ライン川クルーズを含む、フランクフルト発ライン渓谷の旅

We had a wonderful time on our Rhine Valley tour from Frankfurt! Our tour guide, Michael, was very nice, helpful, and personable, and he did a great job making the day enjoyable. Unfortunately, the Rhine River was too low for us to take the planned river cruise. But Michael made the most of the situation by taking us farther by vehicle, which allowed us to see even more beautiful castles along the Rhine. We even had the opportunity to tour Marksburg Castle, which was a highlight of the day! Even though the cruise didn’t work out, we felt the tour was well worth it and really enjoyed the experience. We would definitely recommend this tour—and especially Michael—as a guide!

I had booked a Rhine River cruise, but the trip was switched to a bus tour due to low water levels in the river. There was no advance notice; I only found out when boarding the bus on the day of the tour, leaving me no option to cancel. Departure was delayed by over 30 minutes because the scheduled guide was suddenly unable to make it, and we had to wait for a replacement. Even after the substitute guide arrived, there was no explanation of the itinerary—such as where we were going or what the next stop would be. Lunch consisted of salty schnitzel and cold french fries—which seemed to have been fried hours earlier—served in a dubious, dusty restaurant. While other nearby establishments were filled with happy diners, this restaurant was occupied solely by our tour group. The wine tasting also took place back at the same restaurant at the end of the tour; we sampled four types of wine that had been poured into small shot glasses and left sitting out beforehand, all while listening to the guide's commentary.There is no concept of temperature control for the wine; reds, whites, and even ice wines are all served at room temperature. You certainly shouldn't expect a tasting experience where you gaze out at vineyards or stop by a winery. If I were to put a price on this tour, I’d value it at around 50 euros—essentially just the cost of the bus ride. I wouldn't recommend paying over 200 dollars and wasting your precious travel time and money on it.

We booked this trip as a “river cruise”, to be told at the bus entry (no notice by Viator) that there was no cruise due to low levels (other boats on water, obviously not enough customers). It was a shuttle tour to one castle, 2 very brief stops and horrible food & wine. (No drinks/water included even water) wine tasting is same as restaurant location, sadly. One star only for our bus guide who was knowledgeable & our castle tour guide. Skip this tour. Read other reviews. Save your money and time.

This is the travel experience that I feel the most disappointed and angry. I booked this tour one day before. When we met at 11:15 at the meeting point, the driver/the guide told us that the cruise/boat part had to be cancelled and replaced by the castle visit because of the low water level of River Rhine. I was very upset and angry to ask the driver if refund was possible as I joined this trip because of the River Rhine cruise. I don’t think Viator knew about the low water level in the last minute. If Viator had known about the low water level of River Rhine and having a cruise trip was impossible, they should not have continued selling the trip tickets to customers. I have the feeling that I was cheated by Viator. The price of the tour is not cheap. If I knew that I would not be able to take a River Rhine trip, I would definitely not join this tour. One more aspect is the poor quality of the lunch. The option I chose was beef sausage. I did not expect that there was only one sausage and some salad, and the amount of the food was not enough for me as an adult. When we sat down, the waitress asked us what drink we would like to have (beer, Coca Cola, or wine). However, she never said that drinks were not included in the lunch and we had to pay for drinks. So, I ordered Coca Cola and my husband ordered wine. At the end, we were asked to pay €15 for the drinks. Once again, we were cheated because of not being reminded that we need to pay for the drinks. If I had known that the drinks had to be paid, I would not have ordered them. I would definitely not recommend others to join Viator unless you would like to have an unpleasant travel experience as the driver/guide’s attitude was arrogant when I argued with him about the issues I have encountered. I hope he can be fired by Viator.

Our experience from start to finish was not as expected. Upon arrival we were informed by our guide that the river cruise was canceled because of low tide & only option was driving to see more castles . It would have been better if they had called Orr emailed us prior to start of trip. Lunch options were limited since we are halal food or vegetarian! We were not informed about the Marksburg castle visit which had 100 steps to go up since I had hip surgery ,so no option but to sit there at parking lot for 2 + hours!!!!!!! Drop off back from tour was 1 hour later & we had made dinner reservations which had to be cancelled!!!!!!!!!!

Amazing trip, wonderful small towns, a lot of castles and vineyards by the way, picturesque Rhine valley and very comfy atmosphere, created by our knowledgeable and friendly guide George and driver Andreas. Thank you very much, George, for this great trip!

This was the worst tour ever. The way it was laid out sounded really good but afterwards we realized it was the most expensive, boring tour we had ever been to.

Guide - George and our driver were great. Due to the low water the cruise was limited. This was not 8 hours it was 6 hours. The food included was awful and the service at the restaurant horrible. The woman/hostess treated us all like irrelevant noise. The food was terrible. And they rushed us in. Forced us to sit where she deemed right (without consultation) she was barking orders. The wine tasting was not worth it and if you don’t drink they don’t offer alternatives.

Had a fun day in the Rhine. Water levels low in July 2026. Very hot day (100F), so was nice to get the breeze off the boat.

Was a lovely experience! He was very friendly and knowledgeable about the areas we were in and passing and gave a lot of good information! The boat ride was beautiful as well!