マウイ マジック アドベンチャー シュノーケル: モロキニ クレーターとタートル ストップ





説明
マウイ マジックのユニークなデザインにより、他の船では行けない目的地にアクセスできます。マウイ マジックは、ハワイの南マウイ周辺の沿岸水域をさらに探索し、美しい熱帯魚、色鮮やかなサンゴ、ハシナガイルカやバンドウイルカ、アオウミガメ、さらには季節限定のザトウクジラまで見ることができます。途中で、数隻の船しか行かないマウイのドラマチックな海岸線を探索できます。ハシナガイルカや太平洋バンドウイルカが船の横を泳ぐのを見るチャンスもあります (母なる自然が許せば)。また、カメと一緒にシュノーケリングができる 2 番目のスポットも選びます。"
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 近くに公共交通機関があります
- あらゆる体力レベルの方に適しています
- 5歳未満のお子様にはおすすめできません
- 肉製品はグルテンフリーで、ビーガンバーガーもご用意しております
- アルコール飲料を飲むには、21歳以上で写真付き身分証明書が必要です
レビュー(38)
The crew and overall experience were excellent! We saw turtles, sharks, and plenty of other marine life. Everything you’d hope to see on a trip like this. The lunch spread was fantastic, with fish and pork tacos, hot dogs, and plenty of options for everyone. They do charge $10 for a wet suit rental that you probably don't need if you are a decent swimmer. Unfortunately, our day ended on a disappointing note. When we returned to the dock, our rental car had been towed. I had THOUHT had paid for parking in full, but the parking app was confusing, it said additional hours were included, but apparently it was an hour short on my time. The result was an unexpected tow, followed by an hour-and-a-half ordeal, a $35 Uber ride, and $180 to retrieve the car. Hey, at least I got to see a part of Maui I never thought I'd see! Apparently this is a common occurrence. The tow people knew exactly what my mistake was on the app (it was either the hours or putting down the wrong license plate), and the Maui Magic crew was familiar with the process as well. Even the uber driver had taken multiple people from that harbor, to the tow yard multiple times before. After spending nearly $1,000 for a family of four, it put a real damper on what otherwise would have been an amazing experience. Parking is part of the overall Maui Magic experience, and I think they should consider working with a different company to manage the parking lot or perhaps moving marinas. The excursion itself was outstanding, but the parking situation left us with a frustrating final impression. After my review on Viator, the company reached out and said they had tried everything with the parking company. They asked me to reach out to the parking facility to complain, I'm not even sure how to look up a a parking management facility to do that. Outside of a refund of my out of pocket expenses I'm not sure what else they can do. I read all of the reviews before I booked, so hoping I can save someone from the towing experience that I had!
Thank you for taking the time to share your experience. It sounds like you enjoyed everything that was within our control, and we're thrilled to hear that you had an excellent day on the water, saw turtles, sharks, and other marine life, and enjoyed our crew and lunch offerings. We do want to clarify that the parking lot at Maʻalaea Harbor is owned and managed by Secure Parking Hawaii and has no affiliation or ties to our company. We understand how frustrating your situation was, and unfortunately, we have no authority over their parking policies, enforcement, towing decisions, or the functionality of their payment app. That said, we do everything we can to help guests avoid these situations. Parking information is provided on our website, in our confirmation emails, announced before departure, and there are signs posted throughout the harbor. We have also expressed our concerns directly to Secure Parking Hawaii regarding guest experiences similar to yours. Because your review describes an outstanding snorkel trip and exceptional service from our crew, we would sincerely appreciate if you would consider updating your rating to better reflect the experience you had with our business rather than with a completely separate company that manages the harbor parking. We believe your review accurately highlights how wonderful the day was on the water, and we'd love for your rating to reflect that experience. Mahalo, Nikki
The crew and experience were excellent! We turtles, sharks, and everything else you would hope to see on a trip like this. They had an incredible lunch spread with fish and pork tacos as well as hot dogs. When we returned to the doc, our rental car was gone! I had THOUGHT I had paid for it all, but the app was misleading, and I was an hour short of what I needed and they towed me. An hour and a half later, a $35 uber and $180 to get the car out, we weren’t really feeling the Aloha spirit! After paying nearly $1000 for a family of four, it was a real damper on what would have been an awesome experience. Parking is part of the full Maui Magic experience, and I think they should consider hiring another company to manage their parking lot.
