ワイキキ発ワイケレアウトレットショッピングシャトル

Terrible Arrived at pick up location as mentioned on their email at 10.05 no one came , called them at 10.22 was told they were using a contractor and had already been thru and we were a no show, when were will still there. No help to pick up for next bus or for the return trip had to catch an uber ourselves. Never again will we use Roberts on our trips to Hawaii

Elaine is a wonderful guide and bus operator. We had an amazing ride and she is funny and a joy to be around. You are lucky to have her.

The outlets are approx. 30 to 40 minutes drive from Waikiki. We took a private bus, so it was relaxing, tge transport was on time with fot the pick up and return trip. Still able yo get some good bargains from the stores, but do your homework before leaving home, as it will depend upon the exchange rate.

We confirmed with the provider prior to departure. They did not turn up to pick us up. Very distressing trying to contact them and in the end couldn't contact them and had to call Viator for some help. Definitely wouldn't recommend this service or company. Extremely poor customer service.

Could not fault this shuttle to the Waikele Outlet. Picked up on time, bus was clean and comfortable, and the driver was friendly and professional. Have taken this shuttle a few times now and it has always been great.

I usually go by rental car, but this time I used the shuttle bus for the first time. Three days later, I was unable to get the next day due to the time slot and number of people on the way back and forth by making an online reservation there. It was 20💲 per person round trip. I was sent a QR code and went to the meeting place on the day, but I was anxious because I had to wait for about 20 minutes. There was no confirmation of the QR code, so he identified himself before heading to the bus. We arrived in about 30 minutes, but the girls on board were impatient because the bus was delayed, so the shopping time was shortened. We stayed for about 3 hours, so it was nice to eat lunch and shop slowly.

Driver was extremely nice and the bus was lovely and clean and cool. Picked up on time, no trouble whatsoever. Will definitely book again next time.

I had never been to premium outlets before (Apparently they have them in different states). To be honest, I wasn't impressed. I found much better bargains at the Aloha Stadium Swap Meet. Only $2 admission there too!

Georgia was an awesome driver and tour enthusiast! Highly recommend she is very professional. Robert’s Hawaii bus was very clean new and comfortable.

So easy and comfortable on large airconditioned coach. Driver was very friendly and prompt. Very good service