I cannot say enough good things about lupita! We booked our canopy adventure and trip to the beach of love snorkelling tour with her. She's so friendly and sweet and looks out for each family individually to make sure they get the most out of their day. On the morning of my snorkelling trip I read the wrong time so I thought I had time to burn. Walked up to the store. On the way back she spotted me by the taxi stand and said I wouldn't make it in time if I waited for a taxi that she would drive me to the marina. She loaded me in her car and off we went. She got me there right as they were checking people in. She absolutely hundred percent saved my day. I wouldn't have made it without her! And it was a magical day! I am so thankful to lupita that I didn't miss it! She absolutely went wayyyy above and beyond for me and I will never forget her kindness! Thank u so so much lupita! We will definitely be looking for you when we come back ❤️
事業者からの返答
Hi Traveler!
What a pleasure to receive your review! At Gray Line Puerto Vallarta, we are dedicated to providing a warm and safe service and it fills us with satisfaction to know that you had an excellent experience.
Your words motivate us to keep striving every day. We hope to have the opportunity to welcome you on your next visit.
Thank you for trusting us and we hope to see you soon!
Best regards,
Gray Line Puerto Vallarta
T
Trail18597865377
November 12, 2023 · via Tripadvisor
Holiday adventures
Esteban chose some amazing trips for us while here on holiday. Also helped us when our photos didnt come through. Fantastic experience will be going again!
1人が参考になったと回答
事業者からの返答
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again.
We will be happy to serve you as you deserve on your next trip.
Kind regards, Customer Experience
S
Scary43
April 17, 2022 · via Tripadvisor
Great Day Trip
We took the Jungle ATV Tour while in port in the Majestic Princess. It was an extremely fun day. It’s quite a drive from the port to Canopy Tours. It was a very interesting drive to see a real part of Mexico. The drive is in a pickup with seats. I’m not sure how else to describe the vehicle.
The tour itself took roughly an hour. You will get extremely dusty and dirty which is actually part of the fun. Try and use the goggles. We used our sun glasses and our eyes clogged. The staff was great. Afterward you have time to sit and cool down with a drink or bite to eat.
This is an excellent choice for a day in PV.
事業者からの返答
Hello, Good Afternoon.
Thank you for the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta,
Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, we will also like to extend the invitation to our other locations in Cancun and Los Cabos.
Please feel free to contact us if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com)
Thank you.
- CX Department (Mexico Travel Group)
T
traceytG6100ZP
August 13, 2021 · via Tripadvisor
Excellent service
Dalia is so nice to arrange our trips to ziplining and rhythm of the night for 8 of us and she is so sincere and very nice person to work with. She takes care of us and answered all of our questions. We couldn’t have ask for better person to work with. We are so happy to meet her. We will go to her for all our future tours and we definitely recommend her to anyone. She is great!!!
事業者からの返答
¡Greetings!
Thank you for the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta.
Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, we will also like to extend the invitation to our other locations in Cancun and Los Cabos.
Please feel free to contact me if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com)
Thank you.
R
Roam04495424143
August 1, 2021 · via Tripadvisor
LOS VERANOS is the ABSOLUTE BEST GUIDE/ACTIVITY COMPANY IN ALL OF PUERTO VALLARTA!!!
WOW! WOW! WOW!!
Top notch experience from the meet-n-greet at the boat dock, to the speedy (20 min) speedboat ride/PVT seaside tour, to the group jeep ride through the mountains, and MOST AMAZINGLY… the 14+ zip lines guided/accompanied by (hands down) THE BEST & MOST FUN COMPANY/CREW (Los Veranos).
We laughed from start to finish and enjoyed every minute in between. Los Veranos’ crew is extremely efficient, lively, safety driven, and more fun that you could imagine. We travel the globe experiencing different excursions/activities/tours… Los Veranos is the BEST OF THE BEST!
Ha! Almost forgot to mention, the zip lining was absolutely amazing, but the crew at Los Veranos made it so unforgettable!! The trip even includes a free Tequila Tasting, water slides/swimming, and exotic animals!! What more could you want??
KEEP UP THE GOOD WORK, GUYS!!
事業者からの返答
¡Greetings!
