The evening lacked atmosphere. We were picked up at 6.45pm and arrived at 7.15pm. It was all over by 9.15pm and we were taken back to the pickup point in Krakow. Food was average and the courses were rushed. Drinks ok. Dancing good. The place wasn’t full. Went on a similar night out in Prague and I think we expected an exceptional night like there. The event was an hour longer with better food and entertainment and really full with a great atmosphere. Try some other Company rather than this one you might get a better night out.
事業者からの返答
Thank you for your feedback.
We’re sorry to hear that the evening did not fully meet your expectations. While we strive to provide an enjoyable and authentic Polish experience, we understand that every event is unique and that comparisons to other locations may influence expectations.
Our team ensures smooth transport, traditional performances, and a carefully curated menu, but we appreciate your comments and will use them to continue improving. We hope you’ll give us another chance in the future to provide a more memorable experience!
S
Sidonia_W
September 5, 2024 · via Viator
Brilliant night!
This trip was incredible! Wide selection of buffet food but the set menu was to a desired taste. Personally I loved it, but the other person in the party wasn’t the greatest fan. However it’s typically Polish so was down to try it! The unlimited alcoholic drinks was lovely. Able to try a Polish beer and different wines along with a cherry alcoholic shot. The music and dancers were great. Overall a lovely experience.
Only tip is… the pick up point is actually OPPOSITE the address they give you. Cross over further down the road to get across.
R
richardvE9647SP
July 22, 2024 · via Tripadvisor
In short well
Little varied food.Drinks and mediocre wine.(I am Chilean).
Baile excelente.
Transfer without updated passenger records.
The lake difficult to visit or not well informed of its location.
A 3 course meal with additional buffet included, unlimited drinks.
I ate loads & had a mixture of free flowing beers & wines, so I got my moneys worth.
The food was very tasty.
It is always worth having/trying traditional meals/something new wherever anyone travels in the world.
A pleasant & entertaining atmosphere with singing/vocals, dancing, native music while donning charming, interesting & appealing ancestral clothing.
K
Karen_s
June 15, 2024 · via Viator
Wonderful cultural experience
Wonderful time. The best thing we did in Krakow. The staff were very engaging and warm aand and we all managed to be up and dancing at some point in the evening. Highly recommend!
K
kbosveld
May 3, 2024 · via Tripadvisor
Great value, meal, entertainment - see details about communication
Excellent value, delicious meal with free-flowing wine and beer, and wonderful entertainment. I would have rated this five-star, but communication with tour operator was poor. There had been a change in the pick-up location, and I missed that message (possibly while on a different travel). As I typically do, I messaged the operator a day prior to the excursion to confirm when and where (old location) we were expecting to be picked up. No response. So our group of four was waiting at the old location, past the pick up time. I called the phone number for the tour operator. No answer. Scrolling through info, I noticed a change of location message -- and we ran for several blocks -- arriving just before the bus left (pick-up was scheduled for 6:30; was about 6:45-6:50 by the time were got to the revised location).
Yes, it was my mistake that I didn't see the change of location. But I was not impressed that when it became clear that something was wrong, I was unable to reach the operator, and that they did not respond to my earlier message to confirm time and location.
K
Ken_B
May 3, 2024 · via Viator
Great value, meal, entertainment - see details about communication
Excellent value, delicious meal with free-flowing wine and beer, and wonderful entertainment. I would have rated this five-star, but communication with tour operator was poor. There had been a change in the pick-up location, and I missed that message (possibly while on a different travel). As I typically do, I messaged the operator a day prior to the excursion to confirm when and where (old location) we were expecting to be picked up. No response. So our group of four was waiting at the old location, past the pick up time. I called the phone number for the tour operator. No answer. Scrolling through info, I noticed a change of location message -- and we ran for several blocks -- arriving just for the bus left (pick-up was scheduled for 6:30; was about 6:45-6:50 by the time were got to the revised location).
Yes, it was my mistake that I didn't see the change of location. But I was not impressed that when it became clear that something was wrong, I was unable to reach the operator, and that they did not respond to my earlier message to confirm time and location.
A
Angela_H
October 26, 2023 · via Viator
Fantastic fun and great food
We had such a fantastic time. It was well organized and on time. The food was great. The dancing was fun and they got everyone involved. The drinks were unlimited and help yourself so that was amazing. We met a lot of people as the seating was large picnic table style. The meals were served to us and after there was a buffet. Come hungry! I would highly recommend it for anyone. Also, you can tip after with credit card if needed so you don't have to have cash for that but it is easier.
M
maria_s
October 15, 2023 · via Viator
Great night
The show was great and they included the audience in the dancing which was great. The meal was also great it was an enjoyable night out
C
colin_m
October 8, 2023 · via Viator
Poor organization/communication and description (re duration) of event
Have used Viator on many occasions all around the world and never found them wanting, however not this time!
Poor communication re ‘premium pick up service’ from hotel - not included in voucher - contact with Viator resulted in an amended voucher issue with ‘premium pick up included’. Phoned local service provider to check on the day and advised no pick up arranged/ must make city Centre pick up point/ don’t offer premium service - agreed to check with with Viator and call back. Two hours later after numerous calls asking for pick up confirmation and 30 mins prior to event, advised taxi enroute! 45 mins no taxi, got to venue late. Show excellent, sadly food/drinks very poor. Event listed for 3hours, ended after 2hrs - venue emptied and left waiting 1hr for taxi to return - sorry but this was not the experience we had booked and hoped for!