Way over priced for what you get. Around $450 AUD for a 1/2 day. The island is beyond windy, the sand and water are full of sharp shells/coral, people were delightful/kind as usual, never again.
事業者からの返答
Bula Vinaka adamsK1859ZH,
Thank you for taking the time to share your feedback regarding your South Sea Island Half Day experience.
We are sorry to hear that aspects of your visit did not meet your expectations and that you felt the experience did not offer the value you were hoping for.
As South Sea Island is a natural coral cay, beach conditions can include coral fragments and shells. For guest comfort, we recommend the use of reef or beach footwear, which is listed under the "Things to Bring" section of our booking confirmation and pre-departure information.
We also acknowledge that weather conditions, including wind, can vary throughout the year and may impact individual experiences and beyond our control. While these natural elements are part of the island environment, we appreciate that they may not suit everyone's preferences.
We are, however, delighted to hear your positive comments about our team. Your kind words regarding their friendliness and hospitality are greatly appreciated and will be shared with them.
Thank you again for your feedback. We value all guest comments and will continue working to ensure our guests have the best possible experience.
Vinaka Vakalevu,
Miri
5
571fabioe
August 29, 2026
Terrible transfer on the return
The island itself was fine, the return was not. We were back at Port Denarau and on the transfer van at 4:20pm. It didn’t leave until after 5:30pm because the staff decided to wait for three passengers who hadn’t come back. Everyone who followed the instructions and returned on time lost over an hour, with no explanation and no departure time given. Those three should have been told to take a taxi. Holding a full bus for them is not fair to the rest of us.
I recommend using Taxi to rerun from port to resort
事業者からの返答
Bula Vinaka Fabio,
Thank you for taking the time to share your feedback. We’re sorry to hear about the delay you experienced with your return transfer from Port Denarau.
We understand how frustrating it would have been to be ready to depart and then experience a lengthy wait, particularly after following the advised transfer arrangements.
We appreciate you bringing this to our attention. We would like to look into the circumstances surrounding the delay and the communication provided to guests at the time.
Please contact our Customer Service Team at customerservices@ssc.com.fj with your booking details so we can review this further with the relevant team.
Thank you again for your feedback and for giving us the opportunity to review your experience.
Vinaka & Kind Regards,
Miri
M
Margot_A
August 26, 2026
Nice trip out for families
A lovely half day trip. Beautiful water but beach is rocky with coral so beautiful beach shoes helpful. On a sunny day this was a great day out with the kids.
S
Safari439038
August 8, 2026
Best with kids
We had a great time. The trip was worth it. We travelled withbourb4 years old Triplets and they were really exited and wasn't tired at all.
S
Sheree_F
August 8, 2026
Awesome experience
Such a great experience here a must do! On arrival had a delicious lunch and enjoyed lazing on the bean bags under the shade of a palm tree. Snorkelling was super and we could do this from the shores after my kids weren’t confident doing this from the boat. We were only in Fiji a short time so half day was perfect for us and still plenty of time to swim snorkel eat and laze
S
steventF2613KN
July 18, 2026
Family trip to south sea island
Pickup from hotel was on time and in a bus. Couldn’t fault the staff across the wharf, boat and island.
The island itself isn’t great for snorkeling, but they will take you out to the reef if you want to.
They had a marine biologist on the island which was great but we only found out after he had taken some people out. Would have been good to know more or in advance.
The island has a pool and loungers/ bean bags well appointed.
It’s about 30min from the wharf.
D
Doug_C
July 5, 2026
Snorkel From The Shore
Although there is a guided snorkel by boat, the best snorkeling is from the beach where the yellow markers are in the water. We were surrounded by a variety of fish, close to the coral, great visibility!
事業者からの返答
Bula Vinaka Doug_C,
Vinaka vakalevu for sharing your experience! We're delighted to hear you enjoyed the incredible snorkelling and were able to experience the vibrant marine life and beautiful coral from the beach.
