Plaza Premium Loungeは、空港の出発階の制限区域内にあります。ラウンジへのアクセスを取得する前に、まずセキュリティと入国審査を通過する必要があります。ラウンジに入る前に、すべての乗客が進行中の搭乗券を提示する必要があります。
キャンセル
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
1日前以上100%の払い戻し
0〜1日前まで0%の払い戻し
レビュー(166)
P
paulwU778QV
September 20, 2026
Very poor lounge, one to avoid!
This lounge is the BA offer in Vancouve for Club World Passengers. There was limited seating,the fridges with beer were locked and you had to ask for service. The food offer was really poor with minimal selection and it was not regularly replenished. It's the first longe I've been into where I have not eaten anything. A number of customers reported seeing mice and mouse traps were visible in the corners of the room. This is definitely one to avoid!
A
Angela_H
September 5, 2026
Cafeteria NOT luxury!
It did not live up to my expectation or the cost of what was paid. The hot food was rice, mashed potatoes, steamed broccoli, carrots, and fish.. they also had coleslaw, toss salad, beet salad, nothing was tasty. It tasted like cheap food. The other food that was offered had an.ADDITIONAL cost! The drinks were the same they had cheap drinks complementary, and not even a large selection, and all other alcoholic beverages they had were at a premium cost of $15 per drink or more.
RThe bathroom was not clean and the lounge looked nothing like the pictures; it was more like a cafeteria!!!
The fee should be changed to $20 per person or the entire lounge should be upgraded. The furniture should be more comfortable, cozy and relaxing. The food should be more versatile and flavorful not just rice and potatoes. The food and drinks should be complementary if the price is to stay at it is..
C
Cassandra_E
September 5, 2026
Would Not recommend Vancouver Premium Lounge
The elevator up to the lounge had debris in it. There were used plates and glasses everywhere. The overall selection of food/dessert were not the best. Had to ask them to put out more silverware. I left early as the space in the lounge seemed very confining and did not inspire a calm relaxing atmosphere, especially with babies and toddlers.
X
X8667XKjob
August 30, 2026
Poor lounge experience
Very slow to let us in at reception. No explanation of the service (or lack thereof).
Non-existent service
Very poor lounge experience
事業者からの返答
Dear Guest,
Thank you for taking the time to share your feedback with us.
We are very sorry to hear that your arrival experience was slow and that you were not given a clear explanation of the lounge services available during your visit. We understand how important a smooth welcome and attentive service are in setting the tone for a relaxing lounge experience, and we regret that this was not what you received.
Your comments regarding the reception process, communication, and overall level of service have been shared with our management team for review. We truly appreciate you bringing these concerns to our attention, as feedback like yours helps us identify where improvements are needed.
We sincerely hope to have the opportunity to welcome you back for a much more seamless and enjoyable experience in the future.
Best regards,
Mariline
M
MoonviewTravels
August 18, 2026
Don’t waste your time or money
Do not waste your money. We paid for the premium first package with the thought there were shower facilities (as it states) well one shower between premium and premium first, we were told when we went to have a shower there was a booking system. So first availability was 30’mins before our flight. And to be honest, not that disappointed as a guy went to go into the shower in his time slot and the attendant quickly ran in and took out a used towel…. Hmmm, not sure of the cleanliness!
The check in was clunky and the staff rude…..
事業者からの返答
Dear Guest,
Thank you for taking the time to share your feedback with us.
We are very sorry to hear that your Plaza Premium First experience did not meet your expectations, particularly regarding access to the shower facilities and the service you received during check-in. We understand how important shower availability can be before a flight, especially when it forms part of the experience guests are anticipating.
We are also concerned by your comments regarding the condition and cleanliness of the shower area, as well as the way the booking process and availability were communicated to you. Your feedback regarding both the shower facilities and staff interactions has been shared with our management and operations teams for review.
We sincerely regret that your visit left you feeling disappointed and that the experience did not reflect the premium standard we aim to provide. Thank you again for bringing these concerns to our attention, and we hope we may have the opportunity to provide you with a much more seamless and comfortable experience in the future.
Best regards,
Mariline
B
Bill_H
August 12, 2026
Run Away
Terrible, waste of time and money, overcrowded, dirty, poor food and drinks, no seating, unfriendly staff.
Hours when we booked were closing at 1:30am. Our flight was at 11:15pm. When we arrived they said last call is at 9:45 and closes at 10pm. Later they said last call now at 9:30 and ignored you when trying to get a drink as they were busy cleaning to close at 10Pm
Never again.
1人が参考になったと回答
M
minimize940314
July 21, 2026
Place to rest before your flight
I showed up to the airport super early in case of a long waiting at the preclearance. I was through very quickly so needed a place to rest before my flight. The admission fee was expensive, but this is an all-you-can-eat, so you can make most of it if you are super hungry.
M
MarkP297
July 18, 2026
BA absolutely appalling
Business lounge at Vancouver airport for BA customers absolutely disgusting. Apparently BA downgraded contract to this lounge from previous better facility. Space was cramped and dirty. Food was appalling. We were forced to leave and go to Pret. BA should be ashamed
1人が参考になったと回答
H
hansuelie2026
July 4, 2026
Relaxing
Good food, good for relaxing
S
sionlady
July 3, 2026
Don’t bother
We travelled business class with BA and last June the lounge was excellent and as per the photographs you see here - yesterday we travelled again and it couldn’t be more different- the food was awful we didn’t touch it - no where to sit and a queue for the disgusting toilets.
We will not bother again and I will be writing to BA to complain !
No idea why they have changed it but for such a beautiful airport this was a huge letdown !
Don’t bother folks
1人が参考になったと回答
Vancouverの類似ツアーを比較
最安値: Hop-on Hop-off Tour by Double Decker Bus - Includes Stanley Park — $53
最高評価: Vancouver Half-Day Whale Watching Adventure with Free Photos — 4.9 (5,661 件のレビュー)
最短: Hop-on Hop-off Tour by Double Decker Bus - Includes Stanley Park — 2 時間