Thank you for your review. We are truly glad to hear that you had an excellent time with our crew and enjoyed seeing all the marine life. It sounds like the snorkeling experience itself was everything you had hoped for, and we appreciate you sharing that. We would like to respectfully clarify that the parking lot is owned and operated by Secure Parking Hawaii and is not owned, operated, or managed by our company, and we have absolutely no control over parking enforcement, payment systems, or towing policies. We understand how frustrating it must have been to discover your rental car had been towed, and we certainly sympathize with the inconvenience and unexpected expense. Because parking concerns can impact our guests' experience, we make every effort to inform visitors in advance through our confirmation emails, text messages, website, and pre-arrival information. Unfortunately, despite these reminders, we are unable to influence the parking company's operations or decisions. Given that your review clearly states that the crew, tour, wildlife encounters, and overall excursion were excellent, we would greatly appreciate it if you would consider updating your review to reflect that the parking issue was related to the independently operated parking facility rather than our business and consider that also in the rating given. Online reviews have a significant impact on small local businesses, and we would be grateful if the rating accurately reflected your experience with the tour itself. Thank you again for joining us!
Ok y’all, this is one of the best snorkel boat trips we’ve been on in Hawaii! And we’ve done several of them :) -two locations for snorkeling, including Molokini Crater and another stop where I literally saw the biggest sea turtle of my life -brand new boat, very clean with plenty of seating -the number of people on the boat was perfect (about 45 the morning we went out), so much better than the big overcrowded boat tours -jump right off the boat, take the ladder, or ride the fun slide (kids loved this part) into the ocean -solid quality snorkel gear provided -breakfast and lunch are included (super big foodie and the taco bar at lunch was very yummy) -after you’ve finished snorkeling the bar is open and drinks are included! -staff members walked around with a tray of freshly made mai tais before we went back to shore -knowledgeable captain -really friendly, helpful staff members -kid friendly (ours are ages 6 and 8 and had a blast) - 10/10 highly recommended! Worth every penny!
Mahalo for taking the time to write such a detailed review! We love hearing our guests feedback and we are so happy that you enjoyed your trip on the Maui Magic. We hope we get to see you again soon!
We had a fantastic time!!! The crew was fabulous, boat clean, food was good and the captain found the best snorkeling spots and kept us safe !! You will regret not taking the snorkeling tour!!!!
Mahalo for your review! We are thrilled to hear you had a great time snorkeling with is on the Maui Magic and we hope to see you again!
Our daughter recommended Maui Magic and we couldn't have been more pleased. The crew was great and responsive to the conditions we faced - quickly adapting to the improved conditions when things looked iffy. It was a complete experience.
Thank you for sharing about your recent tour with us! We greatly appreciate the 5-stars. Mahalo!
Very safety conscious, very attentive. A little more info. On dive sites and marine life would have been great. Good food/drinks.
Mahalo for your review!
Captain Kiwina and his crew mates Anna and Brian were great! Breakfast pastries and fruit were a nice start to our trip and the taco bar for lunch was even better. The crew made sure all of our needs were met. We were able to swim with sea turtles and explore two beautifully different reefs with more brilliantly colored fish than you can imagine. The beautiful new boat was an added bonus. Thanks for a great trip!
Mahalo for choosing the Maui Magic!
New boat, very attentive and helpful crew. We saw a reef shark, plenty of fish and multiple turtles. The tour could be trimmed down by an hour. They serve lunch around 10am. We were ready to go back to harbor around 11-11:30 instead of 12:30.
Mahalo for joining us on the brand-new Maui Magic!
It was beautiful and we got to see turtles, whales and dolphins!! It was very magical snorkeling with the turtles!!!
Mahalo for choosing the Maui Magic!
Was okay, I don’t think I’d do it again for how expensive it was. The weather/waves were bad so we only drove past the crater and did not snorkel (I know that isn’t their fault) but otherwise it was just a very long boat ride to another random snorkel area that we could have just driven a few minutes to. We still had a good time but don’t think it was worth the price, personally.
Mahalo for your feedback. While Molokini Crater is one of our most requested destinations, ocean conditions can sometimes prevent us from safely snorkeling there. As you mentioned, weather and wave conditions are unfortunately out of our control, and safety is always our top priority. Every day on the ocean is different, and we do our best to choose the best possible spot based on conditions. We understand that value is an important part of the experience, and we sincerely hope you were able to enjoy the aspects we can control—our crew’s service, the food, the scenery, our brand-new vessel, and your time out on the water. Mahalo again for coming out with us!



