I can’t say enough about this wonderfully kind and knowledgeable guide. It was a very an emotional tour. Thank you to the company Beinharim and Dan Porges our guide. I am definitely signing up for more tours when I am back in Israel.
事業者からの返答
Thanks so much for this rave review of your tour by Dan P.He is certainly highly knowedgable and skilled and it is clear he provide a memorable and enlightening tour experience
F
Faye M
August 12, 2023 · via Tripadvisor
City of David and Underground Jerusalem Day Trip from Tel Aviv
The day trip started and ended on time. Everything was well organized! Danny Gerson was our tour guide and he was outstanding. I would gladly book a trip again, knowing he will be in charge. Danny is a great historian and he made sure everyone could see and hear all the details in regards to the tour. I would highly recommend him and the Bein Harim Israel Tours.
事業者からの返答
Thank you for your wonderful feedback! We're thrilled to hear that your day trip was well-organized and met your expectations. We're especially pleased that Danny made your experience memorable.
Your sincere recommendation of our services is much appreciated by all at Bein Harim.
J
Janice_P
July 16, 2023 · via Viator
Amazing Experience
This was a totally action packed tour. I am amazed at all we were able to see in a day. It was a very hot day and the tour guide was aware of his guests and made sure we were okay and hydrated. My fit bit said we walked 5 miles. I am 66 and my husband is 71 and we did fine but were challenged at times. The tour covers both the City of David ruins / excavation site outside the walls of the old city and then the tour continues into Old Jerusalem. Our Guide Daniel, was very knowledgable and shared so much information. The underground tunnels were amazing. Highly recommend this tour.
事業者からの返答
Thank you for your amazing review! We're thrilled to hear that you had an action-packed tour and were able to see so much in a day. It's great to know that our tour guide, Daniel, was attentive to your needs, especially considering the hot weather, and provided valuable information throughout the tour. We appreciate your recommendation and are glad to hear that the underground tunnels were particularly amazing.
R
R8886GUjessicab
May 31, 2023 · via Tripadvisor
Very good tour and guide
Our guide Roy was great. The tour was good too we had fun and enjoyed our time in Jerusalem. The only thing is the 2 transfers in the morning to get to our final bus but it wasn't too bad.
事業者からの返答
We are pleased to hear that you had a great experience with our guide, Roy. It's wonderful to know that you had fun and enjoyed your time exploring the city. We appreciate your understanding regarding the two transfers in the morning, and we apologize for any inconvenience caused.
E
Elytan
November 13, 2022 · via Tripadvisor
I had a wonderful tour- thanks to Dorit Epstein!
I joined this as part of my 3 day tour and loved it. Dorit Epstein was my guide and she's really good. It helps that she was a teacher so she remembered everyone's name. I'm also grateful that she walked me to my hotel doorstep, making sure that my luggage arrives at the hotel too. 5 star for her domain knowledge and outstanding service
A
ALAN G
May 6, 2022 · via Tripadvisor
Very good guide, horrible back office
Tour operator failed to confirm thst site was open on Independence Day, then cancelled the tour at 9 pm for a 6:40 pick up the next morning!
They offered to put us on another tour that was supposed to go to Yad Vashem, which was closed, but again, they failed to tell us beforehand. Whats worse is their website lists conflicting information.
I texted them from the tour and they were rude and obnoxious!
They are a sloppy, inattentive tour operator, where its about taking your money and disclosing the shortcomings afterwards!
I would avoid using this operator wherever possible! They had an opportunity to do the right thing a d failed miserably! You may be very disappointed! I will be taking it up further with TripAdvisor and Viator once back stateside!
2人が参考になったと回答
事業者からの返答
Dear Alan,
we are most regretful that this was the nature of your experience. As you can see from all the previous reviews the major majority of travelers are very satisfied with our operations! It is not in any manner typical of our operations and tour management. Your harsh comments are an expression of anger, this is understood. Since the resumption of operations after Covid (less than 2 mths), many locations have changed their operating hours.
Government offices inform us! accordingly. Indeed these were known at the last moment and your accusation on this is understood. The website is being revised due to changes, but the major changes that go through the external source may not be updated.
Most harsh is your mention of the manner of our office staff who have to be attentive as well as helpful. We will look into this tomorrow. We view this most seriously and will do our best to rectify it.
Sincerely,
Bein Harim team
R
rafaelbU3709DC
April 27, 2022 · via Tripadvisor
city of David and underground jerusalem day trip from tel aviv
Mr. Eric Grosser was very professional very well informed and pleasure to listen to his Explanation of Ancient history A+++
事業者からの返答
Thanks so much for this feedback on your walking tour with our guide Eric. He is worthy of your feedback for his professional tour managment and informative commentary.
Hope to see you soon on the wide range of other tours we offer.
P
phoenixm303
April 4, 2022 · via Tripadvisor
Not to be missed!
Erez was an excellent and knowledgeable host who truly guided us through an unforgettable day! I wouldn’t miss this trip. The highlight for me was the Kotel, but city of david is quite the adventure.
事業者からの返答
Thanks so much for sharinng this feedback and praise for your guide on our tour. We sure hope to see you again.
S
Starwarsfan18
February 21, 2020 · via Tripadvisor
Great time!
We had an amazing time and experience on this tour. We took the bus from Tel Aviv with Itamar who was fun, entertaining, and very knowledgeable! We then got off in Jerusalem and had the tour with Yoel who was an amazing guide through the City of David! I can’t thank them both enough for the amazing experience my family had!
If you need to find a tour company in Israel, use Bein Harim and if you get lucky to have Itamar and/other Yoel, it will be an even more amazing experience!
事業者からの返答
Thanks so much for sharing your satisfaction with this tour and our guides Itamar and Yoel.
Also the mention of the logistic of the vehicle swop over .
It is clear you enjoyed their guidance, informative commentary, and highly skilled tour management. You visited spectacular locations in Jerusalem and we are so glad you came away enlightened and with a meaningful and memorable tour experience travelling with Yoel of Bein Harim tourism.
Your sincere and kind recommendation of our services is much appreciated.
We look forward to seeing you travel with us once again sometime in the future
7
786elainea
January 16, 2020 · via Tripadvisor
Excellent
We loved the tour. We visited the city of David, the wall of mourning, we passed by Mount Scopus and Mount of Olives, always with great explanations about the places. Our guide, Dorit Epstein, was wonderful: patient, friendly, cult, full of stories to tell and with a great English to understand. I recommend the walk.
事業者からの返答
Thanks SO much for this rave review of your tour guided by our guide DOrit. She really deserves your compliments for the great job she does with her tour groups, professional,
and a highly skilled guide. We are so happy to read you came away satisfied with this tour experience, with her, feeling enlightened by her informative commentary and having enjoyed her pleasant engaging manner.
We hope to see you sometime again soon and appreciate your sincere recommendation of
Bein Harim tourism services.
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