO APOLOGIZE FOR DELAY, but to say, well, they have to pick other people. The proper expression is ADD G INSULT TO JNJURY. This is BAD SEVICE. if I have ever seen any.
I guess this is the third world. and NAKHAL is a third world company. Do not book, and if you are stuck with them, Do not expect much
1人が参考になったと回答
事業者からの返答
Dear Madam,
Thank you for your feedback.
Please note:
It is clearly mentioned on all websites and in our brochure, that for our pickup services, our driver will pass to hotels in Beirut between 0745 and 0800AM.
Our emergency department received your call at 7AM saying you are waiting in front of the hotel; this means 45 minutes earlier than the agreed pickup time. Our driver was on time at 0745 but did not find you. He reported and in turn we called you to be informed by you that you are not going to participate in our tour.
We do not believe that we deserve all what you mentioned in your review but on the contrary we deserve an apology as finally you cancelled on last minute basis.
T
Toivo_J
April 8, 2023 · via Viator
To Baalbek and back
Several historical and cultural places in one trip (castles, ancient ruins, places of worship, vineyard and vine tasting, local lunch, etc). Great views. Easy transfers between them. No problems.
C
carlosperezoca80
February 21, 2023 · via Tripadvisor
Fabulous trip
Our guide, Natacha, was just great. She explained everything very well and she's a very easy-going woman. I loved Baalbek and Anjar as well.