Confusingly - we’d learned all about Dante’s circles of hell earlier in the day, but the museum failed to mention this tour as the inner most circle. I think the implication is that the tour includes stopping at wine windows and tasting wine, it does not. At the end of a tortuous 90 minute walk, where the guide rambled on incoherently about fascias, we got one glass of wine. Would not recommend.
J
Janet_R
September 11, 2026 · via Viator
Caution 2 separate tours, not one!
The Wine window tour part was good, the guide was friendly and knowledgable. However, at booking with was unclear that we were booking 2 completely separate tours, it was very misleading as it implied we were booking the wine windows tour and part of this tour was the options of either food or a river cruise. The total costings were not broken down to indicate 2 separate tours. We opted for the river cruise but at the end of the windows tour the guide had no knowledge of the river cruise, so we missed the river cruise completely, and no compensation was given.
事業者からの返答
Dear Guest,
We are sorry to hear that the nature of the experience was not clear at the time of booking and that this misunderstanding resulted in you missing the river cruise. Thank you for sharing your feedback, which will help us improve the clarity of the information provided to our guests.
Kind regards,
Towns of Italy Team
1
186aidanh
September 6, 2026 · via Tripadvisor
Wine window tour.
Thomas was very knowledgeable and informative.
6
664fannyq
August 13, 2026 · via Tripadvisor
Fabio is a very good guide
We did the route with Fabio and he explained things very well. We liked it a lot. We will repeat again. A hug from the Canary Islands
I
I1797DXtaylorw
August 3, 2026 · via Tripadvisor
Great walking tour!
We got lucky and had the tour all by ourselves! Our tour guide Marta was friendly, personable and extremely knowledgeable of all things Florence! Would recommend to anyone! The wine at the end was nice as well 😉
S
S5948ZHalexg
July 19, 2026 · via Tripadvisor
Great day!
What a wonderful experience ! Our guide was very knowledgeable and took us through great parts of Florence.
T
tgraycalgary
July 16, 2026 · via Tripadvisor
Lovely evening in Florence
We really enjoyed our evening tonight on our wine windows tour. I liked learning Florence’s history and walking through areas that we haven’t been yet. The wine was excellent as well, highly recommend !
N
Nat2534
June 28, 2026 · via Tripadvisor
Very informative and fun
Fabio was fun and energetic with lots of information about the wine windows. We thoroughly enjoyed our experience.
The tour is a leisurely walk around the city with information about all the wine windows and their history.
M
Madeline_R
April 20, 2026 · via Viator
A wonderful introduction to Florence!
Saw so much of the city of Florence and learned so much about it! We had an olive oil tasting and a glass of wine. Got lots of recommendations for restaurants to try, neighborhoods and markets to explore, with little lessons on Italian phrases sprinkled throughout. It was an excellent introduction to the city on my first day here, definitely recommend!
S
Sheri P
April 16, 2026 · via Tripadvisor
Not happy
We could not find the meeting point they changed meeting point and it was hard to find so we missed our tour. We asked for our money back and they declined. Not very happy with outcome.
事業者からの返答
Dear Guest,
We’re very sorry to hear that you missed the tour and understand how frustrating this must have been. Please note that the correct meeting point details are always indicated on the voucher. Our team is also available by phone for real-time assistance, should you need help locating the meeting point. Thank you for your feedback.
Kindest regards,
Towns of Italy Customer Care
Florenceの類似ツアーを比較
最安値: The Best tour in Florence: Renaissance & Medici Tales - guided by a STORYTELLER — $3
最高評価: The Best tour in Florence: Renaissance & Medici Tales - guided by a STORYTELLER — 5.0 (14,192 件のレビュー)