60th Birthday Excursion to Remember – Thank You Jose & Ricardo!
We had an unforgettable day trip to San Pancho and Sayulita, made even better by our fantastic guides, Jose and Ricardo! We booked this excursion as part of a 60th birthday celebration, and it turned out to be one of the highlights of our trip.
From start to finish, Jose and Ricardo were friendly, knowledgeable, and so much fun to spend the day with. They made sure everything ran smoothly and that everyone was comfortable and enjoying themselves.
Our first stop was a local tequila ranch, where we enjoyed a fun and informative tasting session—perfect way to kick off the day! We then spent a little time exploring the charming town of San Pancho, followed by a quick stop at a jewelry store that greeted us with margaritas—a lovely surprise!
Finally, we arrived in Sayulita, where we had about 2.5 hours to explore, shop, and soak in the laid-back beach town vibe. It was the perfect mix of culture, relaxation, and celebration.
Highly recommend this excursion if you're looking for a fun, well-paced outing with excellent guides. Thank you, Jose and Ricardo, for making this birthday so special!
事業者からの返答
Hello Traveler,
Thank you for sharing your positive experience with Gray Line Puerto Vallarta! We are delighted to know that you enjoyed our services. Our team works hard every day to provide the best possible experience, and your kind words inspire us to keep improving.
We look forward to welcoming you again on your next visit!
Best regards,
Gray Line Puerto Vallarta
S
Steve_P
April 3, 2024 · via Viator
Awful
We never got a confirmation call and therefore we missed our bus. It was very disappointing. And viator has not offered to give us our money back.
A
Anonymous
April 3, 2024 · via Viator
Tourist Trap
Nothing great to see. We were told by our guide that there is a sewage problem in San Pancho and Sayulita and he doesn't recommend eating there. We trusted him and we ended up eating where they sell tequila and got ripped off when we ordered drinks. Food was not good and pricey. Complimentary water was not free.
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MaryAnn0000
April 3, 2024 · via Tripadvisor
Never again
It's not at all what I expected and it's a tourist trap. The guide said that he doesn't recommend eating at San Pancho or Sayulita because of sewage problems. We ended up eating 4 hours into the tour, where we had Tequila tasting. The restaurant charged us $25usd/Margarita drink instead of the $15 stayed by the guide and charged us for the complimentary water. Mind you, this place is the only restaurant in the vicinity.
I don't recommend this tour, unless you want to throw your day away.
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Michelle_V
March 24, 2024 · via Viator
No show by actual tour operator
Booked tour via Viator and received an email from Greyline who are the tour operators asking to email or phone for confirmation. I emailed them but didn’t receive an email back. On the day of the tour which was to pick us up from the hotel at 10 am they were a no show. Phoned them at 10.15 to be told the tour was on its way to Sayulita despite the fact that they had charged my credit card two days earlier. Was told to contact Viator for a refund which was quickly done online. Kind of ruined the day because by the time it was sorted it was too late to book something else and we had to stay within the city.
1人が参考になったと回答
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Nuemy_F
March 20, 2024 · via Viator
Horrible customer service
We were unable to take our tour because the company we were assigned to us had a lack of communication and didn’t tell us we had to be at the pick up location earlier. They were unable to accommodate us and said we would get a full refund through Viator. It’s been over 24 hours and nothing has been resolved. We are out our money with Viator plus the money we had to pay to still get to our destination. Not happy at all.
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Kyle_F
March 6, 2024 · via Viator
Trash
Nobody showed up, nobody returned emails, and I still haven't received a refund. Complete trash and never again will I use Viator for my bookings
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Mgreenhall
February 25, 2024 · via Tripadvisor
Great town and great beach.
The town of Sayulita is a small gem 30 minutes north of Punta Mita and Bucerias. A lot of tourists but still very fun. A lot of restaurants and nice shops. The beach is also very nice with a lot of places to rent chairs and umbrellas. Also, a lot of food and cocktails available on the beach.
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Frank_R
December 24, 2023 · via Viator
Do this tour!! One of the best days of our trip!
Highlight of our trip! Jaun was absolutely amazing. Very informative and let everyone do their own thing. The lunch and tequila tasting was wonderful. By far the best tequila I have ever had. San Pancho and Sayulita were magical. We will be going back!! highly recommended.
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David_L
November 21, 2022 · via Viator
Excellent day checking out this surf town
The tour guide spoke excellent English. Gave us great history along the way. Sayulita was very hip and really enjoyed walking around and checking out the town
事業者からの返答
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again.
We will be happy to serve you as you deserve on your next trip.
Kind regards, Customer Experience
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