Thank you for the positive feedback you have given us, we are glad you enjoyed the tours during your recent trip to Vallarta.
Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, we will also like to extend the invitation to our other locations in Cancun and Los Cabos.
Please feel free to contact me if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com)
Thank you.
T
toriOary1
July 8, 2021 · via Tripadvisor
Amazing adventure day out
What an amazing day out. Just returning, my family and I went on the zip line and razor combo tour. The pick up location was easy to find, the tour guides were extremely helpful, but the activities were simply the best.
It was my 8 year old first time zip lining and she loved it. My 18 year old also had a blast and as she had been zip lining before the guide took her upside down on one of the cables with him - fabulous!!
The razor car we drove off road through the jungle, through the rivers and stream and over the massive suspension bridge.
We also relaxed in the infinity pool and ate lunch.
Really a amazing day out. We are so glad we left our all inclusive resort for a day out and away from the beach, totally worth it.
事業者からの返答
¡Greetings !
Thank you for the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta,
Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, we will also like to extend the invitation to our other locations in Cancun and Los Cabos.
Please feel free to contact me if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com)
Thank you.
- CX Department (Mexico Travel Group)
Jorullo bridge atv tour with Canopy River was amazing!! Esteban from Grey Line hooked us up and it did not disappoint.
Family of 7 with 3 small kids (9,7,&6). We had 2 four seater razors. The waterfall was beautiful and kids loved jumping off the cliff. Super dusty but well worth it. Everyone had a great time. Our guides were great- Eric and Daniel. Very friendly and great with the kids.
事業者からの返答
¡Greetings Sarah!
Thank you for the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta, We are glad to hear that our agent Esteban help you throughout your stay.
Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, we will also like to extend the invitation to our other locations in Cancun and Los Cabos.
Please feel free to contact me if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com)
Thank you.
- CX Department (Mexico Travel Group)
B
B6729QJedr
May 12, 2021 · via Tripadvisor
Great time
Set up with Estabon at Festa Americana, took care of all the arangments our group had a wonderful time. In the middle of the excursion we stoped by a pond / stream to cool down with some nice people
事業者からの返答
Greetings!
Thank you for the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Vallarta, and that our agent Esteban help you throughout your stay.
Hope to see you soon again traveling back to Mexico! We are looking forward that you use our service on your next trip back to Puerto Vallarta, and we will also like to extend the invitation to our other locations in Cancun and Los Cabos.
Please feel free to contact me if you need any information regarding our destinations or plan to visit any of our locations anytime soon. (ux@mexicotravelgroup.com)
Thank you.
- CX Department (Mexico Travel Group)
D
D5359HDestebang
February 26, 2020 · via Tripadvisor
Excellent service
We had a great time Esteban from Fiesta Americana book for us this trip, we'll definetly visit Puerto Vallarta again
事業者からの返答
Good morning,
Thank you for your time and your rating.
Please feel free to contact us at ux@mexicotravelgroup.com for further information about Puerto Vallarta, Los Cabos or Cancun, where we are present.
Have a wonderful day
-CX Department
M
MaurineCGvM
February 6, 2019 · via Tripadvisor
Super dad!
I recommend you all take this tour. We did it with our 2 and 4 year olds and enjoyed every second. No one was afraid thanks to the staff who were not only very professional but also very friendly and funny. An unforgettable experience!
1人が参考になったと回答
事業者からの返答
Hola Maurine, Buenas Tardes
Muchas gracias por todos los comentarios positivos que nos ha brindado. Nos complace que haya disfrutado de nuestro servicio durante su reciente viaje a Puerto Vallarta.
Nuestro principal objetivo es que todos nuestros clientes se vayan de Vallarta con una gran sonrisa en la cara asi como sus familias!
Esperamos que utilice nuestro servicio en su próximo viaje de regreso a Puerto Vallarta, y también nos gustaría extender la invitación a nuestras otras ubicaciones en Cancún y Los Cabos.
No dude en contactarme personalmente si necesita información sobre nuestros destinos o si planea visitar alguno de nuestros establecimientos en el futuro. (ux@mexicotravelgroup.com)
Gracias.
- UX Team
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