Thank you for your helpful tip for future guests. We hope to welcome you back to South Sea Island for another memorable day in paradise.
Warm Regards!
Z
Z1960IQrichardm
June 9, 2026
Thumbs down from me
Next time I would buy the ticket locally as it’s much cheaper, the folks on the island are wonderful, although don’t expect much from the BBQ buffet lol, meat was cold but otherwise it filled our tummy.
Only Fiji beer included and don’t even try the “Flagon” wine 🤢
Unfortunately the day we went there was no sun and totally overcast with constant 20-30 klm wind that made it unbearable and they cancelled all water sports as it was to dangerous, the day was cut short cause of the conditions and we were taken back early and subsequently had no booked transport on the mainland and had to catch a taxi back to the Resort.
You can’t beat bad luck with weather conditions and not their fault obviously but it was the worse $340 Aus I’ve ever spent… and my poor wife froze ..
事業者からの返答
Bula Vinaka Z1960IQrichardm,
Vinaka vakalevu for sharing your feedback. We're sorry the weather conditions impacted your day and resulted in the cancellation of water activities and an early return.
While guest safety must always come first, we understand your disappointment and appreciate your comments regarding the lunch, beverages, and transfer arrangements. We are pleased to hear our island team made a positive impression and will share your feedback with the relevant teams.
Thank you for visiting us and for taking the time to provide your review.
Warm regards!
9
964graemek
June 5, 2026
Great half day trip!
Half day South Sea Island trip with lunch & drinks included, have done this many times before & always great!!
Weather was perfect & sea was calm, great for swimming & snorkelling.
事業者からの返答
Bula Vinaka 964graemek,
Vinaka vakalevu for your continued support and for taking the time to share your feedback. We’re delighted to hear that your South Sea Island half-day trip was another great experience and that you enjoyed the perfect weather, calm seas, swimming, and snorkelling.
It means a lot to us that you have chosen to visit us many times, and we truly appreciate your loyalty.
We look forward to welcoming you back again for another memorable day in paradise.
Warm regards!
P
prilenez
May 5, 2026
Ok if you like negative vibes
Didn't like it. Felt cheap and rationed. Drinks included but dont dare ask for a drink for you and your spouse. Only allowed 30 minutes window for lunch. The feel just not welcoming compared to rest of the activities we experienced. I wont recommend this one.
事業者からの返答
Bula Vinaka prilenez,
Vinaka vakalevu for taking the time to share your feedback following your South Sea Island Half Day Cruise experience.
We are truly sorry to hear that your visit did not meet your expectations and that you felt the experience was not welcoming. This is certainly not the impression we aim to create for our guests.
For clarity, the South Sea Island Half Day Cruise is designed as a structured afternoon island experience, operating from approximately 12:15pm to 6:00pm. Guests are transferred by high-speed catamaran from Port Denarau, followed by a short tender transfer to the island, offering a full afternoon to enjoy the natural surroundings and activities.
The experience is inclusive of a BBQ buffet lunch served on your arrival to the island, along with complimentary local beer, house wine, soft drinks, and water available throughout your time on the island.
During your visit, guests also have access to a range of included activities such as snorkelling equipment, stand-up paddleboards, kayaks, the saltwater swimming pool, and guided cultural entertainment including a Fijian ‘meke’ performance during lunch (except Sundays).
We do note your comments regarding the drinks service and lunch timing. While service is structured to ensure all guests are catered for within the allocated half-day schedule, we understand that perceptions of timing and hospitality can vary, and we sincerely regret if this affected your overall enjoyment.
Your feedback regarding the atmosphere and service style has been shared with our operations team for further review and training emphasis, particularly around guest engagement and communication on board and on the island.
If you would like us to look into your experience further, please feel free to contact us directly at customerservices@ssc.com.fj
with any additional details.
Vinaka again for your visit and for your comments. We genuinely appreciate the opportunity to improve, and we hope you may consider experiencing South Sea Island again in the future under more positive circumstances.
Warm Regards!
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