ロンドン発オックスフォード大学・ケンブリッジ大学ガイド付き日帰り旅行

Thank you for your wonderful review! We're delighted to hear that Eileen's knowledge, engaging commentary, and great sense of humor helped make your visit to Oxford and Cambridge so enjoyable. We'll be sure to pass your kind comments on to her. Thank you for travelling with us, and we hope to welcome you on another tour soon!

Thank you for taking the time to share your feedback. We're sorry that your experience did not meet your expectations. Unfortunately, on rare occasions, tours may need to be cancelled or adjusted due to operational circumstances beyond our control. When this happens, we work hard to offer suitable alternative arrangements so that guests can still enjoy their day and avoid disruption to their travel plans. We're disappointed to hear that the alternative tour, vehicle amenities, and guiding experience did not meet the standard we aim to provide. We also take concerns regarding onboard facilities such as WiFi and charging points seriously, and your comments will be shared with the relevant teams for review. Regarding the pricing, our records indicate that any rebooking charges are applied in line with the selected replacement tour and booking conditions. However, we would welcome the opportunity to investigate your concerns further if you contact our customer service team with your booking details. While we're sorry that this visit fell short of expectations, we appreciate your feedback as it helps us improve our services for future guests.

Thank you for your wonderful feedback. We are delighted to hear that you thoroughly enjoyed your Oxbridge tour and found everything well organised and punctual. It is lovely to know that Abz provided a safe and comfortable journey, while Wei made the tour informative, friendly and entertaining with her stories. We really appreciate your kind words and hope to welcome you again soon.

Thank you for your wonderful review. We're delighted to hear that your guide made the tour so enjoyable and informative. We're pleased that you appreciated the detailed explanations and hope to welcome you again for another memorable experience.

Thank you for your feedback! We’re glad to hear the tour met your expectations and that you enjoyed visiting both universities and exploring somewhere new on your third trip to London. We also appreciate your suggestion regarding the travel time between stops, and will share this with our team for consideration. We hope to welcome you again on another tour soon!

Thank you for your kind feedback! We’re delighted to hear that you had such a great experience and enjoyed every minute of the tour. It’s wonderful to know that Dan’s knowledge and attentiveness helped bring the rich history of these iconic universities to life. We’ll be sure to pass along your lovely comments—she’ll be thrilled to hear them. We hope to welcome you again for another memorable experience very soon!